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abdulwahab
Participant
#0

My website keeps redirecting visitors to malicious and unnecessary websites whenever it is loaded, this started happening after I purchased and installed the newspaper theme. My host fixed the problem yesterday but its persist, they concluded its the theme I newly installed that is causing the problem.

nigeriaelectricityhub.com

Please what can i do ??

Simion C.
tagDiv Staff

Hi,

How does that work exactly? The other website actually displays the header and footer from your website? Displaying theme elements in a different website would require the theme to be installed there as well.

I will try to help you but I don’t quite know what files to point to in this case. The header and footer template files are here – http://prntscr.com/naea10 and the main header and footer files are in the main theme folder – http://prntscr.com/naebpl

Thanks

Simion C.
tagDiv Staff

Hi,

That would be a common issue with wordpress, it can appear in various situations. For example here are some similar topics
https://www.hostinger.com/tutorials/fix-sorry-you-are-not-allowed-to-access-this-page-wordpress
https://premium.wpmudev.org/blog/fix-not-allowed-access-page-error-wordpress/
https://wordpress.stackexchange.com/questions/247039/how-do-i-fix-the-sorry-you-are-not-allowed-to-access-this-page-error-i-get-on
https://wpbloggerbasic.com/blogs/fix-sorry-you-are-not-allowed-to-access-this-page/

You could check these out, maybe try what is suggested. Or install the plugin manually, not from the theme plugins panel, here is a guide
https://www.wpbeginner.com/beginners-guide/step-by-step-guide-to-install-a-wordpress-plugin-for-beginners/
The newsletter plugin is provided in the theme package, plugins folder
http://prntscr.com/nadq32

Thanks

khfilipovic
Participant
#0

Hello!

I’d like to delete the buttons found on the bottom of all my posts. This is where people would click to share on Facebook, Twitter, Pinterest, etc. I paid for and installed the plugin “Social Warfare” which does a much better job as social sharing buttons. This is why I want to delete the buttons I have.

This is a screenshot of what I am talking about: https://ibb.co/tm9bVyL

Please help!

Thank you,
Katharine

flexmo
Participant
#0

After attempting to install tagDiv Cloud library I’m getting this error:

Fatal error: Cannot redeclare tdb_hook_td_global_after() (previously declared in /mydomain.com/html/wp-content/plugins/td-cloud-library-old/td-cloud-library.php:26) in /mydomain.com/html/wp-content/plugins/td-cloud-library/td-cloud-library.php on line 43

flexmo
Participant
#0

I’m getting this error after install: Fatal error: Allowed memory size of 103809024 bytes exhausted (tried to allocate 79 bytes) in /mydomain.com/html/wp-content/themes/Newspaper/includes/wp_booster/td_util.php on line 1682

I have adjusted the php.ini on my mediatemple grid server to memory_limit = 99M but has not helped.

Francy
tagDiv Member

Hi Calin,
the permalinks were already set on Post name, but I did it again.

I checked the setting from Yoast SEO for URL and meta.
I removed the mobile plugin and the amp plugin and then I install them again.
I even re-installed all the theme.
…nothing is working.

Francesca

MahmoudKhadra
Participant
#0

Hi
I have a rtl language installed on my WordPress account, I’ve selected Mobile Theme> use mobile theme for> AMP
‘Cause I don’t want to write a double content for my computer and mobile.

But when I choose just AMP it seems like there are 2 pages on my website, one contains the content and when I swipe to left the second one shows a balnk page.

Maybe it only will be fixed with css code.

Here is a screenshot:
https://paste.pics/877754e530b5e0de39653ba62cebbcf2

https://paste.pics/7eaf7e54bfeee335f543debcb7e7dd47

gamattox
tagDiv Member

Catalin,

This is precisely where I went to install the plugins in the new 9.6 version. As I said above, when I attempt to install the plugin from this location (from within “Admin>Newspaper>plugins”) it returns the following message.

“Sorry, you are not allowed to access this page”

Why would I not have permission to load a plugin? How do I get it to recognize me as a paid user? I have disabled then reset the Newspaper key. Other features of the theme upgraded to 9.6 just fine.

Thx,
Gary

Simion C.
tagDiv Staff

Yes, when installing a demo without content pages will not be provided. On the other hand if it’s installed with content, the pages will be imported and they will display demo posts. I should have mentioned this previously, sorry for this.

Create pages or import them from the cloud (these can be edited and modified). Configure each element inside them to display the content you want, then set it as homepage.

There are many elements in the cloud, like block and grid designs, sections etc. These can be used to quickly create pages and templates.

Please let us know if you have more questions, we will help you as best we can.

Calin
tagDiv Staff

Hi,

Please set the permalinks on Post name, go in Settings > Permalinks -> https://www.screencast.com/t/rUe3OsvY and save the permalinks.
Also please check the setting from Yoast SEO for url and meta.
SEO-friendly URLs -> https://yoast.com/seo-friendly-urls/
The perfect WordPress SEO permalink structure -> https://yoast.com/wordpress-seo-url-permalink/

If you insert some custom code in mobile theme or amp, please remove those plugins and install theme again.

Also please make sure that the settings for amp are like in our documentation -> https://tagdiv.com/amp-newspaper-theme/

Thank you!

Catalin
tagDiv Staff

Hi,

If you want to have the exact same layout, you need to install the Default Demo from here -> https://forum.tagdiv.com/installing-demos/

Thank you!

bpotter
tagDiv Member

Thanks for the reply Simion,

So just to clarify now that I’ve read your reply- When I install the theme and choose which demo template to use (without content), all my previous content doesn’t automatically appear as it looks in the demo template, I actually have to build the pages or import an already designed page from the cloud library?

Maybe that’s where my frustration has been- Thinking that my front page will automatically appear with my current content, in the demo template design.

Calin
tagDiv Staff

Hi,

If you use a cache plugin, your website speed will increase; we recommend to use WP Super Cache -> https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you for your understanding!

forandaa26
Participant
#0

Hallo TagDiv Team, I Have a problem with TagDiv Plugin Composer, when I installed Tagdiv Plugin Composer, my website got an error when I used it and clicked on the menu customize, my website as soon as the message “This page is not working …. is currently unable to handle this request.”
HTTP ERROR 500. So how to fix it? Thanks U 🙂

Catalin
tagDiv Staff

Hi,

You need to remove that plugin and install it again from here -> https://www.screencast.com/t/jIKy0OXYAL1

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If the problem is still there you can try to reinstall the theme or make an update ( first please make a full backup ).

Thank you!

Catalin
tagDiv Staff

Hi,

Ensure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins, clear all the caches, purge CDN files and check the results.

Thank you!

Rudy Rodriguez
Participant
#0

Hello, is it necessary to install a Cache plugin for the AMP version? Since in the configuration of AMP this message appears to us “The AMP plugin works better when the object cache is activated”

Thank you!

deep16
Participant
#0

Hello. I have installed Yoast SEO for Facebook OG but facebook still loads the features images instead of OG image.

phungthanhphu
Participant
#0

Help me!

tagDiv importer detected an error. The importer will try to recover and continue to install the demo after you click ok on this dialog.

Step to troubleshoot:
– Check the permission on your upload foder
– please make sure that WP_DEBUG is set to false in wp-config.php
– Contact our support via email contact@tagdiv.com (please provide your product license key)

Support Account
Participant
#0

Hello. Please advise on the following items.

1. I cannot install the recommended plugin “WP Super Cache” as it states “Untested with your version of WordPress” (Not available)

2. Under System Status > php.ini configuration; the following are in yellow: max_execution_time and max_input_vars

3. Under System Status > WordPress and plugins; the following are in yellow: WP Memory Limit and Caching plugin

gamattox
Participant
#0

I just upgraded from Newspaper 9.1 to 9.6 and the NewsLetter plugin was corrupted and had to be deactivated. The new NewsLetter plugin in 9.6 cannot be installed and activated and gives the following error message.

“Sorry, you are not allowed to access this page”

I have disabled and reset the Newspaper license code but it still won’t allow me to install the NewsLetter plugin. It was working great in 9.1. The other 9.6 plugins work fine.

Thoughts?
Thx,
Gary

yusuf19
Participant
#0

hi,
after installing the plugin i want to edit some pages with the td composer, but i can’t find the blue icon of the plugin??

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