Search Results for 'install'

OK, please make a full back-up of your install and contact us via email at contact@tagdiv.com and provide a link to your site and wp-admin as well as cpanel so we can investigate closer.

Thank you!

Hello,

Unfortunately there is no guide created on how to use the plugin.
After you have installed that plugin you should add the shortcode generated by the plugin and place in the header column text like this -> https://www.screencast.com/t/AB20uPgwMr
The shortcode is generated by the plugin so do not use the one from the screenshot. Use the one that your plugin generates.

Thank you!

Hello damon,

We recommend the FTP method according to our documentation from here -> https://forum.tagdiv.com/newsmag-install-via-ftp/ Do not forget to make a full backup to your database before each theme install.

Thanks.

Hello shinobu,

Sorry but please notice that I cannot access your website. If the filter function does not work, please check the theme plugins and if you are using some untested plugins, you should remove all of these, clear all the caches and check the results. If the problem is still there, I suggest you make a new clean install to another sub-domain for testing, clear all the caches and check the results.

Hope this helps and let us know how it goes!

Thanks.

Hello,

Sorry for the inconvenience but there were a few issues with the 8.7.x updates until we managed to fix all major issues in the current version. Please download the theme again form envato (even if you already have 8.7.2) and install the version available now. Then you can go ahead and make the switch to php 7.2 as we can detect no more issues.
The issues were regarding the tagdiv composer but it was fixed. You should update the tagdiv composer as well as it will not update along with the theme. Delete the current plugin you have and install it again after you update the theme.
PS always make a back-up before any update.

Thank you!

Hello,

Unfortunately only by installing a demo or by altering the theme css can you add a content background from the theme settings. You can try with css to get a background color for all the content as a custom solution:

.td-container-wrap,
.post {
background-color: #e6ded2;
}
Add this code in your theme panel-> custom css box.

Thank you!

Hello coinografi,

You should try to make a new install to another subdomain for testing, import again the demo and check the results. Also, you can provide your website URL so I can take a closer look at it.

Thanks for your understanding!

Hello mjehangir,

I suggest you make a full backup to your database and make a new clean install from scratch via FTP way, update all the plugins to the latest version of them which come bundled with the theme core files and check the results. The latest version of the theme has been fully tested and you should not get any errors in this case.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello,

Please also update your tagdiv composer plugin by deleting the current one you have and installing it again from the 8.7.2 package.
if that does not fix the issue, you can try to add this code to your htaccess:

<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

Thank you!

Hello,

Please use this guide to properly install the theme: https://forum.tagdiv.com/search/install/

Thank you!

Hello,

1. The big grid full 4 already comes with the gaps included. You do not have to do anything besides add it to your site in the tagdiv composer.
The demo you ahve installed has a custom design implemented for the big grid in question. That is why your sis different. Each demo has it’s own style for a few elements.

2. This is the reason why in the excerpts section you will have a title length: https://www.screencast.com/t/9Wt6i4jAVguT
This way you can use titles as long as you like, but still have them on a single line in blocks.

Thank you!

Hello,

Please provide a link to your site as only through css can this be done and I nee to test it directly on your install.

Thank you!

Hello,

As Simion mentioned, the issue was fixed. You need to download the theme package again. The update was done but the version was not changed. Delete the theme and install it gain from the new package available now on envato.

Thank you!

Hello parcferme,

Make sure that you are using the latest version of the theme installed via FTP way and also, ensure that the plugins were updated to the latest version of them in order to achieve best theme results.

Thanks for your understanding!