- TutorialsHow to install Revolution Slider
- TutorialsHow to Install bbPress forum
- TutorialsFrom WPBakery to tagDiv Composer
- TutorialsDefault Block Settings Guide
- TutorialsImport Revolution Sliders
- TutorialsSystem status parameters guide
- TutorialsHow to Update the WPBakery Page Builder plugin
- TutorialsExisting content
Hello!
It should be automatically up to date also the theme panel settings.
Please try to downgrade for an old update and then install the update again correctly.
If this problem persist, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you!
Hello!
If you created the mobile pages with TagDiv Composer, then when you install Mobile Theme plugin, your pages will be overwritten by the plugin.
The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with it’s own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/
Unfortunately, you can not customize your header in Mobile theme version like in your screenshot.
Thank you!
Hello!
This situation appear when you are using the mobile theme plugin and the cache plugin that you have do not has options for a separate mobile theme plugin therefore do not know when to deliver the mobile version and when to deliver the desktop version.
We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Hope that helps you!
Thank you!
Hello !
On desktop you can use the mobile viewport from Google Chrome inspector: https://www.screencast.com/t/66Cqm9fpReA press F12 while you are on your page, set the viewport and refresh the page.
Please follow our guide and make sure that WP Super Cache will be installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Let us know the result.
Thank you !
Hello Calin,
thanks again, I’m replying a lot later but it seemed not a immediate task for me at the beginning.
At the end all went well, but I followed an alternate process, maybe longer but without installing additional plugins which I prefer if is possible.
I share it just in case could be useful to some reader:
1) updated to wordpress 5.6
2) updated newspaper from 10.3.2 to 10.9.1 BUT issues still appeared
3) deactivated all plugins (and issues disappeared) except NewsPaper and some security plugins
4) reactivated one by one the plugins until I found the one that caused the issues (it was the plugin of our hosting company)
5) I contacted them and we solved the issues also with a lot of luck too 🙂
Dear Vlad,
Here is the system status: https://imgur.com/a/iEiPsee
Already did uninstall and reinstall the tag div composer and there is no caching plugin.
This is the URL
I have installed the plugin WP User Avatar and have a user set up with an avatar image uploaded, as shown here:
https://www.dropbox.com/s/xtm0babf3cxt4l5/WP%20User%20Avatar%201.png?dl=0
But when I view a page with this user’s author box live, I see the default image I uploaded, as shown here:
https://www.dropbox.com/s/wsjfqc9s9adgxyp/WP%20User%20Avatar%202.png?dl=0
Here are my current WP User Avatar settings, although I have tried numerous settings and everything seems to be correct from the plugin side as best as I can determine, so I suspect there’s something on the Newspaper theme side that is not displaying the avatars correctly.
https://www.dropbox.com/s/z2tbzu4lztuhyn2/WP%20User%20Avatar%203.png?dl=0
Please let me know if there’s any further information I can provide.
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
I have London news theme installed and everything seems ok. my only problem is that when I add a new post under a category it does not show, if you click on the menu that takes you to the category where the post is it won’t show anything
any idea how to sort this please
thanks
Hello!
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Also you can try remove and re-install the tagDiv Composer plugin.
Let me know the results.
Thank you!
Hello!
Please make sure that you assigned the mobile pages correctly.
Also, if you have Mobile Theme installed, better deactivate it and see the results.
Let me know about your results!
Thank you!
Hello!
First, you need to install WooCommerce plugin and then you can modify the page with TagDiv Composer plugin and add an element called “Woo Menu Cart”.
Hope that helps you!
Thank you!
Hi,
You are attempting to install the full theme package, not the actual theme inside the theme package. The full theme package contains many other items, not just the theme
– https://forum.tagdiv.com/whats-included/
Please follow this guide https://tagdiv.com/how-to-install-newspaper-theme/
Let me know the results!
Thank you!
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Text on sidebar block headings is not consistent and I’m having trouble adjusting it.
I have run out of options for adjusting the text on sidebar headings other than using CSS code (I am not good at it) but I am having trouble getting the code right.
Installed Newspaper 9 with the Default Demo initially (2 years ago) but upgraded and converted and no longer using the tagDiv Standard Pack plugin.
On the homepage https://testsite.northdallasgazette.com/
Image: https://testsite.northdallasgazette.com/wp-content/uploads/2021/01/Sidebar-Heading-1.jpg
On another page: https://testsite.northdallasgazette.com/index.php/ndg-live-video/
Image:
https://testsite.northdallasgazette.com/wp-content/uploads/2021/01/Sidebar-Heading-2.jpg
I want them both centered with the font size of the larger one (19px). I followed the instructions for using the browser’s Inspector here and could only come up with the following code but it does not work.
td_block_templete_14 widget .td-block-title a {
font-size: 19px;
text-align: center;
}
Please help.
You are not the only one. I have the same problem.
https://forum.tagdiv.com/topic/cant-install-demo-3/
Nothing works properly. I have repeat all steps at least 3 times, contact host, but nothing helped. Can’t install any demo, can’t reach cloud, couldn’t make auto activation,…
Hello.
I need help.
When I preview demos, on the single pages, images have a lightbox feature. I can click on the image and then see the next/previous in a lightbox. But when I install demos on my site, this feature doesn’t work.
What should I do?
I have just installed the London news theme. Everything seems fine. I set up a mobile page but I can’t figure out how to make that appear when I access it from my mobile
I use the version 10.3.9.1 and I installed AMP and mobile theme show make my web site faster. the problem now is my web site doesn’t show the featured images in the Grid of home page: have a look tookcareofme.com
what’s exactly the problem? I used the “265×198” and the “741×486” thumbnail sizes in order to show the featured images properly but I could not
Hi,
We tried to update the site with new theme update and it won’t install properly causing site to crash. WordPress also said to contact you directly as it’s an issue only you can resolve, they tried–
I have a second issue. The site map can not be read by google. Site map URL is https://www.canindia.com/sitemap_index.xml
Presently using SEO Rank Math. I have disabled all the installed plugins and added Google XML and the issue is still present
Error message
Sitemap can be read, but has errors
Empty Sitemap
1 instance
Your Sitemap does not contain any URLs. Please validate and resubmit your Sitemap.
ERROR: The package could not be installed. The theme is missing the style.css stylesheet.
i can’t upload and activate the theme – it gives the above error/
Hi, still waiting for a fix. Is it possible some of my theme’s files may be corrupted and if that is the case how can I reinstall the theme without losing any data/settings?
Thank you.
