Hi Simion,
It’s ok, am sure you guys have a lot of support requests.
Yesterday I checked and http://prntscr.com/njvpjz this option was set to mobile. I changed it to the mobile + amp. Now I have changed it just amp.
It is still not working 🙁
What else can we do.
Update: We also thought that maybe WP-rocket is the issue, however we disabled that and checked, the AMP is still not working on any page.
Update 2: We removed the amp plugin that Tagdiv recommends. Installed AMP for WP – Accelerated Mobile Pages. Set it up.
And amp has started to work.
https://www.gadgetbridge.com/news/oneplus-7-pro-press-renders-leaked-shows-full-display-and-triple-rear-camera-setup/?amp
https://www.gadgetbridge.com/news/google-pixel-3a-xl-spotted-at-best-buy-days-ahead-of-launch/?amp
Strangely the AMP plugin tagdiv recommends is the problem.
Hi,
That is the default theme demo – https://forum.tagdiv.com/installing-demos/
Pages will be provided when a demo is installed, with content – http://prntscr.com/nju4q3
Then the demo homepage will be imported and you can edit it with the composer, and configure the elements in it to show the posts you want
– https://forum.tagdiv.com/block-settings-guide/
Also replace the other demo elements with your own (logo, menus etc).
If you want just the homepage, I can provide you with the code for it, here it is
– https://pastebin.com/6hejgpuE
You can enter this code in a new page – http://prntscr.com/nju7gc then edit it with the composer and configure it. The default demo doesn’t have many specific elements, it is the simplest demo.
Let me know if you have more questions, or you need help.
Thanks
Hi,
I have followed all the recommendation from here: https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
Server software Apache
PHP Version 7.3.4
post_max_size 64M
max_execution_time 120
max_input_vars 2000
SUHOSIN installed false
mbstring available
GD library available
WP version 5.1.1
WP multisite enabled No
WP Language en_US
WP Memory Limit 256 MB/request
WP_DEBUG False
Caching plugin WP super cache
And have tried to deactivate all the plugins.
Still, did not work 😀
Any solution?
Hi,
Updating via FTP also leads to the same error. I think you guys have updated the Theme but not the Mobile Theme Plugin appropriately or there is some kind of configuration mismatch.
When I install the mobile theme plugin (which is given in the same theme package) it disabled automatically and also prompting the error in my WP Dashboard like as I already shown you above in the screenshot.
That’s Why I am reporting you? I think it has some kind of Configuration Mismatch.
I have also purchased the Newsmag theme (Current version is 4.8) from you guys which is currently installed in one of my other site. There also the problem associated with Mobile theme. It doesn’t work with theme (amp pages not generates there).
I do not have any problem for now, because in both of my site I am using one of the earlier version of both the theme and it is working fine. However, At some point I have to update it and that’s why I’m reporting you.
Hope you understand and look forward to resolve these issues.
Regards,
Sanjay
Hello !
Please insert the code in the mobile theme tab: https://www.screencast.com/t/y5iLsN3bLGil. Also we suggest using the WP-Super Cache in order to clear browser’s cache: https://tagdiv.com/wp-super-cache-plugin-install-and-configure/
Thank you !
Hello !
The message you get is quite common with WordPress. In most cases it can be easily fixed.
For example – https://wordpress.org/support/topic/the-link-you-followed-has-expired/
In that case the max upload size was limited, increasing it solved the problem. Usually this is the main cause.
Check this guide carefully and make modifications if needed
– https://forum.tagdiv.com/requirements-for-newspaper/
If everything is set properly there should be no problem. Contact your hosting provider if needed and ask them to make changes as the guide suggests.
You can also install the theme by FTP, that is not difficult to do and it’s very useful to know how to use FTP. If our guide is not detailed enough check some more online
– https://dappercodes.com/installing-wordpress-theme-via-ftp/
– https://docs.presscustomizr.com/article/141-how-to-manually-install-or-update-a-wordpress-theme
– https://www.shoutmeloud.com/install-wordpress-theme.html
Hope this helps and let us know how it goes!
Thank you !
I keep getting this error on larger images when tagdiv composer is enabled. My memory limit is set to 256mb/request and everything in the system status looks fine:
php.ini configuration
Server software i LiteSpeed
PHP Version i 7.1.28
post_max_size i 500M – You cannot upload images, themes and plugins that have a size bigger than this value. To see how you can change this please check our guide here.
max_execution_time 600
max_input_vars 8000
SUHOSIN installed false
PHP extensions
mbstring available
GD library available
WordPress and plugins
WP version i 5.1.1
WP multisite enabled i No
WP Language i en_GB
WP Memory Limit 256 MB/request
WP_DEBUG False
as soon as I disable tagdiv composer all pictures upload fine. Is there anything I can do?
Dear Calin,
thanks for the advise. But the guide does not help to solve this issue. I followed exactly the steps mentioned in the guide. However, the upload process of the zip file does only end with an automatically triggered download of a php file and not in the notification “successfully installed”. Therefore I’m not able to activate and use the theme. The last update before this was successfully installed without any problems.
Please kindly provide a solution.
Thank You
I tried it all: reinstalled the theme by ftp, set the memory limit to 256, entered the code in the htaccess (but some doubt about where to put it exactly in the file). But nothing helps. Would be good if you could take a look.
But isn’t there a secure way instead of plain mail to provide you with the login?
In each new update, you need to specify – whether or not you need to update the td-composer plugin and attach a patch of update. In order not to completely reinstall the plugin.
You do not understand this error or do not want to delve into. This is your standard response to any errors. As a result, time is lost due to such re-installations.
I increased the waiting time for the execution of scripts in the Nginx configuration, and the problem was solved.
Hi,
There is a thing you could try. Please check in the theme panel here
– http://prntscr.com/njj19q
Remove or replace the image found there. It is an image set by the demo that is installed, seems there is a 404 on it. This could potentially delay the loading of the page. Please do this and check again.
Thanks
Hi,
Notice that the Speed Booster is an optional plugin and if you are using another untested plugin with the theme, this plugin will be automatically disabled. The speed booster is an optional plugin and it is tested only with these plugins – http://screencast.com/t/hcjLnOqh4i2 and if you use other plugins it will be automatically disabled. A lot of people install the plugin without knowing what it does and after that, they add many plugins and some of them are not written fine so the developer took this decision. If you want to always enable speed booster, delete this code from speed booster file: http://screencast.com/t/RZLIOPUNdqh
Thanks.
Hi,
Please delete the current version of Newspaper that you have and download again from themefores the newspaper and reinstall it.
Please make sure that you make the update like in our guide -> https://tagdiv.com/update-newspaper-theme/
Thank you!
Hi,
Tagdiv Team,
I have installed Newspaper 9.7.2 theme and activated all the plugins it ask me to do.
However, I got an error displaying Mobile Theme not supported by current Active Theme.
Let me tell you the Mobile theme version that is installed is 1.2.
I got this error back from Newspaper 9.7 update. Therefore, rolled back my site again to version 9.6.1.
And of course, I have updated the theme by following all the guidelines provided by you.
Do something, I have shared the screenshot below.
Screenshot: https://prnt.sc/nji7tw
Regards,
Sanjay
Hi,
I suppose that you are referring to the appearance of a flash/time loading when you enter on your website, right? This behavior appears when you have additional customization through custom CSS code. Please notice that the CSS is working in cascade and the first time will take the code from style.css that is set it by default and then the theme will take the custom code that you have changed from the Theme panel and practically this flash is generated by this cause. As a workaround, you have to check your style.css and try to add directly to this file your desired custom code. So, if your problem is still there, please try to revert the theme to the default settings, without any customizations and let us know how it goes. Also, you can try to make a new install with the latest version of the theme and check the results. Also, please make sure every time you cleared caches. Noticed that the only files where you will have to edit are style.css. Also, please update the theme to the latest version of it. Also, I see that you have some custom CSS code added through your Custom Code section -> https://www.screencast.com/t/NClovUBsw
If you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!
Thank you!
Hi,
Please follow the FTP way for updating your theme because this is the surest method in this case. Check the documentation from here -> https://forum.tagdiv.com/install-via-ftp/
Thank you!
Hello !
In order to have Infinite loading for single posts you will need to install a single post template and edit it. More information about what Cloud Library is and how to use it here: https://tagdiv.com/what-is-the-cloud-library/
Please read our documentation about how to use the Infinite Loading for Single Posts here: https://tagdiv.com/infinite-loading-for-single-posts/
Thank you !
Hello !
You can have this option only when using single post template from the cloud library. After installing the template you can add those features from the tagDiv Composer like here: https://www.screencast.com/t/jQdR5E3CWMk
Thank you !
Hi,
Please not that our demos are build with tagDiv Composer, also some of them like iGossip, Gaming need tagDiv Cloud Library , so in order to make them to work you’ll need to have tagDiv Composer activate, also if the demo use cloud templates you need to have tagDiv Cloud library activate too;
-> https://www.screencast.com/t/JSzxWfjT
If you want you can install that demo
Installing demos -> https://forum.tagdiv.com/installing-demos/
or if you wan only some parts of that demo you can use tagDiv Cloud Library and import only those templates/pages that you want/need.
If there is still a problem with our demos, please provide some more details and some screenshots.
Thank you for your understanding!
Hi,
There is the Newspaper v9.7.2 also the above instructions were for installation theme, sorry, for updates we have other guide, please check here -> https://tagdiv.com/update-newspaper-theme/
Thank you!
Hi,
The 9.7 contained some issues, most of which are now fixed in 9.7.2. You can update directly to this version, this would be best.
However if there are problems maybe you could take your time and first test this update in a sub-domain or local install containing a copy of the website, instead of the live website.
The 9.7 update was a major update, there were modifications to the theme structure, many theme files were moved in the tagDiv composer plugin. This plugin has to be active at all times in order to maintain the same functionality as before.
There could be various issues that cause an issue like you mention, a child theme, a plugin maybe, custom code or theme modifications. Let me know if you have more questions.
Thanks
Hi,
There were some major changes made in update 9.7, there is an article about it here
– https://tagdiv.com/updating-the-core-of-tagdiv-themes/
If you are not yet ready to take this step or plan to make more tests with the latest version (in a test install for example), you can download theme version 9.6.1 which has the same functionality as before, from here
– https://forum.tagdiv.com/topic/important-new-update-newspaper-9-7/
A guide to update the theme can be found here – https://tagdiv.com/update-newspaper-theme/
The theme plugins have to be updated after a theme update, or they will not activate.
Changelogs for each theme update can be found here (bottom of the page)
– https://themeforest.net/item/newspaper/5489609
If you have more questions let me know.
Thanks
Hi,
You can set it normally, the theme can be activated for testing as well as for the live website – https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/
Some features like the cloud library will not work when the theme is not activated, so you can activate it.
It could deactivate when demos are uninstalled, but other than this only manually could the key be removed, with the reset button. If it doesn’t remain active, maybe it is something wrong with the database where you are testing, or maybe plugin interference.
Thanks
Hello !
Yes you can add a newsletter feature to your website! Please take a look at our Newspaper plugin documentation to learn more on how to install and use it: https://tagdiv.com/tagdiv-newsletter-plugin/
Thank you !
