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Catalin
tagDiv Staff

Hello Skullboy01,

Normally, the Envato policy allows using a theme only on one install. You can, however, use the theme on a sub-domain if you plan on creating a testing site, but if we are talking about totally different sites with different content, then only one theme per install is legally allowed.

Thanks for your understanding!

Simion C.
tagDiv Staff

Hi,

Updating the theme means you have to remove the old one and install the new version, please see this guide
https://forum.tagdiv.com/how-to-update-the-theme-2/
Do it through FTP as well, that is the most recommended method. The latest theme version available for download is 8.7.2. Remember to update the theme plugins as well.

Thanks

Catalin
tagDiv Staff

Hello Testspiel,

Make sure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins to avoid the plugins conflicts, clear all the caches and check the results. If the problem is still there, please try to make a new fresh install to another sub-domain for testing and check the results.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello firedelight,

Unfortunately, I have inspected your above link but this site is not made with our theme, sorry! Please provide your website URL with our theme and also, please be more specific about your problem and provide more details. Ensure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins if you are using something like this, clear all the caches and check the results.

Thanks for your understanding!

GCordeta
Participant
#0

Already tried installing the “Installable WordPress file only”, logged out and in again of WordPress and I still get this kind of message http://prntscr.com/ipyjtg just right after the 100% uploading sequence.

Please help

Thank you

MESOTU
tagDiv Member

Hi Alin,
It is a fresh installation on a local server using MAMP so wouldn’t be able to provide a login. I do not have any other plugins active, so that’s not a possibility. I’ve also tried it on a live installation but it’s the same thing. I already tried clearing the browser caches on Mac Safari, Chrome, Firefox, and Firefox Developer Edition with no luck. Perhaps you can provide a screenshot of what your TD Composer editor screen looks like. As I played around with it more, I can still “get by” but it’s just distracting to have the right margin cut off like that. I may just go back to WP Bakery to keep it simple. Cheers

shark51
Participant
#0

I installed the newspaper theme and when i change the language to Hebrew there is a double page, basically, there is a blank page on the left side, haredim.net

ctoweett
tagDiv Member

Install and activate this plugin ttps://wordpress.org/plugins/cryptocurrency-price-ticker-widget/

raebild
Participant
#0

I have also a Newsmag4 license at this page ww.acr.dk

Seems we have a problem with Add element panel in TD Composer – se file http://prntscr.com/ips8yi

I tried to reinstall TD Composer, any idea where to find this problem ?

tec99
Participant
#0

Hello!
I have a new installation with the latest versions, using the DENTAL STUDIO theme.
Editing with TD Composer some features to change the colors is not available.

Please see the images:

capture 1
capture 2

Mudjekeewis
Participant
#0

I installed Crypto News, How can I active ccpw ? [ccpw id=”132″]

shubhraj56
Participant
#0

Hi, I was installing one of the themes demo and I received this error. The importer will try to recover and continue to install the demo after you click on this dialog.
Steps to troubleshoot
-Check the permissions on your upload folder
-Please make sure that WP_DEBUG is set to false in wp-config.php
-Contact customer support via email contact@tagdiv.com

Please guide me what needs to be done so that this doesn’t cause any issue.

BlogMickey
tagDiv Member

I’ve uninstalled and re-installed and now the TagDiv Composer button is gone completely in a post and page

rahul56
tagDiv Member

Hi – An update to the above, I deleted and reinstalled the plugin. The Social Counter is working fine now but on every admin page I am seeing this error

wp booster error:
Please update your [tagDiv social counter] Plugin!”

saf
Participant
#0

Hi in the theme status
I clicked on update now
it took me to the theme on the website i bought it
i downloaded it and went to upload it on website and i just get the following error

Unpacking the package…

Installing the theme…

Destination folder already exists.

Theme installation failed.

BJBeacon
Participant
#0

Just installed News and then Crypto Demo. System says all is installed correctly. Here’s how it looks:
The Crypto Register

Is this the expected result? If not, can you give some guidance on how to fix this? I installed with full content.

prashanth
Participant
#0

Hi,
I’ve installed AMP plugin.
Now the problem is with showing Adsense ads.
I have fetched the “data-ad-client” and “data-ad-slot” from my Adsense account and inserted it in the respective fields in the AMP plugin Adsense settings in theme panel.
But I could not see any ads appear in my AMP pages. It only shows blank space.
Please look in to this.
Thanks.

mjehangir
tagDiv Member

Hi,
I did re-install the clean them, updated the plugins from the new repository and cleared the cache plugins (Autopitimize and Wp Fastest Cache). The ‘Editor’ role does enter the wordpress admin but when ‘all posts’ are clicked, it gives the following error. http://prntscr.com/ip8yut. ‘Add New Post’ does open the new post admin but ‘all posts’ still gives the HTTP Error 500.

cryptoclub
Participant
#0

Hello guys, I installed the demo site with contents successfully. However, when I installed the crypto widget to display prices on frontpage, I got some errors. You can see it in attachment. I just created a new crypto widget and replaced the shortcode. Also on my sitte the menu/footer background images are missing, you can see it in attachment. How can I fix this problems?

Take a look at the problem there: https://ibb.co/e7pD7n

morrelinko
tagDiv Member

Fixed!

Reason: An mb_detect_encoding() error in the footer was causing the page to break hence not loading all js scripts required for td-composer plugin to load preview.

Just in case someone else has this problem in the future…

Install all wordpress required php extensions … in my case was mbstring & gd libraries …


sudo apt install php7.0-mbstring
sudo apt install php7.0-gd

And very important don’t forget to restart the apache service


sudo systemctl restart apache2

raebild
tagDiv Member

Hi Catalin

I have send the info this morning.

Just for your info – i tried today to do a fully new installation, i wanted to check if there was any problem with my installation.

Im afraid its a problem related to TD Composer, i had same result in the new installation.

Is it an idea using Visual Composer instead? Where can it be downloaded?

Alex89
Participant
#0

Can someone tell me how to install the child theme? So I do not lose in update settings! I have looked at the documentation but did not understand it, I have been able to install the child theme in the theme always with one click …

pmerlihan
Participant
#0

Hi. I’m trying to create a mega menu item using the page id feature. I am using the icon block with button – this screenshot is shown with an alternative style using different icon sets. https://cl.ly/q3Qv
The completed menu https://cl.ly/q47M has the icons drop out.

I would appreciate some help with this. Perhaps I am using the wrong settings on the page to display as a menu. Thanks again.

And, I only have tag-div plugins installed so other plugins are not the issue.

OFFROAD
tagDiv Member

Hi Bogdan,

I did it via filezilla and it worked out.
Now I have to install the update. Should it be transferred in wp-content/themes or in the /wp-content/upgrade?

Thanks.

Catalin
tagDiv Staff

Hello samw,

That issue happens in certain circumstances, the coming theme update should fix the problem.

In some cases, similar issues to what you are describing were caused by a setting in panel
https://www.screencast.com/t/bTBuIp7590RX
https://www.siteground.com/tutorials/cpanel/lets-encrypt/#How_to_issue_and_install_a_new_Lets_Encrypt_certificate_yourself

However, we are working as quickly as possible to identify the source of the problem and fix it. An update will soon follow. We are sorry for this inconvenience.

Thanks for the message!

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