Search Results for 'install'

Hi,

@dmasony The YouTube counter is not configured correctly
– https://www.screencast.com/t/Po804KQv8iH
It should be like this, if I am not mistaken about the YouTube channel
– https://www.screencast.com/t/JeBp4o6P7

channel/UCgclNaDIi9eDgLYbJkWAWgg

Twitter will not work however, there were changes made by them. Try installing this social counter plugin
– http://cdn.tagdiv.com/wp-content/uploads/2018/06/td-social-counter.zip
If it still not works, download the latest theme package 8.8 and update the theme and social counter (they should be automatically updated when the theme is updated however).

– https://forum.tagdiv.com/how-to-update-the-theme-2/

@lapoloniadelospolacos Same here, try that social counter and see if it works. If not, update the theme and plugins.

Thanks

Hi,

If you want to use a previous theme version, you can install it that if you have the respective theme package saved. Or if you made a website backup before updating, restore it.

We are constantly trying to further improve the automatic update for the tagDiv composer, still for some users this seems to fail, then it will remain deactivated (older versions may create problems with updated theme).
In case that happens it will have to be updated manually which should not be a time consuming process. Delete it and install it from the theme plugins panel
– https://www.screencast.com/t/Y8YS1WRB
Update all the rest of the theme plugins you are using after an update. The automatic update will work only for the tagDiv composer and social counter plugin. Sorry for any inconvenience caused.

Also be sure to check the theme requirements as well, WP-memory may be exhausted
– https://forum.tagdiv.com/requirements-for-newspaper/

Thanks

Hi,

We are constantly trying to further improve the automatic update for the tagDiv composer, still for some users this seems to fail, then it will remain deactivated (older versions may create problems with updated theme).
In case that happens it will have to be updated manually which should not be a time consuming process. Delete it and install it from the theme plugins panel
– https://www.screencast.com/t/Y8YS1WRB
Update all the used theme plugins as well. Sorry for any inconvenience.

Thanks

Hi,

You will have to update the AMP plugin and it will work. This notice was introduced because users did not update theme plugins and that resulted in problems. Deactivate it and delete it and install it from here
– https://www.screencast.com/t/FXWYxbSkC
The tagDiv composer and social counter should update automatically, the rest will have to be updated manually for the moment.

Thanks

Hi,

Please check if the tagDiv composer has been updated automatically to the latest version, also social counter
– https://www.screencast.com/t/SCiuVcTo
If not, delete them both and install them from here
– https://www.screencast.com/t/gO8IQeEK
Then there should be no problem with the website or counter. Let us know otherwise.

Thanks

Hi,

@havardkrislok The child theme is useful if you want to modify theme files mainly, so if you plan to do that you can use it. The guide mentioned what files are supported to be modified in the child theme.
More information about child themes can always be found online
– https://codex.wordpress.org/Child_Themes
– http://www.wpbeginner.com/beginners-guide/wordpress-child-theme-pros-cons/
– https://www.wordpressdepartment.com/wordpress-child-theme-pros-cons-wordpress-child-theme/

For CSS customization for example, there are custom code sections in the theme panel
– https://www.screencast.com/t/1ION93IaM

The guide mentions where you can find the child theme
– https://www.screencast.com/t/tuvJrGHeC7
This child theme has to be installed like any normal theme and activated. It is provided ready to be uploaded by FTP, if you want to install it with WordPress you must zip it first
– https://www.screencast.com/t/UqeFIgH8s

For demos please check here
– https://forum.tagdiv.com/demos_introduction/
– https://forum.tagdiv.com/installing-demos/
These demos will install for the theme, in no relation to having a child theme or not. They can be uninstalled or switched at any time. If a demo is uninstalled the website will be as it was before installing it.

Let us know if you have further questions.

Thanks

Hello lafber,

Ensure that you are using the latest version of the theme installed via FTP way, use only the required plugins and remove all of untested, clear all the caches and check the results. The system status parameters should have to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for your understanding!

Hello Alucardj,

Ensure that you are using the latest version of the theme installed via FTP way, clear all the caches and check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Seems you managed to insert a HTML widget there after all
– https://www.screencast.com/t/CQmjQGxa4n
Those are some issues I never seen before with WPBakery. Maybe it is not installed properly, try installing it again. Try it like it says here
– https://www.quora.com/How-can-I-install-a-WPBakery-Page-Builder-on-a-WordPress-multi-site
We did not test WPBakery in a multisite, I don’t know why that happens unfortunately.

Hi,

Your previous sliders will not be affected by updating the plugin, simply deactivate the old plugin and remove it, then install the new one and activate it.

Thanks

Hi,

We will need more details about the problem you are having for a better understanding. What exactly is happening with the theme CSS? The theme does not have any redirect settings for the stylesheet or in general.

Try reinstalling by FTP
– https://forum.tagdiv.com/install-via-ftp/
Deactivate and remove theme plugins, install theme again from the theme package you are using. Consider updating to the latest version if you use an older version. Update WordPress as well if you did not.

Check and review theme requirements here
– https://forum.tagdiv.com/requirements-for-newspaper/

Test with no other plugins except theme plugins, and no child theme. Check htaccess for redirects. Check with hosting for error logs. Let us know.

Thanks

First there are a few things you could check. The theme system status panel would be most important
– https://forum.tagdiv.com/requirements-for-newspaper/
Most issues with the theme and composer are caused by insufficient resources, they are solved by increasing theme as mentioned. If needed ask your hosting provider to increase them for you.

The next thing to check is plugins, deactivate them all except theme plugins you have installed.

Check if the problem is solved first after modifications made to the system status part, also check after deactivating plugins. Let us know the results.

Hi,

That notice is displayed when after a theme update the tagDiv composer and social counter have not updated automatically, which they should. In this case, delete both plugins and reinstall them from the theme plugins panel here
– https://www.screencast.com/t/bl3DcDIe
Then there should be no problem, let us know if there still is.

Thanks

Hi,

You could use the bbpress forum plugin, this is most popular. Some helpful information about it here
– https://forum.tagdiv.com/how-to-install-bbpress-forum/
– https://codex.bbpress.org/step-by-step-guide-to-setting-up-a-bbpress-forum/
– https://codex.bbpress.org/features/shortcodes/

Thanks

Hello kosolrama,

Please check your system status section and ensure that your parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, if the problem is still there, please try to make a new fresh install to another sub-domain for testing, use only the required plugins and check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!