Search Results for 'install'

Hello lafber,

Please try to make a new fresh install to another subdomain for testing, clear all the caches and check the results.

Thanks for your understanding!

Hello corpsue,

Please check our useful guide for installing demo from here -> https://forum.tagdiv.com/installing-demos/

Thanks for your understanding!

Hello escol,

Very important is to use the latest version of the plugins which come bundled with the theme core files and from now on, for every theme install you should be careful to update the plugins. You will get a notification in the panel if you do not follow the right way, related versions of plugins.

Thanks for your understanding!

Hi,

First please check if the composer has been updated automatically
– https://www.screencast.com/t/KrNMbjVQr
Delete it and reinstall it from here, if an older build is used
– https://www.screencast.com/t/nSP4S0JV3

Also try increasing the WP-memory to a more higher value if possible, that may not be enough
– https://forum.tagdiv.com/requirements-for-newspaper/
Then activate the tagDiv composer again. Let us know the results of this.

Thanks

Hello royyan,

Ensure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins, clear all the caches and check the results. Make sure that you are using the latest version of WordPress.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello najarfermin,

Please keep in mind that if you want to translate your description from About US section from Footer, notice that you can do it from WPML Plugin, but it’s needed to make some adjustments through it in order to achieve as you wish.
First of all, you should install the WMPL and then go to it in String Translation section and then, press the Translate texts in admin screens, like this -> https://www.screencast.com/t/DvZ8tStcO7A Please notice that all of the theme’s setting is loaded in the td_011 field and the footer text which you want to translate it is saved in the tds_footer_text meta key, which should have to be checked from here -> https://www.screencast.com/t/YXh36jIo. So, after this, if you will select this field, where you can create your translations and what exactly you want to bring when a language is active, like this -> https://www.screencast.com/t/eUCPJpvuyE

Hope this helps!

Thanks for your understanding!

Hello diwmut,

I suggest you make a new clean install to another subdomain for testing, clear all the caches and check the results. Ensure that your old plugins were removed in order to install the new ones. If the problem is still there, you should provide some useful screenshots of the problem so I can identify it.

Thanks for your understanding!

Hi,

I tried accessing some of your post links from your twitter page on mobile. For me the intended version is displayed
– https://www.screencast.com/t/qyMHrBwpsmn
– https://www.screencast.com/t/zLLNXfFTm
Either the default responsive version or mobile theme is installed, will be shown. AMP versions of posts can only be served by Google through Google search. I used Chrome mobile browser in my test.

Thanks

Hi,

There will be no problem in this case, according to Envato license terms the theme can be installed on one single end product (website)
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular
So removing it from one site and installing in elsewhere will not be a problem.

Thanks

Hi,

Also check if the composer has been updated automatically
– https://www.screencast.com/t/KrNMbjVQr
Delete it and reinstall it from here, if an older build is used
– https://www.screencast.com/t/nSP4S0JV3

If there is still a problem we could take a look. Send us an email at contact@tagdiv.com and provide admin login, as well as FTP and cPanel if possible. Include the link to this topic in the email.

Thanks

Hi,

Thank you for your appreciation, we will try to add even more features to the composer over future updates. We strongly recommend it for pages and now as of 8.8 and Cloud library plugin, it can also be used to create templates for posts, categories etc.

1. If those plugins are conflicting with the composer, maybe consider looking for other similar plugins if they are essential for the website.

2. How exactly are the sidebars breaking? From what I can see you use standard theme blocks in most posts I checked, in the sidebar. Problems with the layout may happen if you used Visual composer in the actual post content, and now the tagDiv composer is active. We strongly recommended users not to do this. This may be an issue when both composers are active.

The new template library section will be provided by installing this plugin
– https://www.screencast.com/t/1VzpUOcK

Thanks

Hello haqemcom,

It seems to be strange! If you will check our demo here -> https://www.screencast.com/t/ic40TECMF you will see that the logo works as expected on AMP version. Most likely, the problem is only at your website, unfortunately! I suggest you make a new fresh install to another sub-domain for testing with the latest version of the theme installed via FTP way, use only the required plugins, clear all the caches and check the results. Also, if you are using some untested plugins, try to disable all of these, clear all the caches and check the results.

Thanks for your understanding!