- TutorialsHow to install Revolution Slider
- TutorialsHow to Install bbPress forum
- TutorialsFrom WPBakery to tagDiv Composer
- TutorialsDefault Block Settings Guide
- TutorialsImport Revolution Sliders
- TutorialsSystem status parameters guide
- TutorialsHow to Update the WPBakery Page Builder plugin
- TutorialsExisting content
Hello,
I use VideoSwiper to automatically post embed videos from YouTube etc to my blog. However out of the hundreds of sites i’ve created, there seems to be an issue with this theme:
“Could not find file installed on the site,or invalid response was received.”
Regardless if the file is installed, mod_security is turned off as well. Permissions are set to 0644 — Is there something in this theme that’s blocking my pushes?
I did the theme install and the widgets area is not showing in my WP Panel. Could you help us with this problem?
Hi, I have just installed the Newspaper theme and are currently working on the set-up in a staging enviroment. I have enabled SSL, but there is a strange mixed content error message that is giving me some trouble.
In source code under:
<!– Header style compiled by theme –>
There is a code section that looks like this:
.td-menu-background,
.td-search-background {
background-image: url(‘http://153449-www.web.tornado-node.net/wp-content/uploads/2017/09/10.jpg’);
}
So obvious this is the cause of the mixed content error, but I cant really find the settings that apply for this specific code. I have tried almost every setting and combinations of settings in the theme admin section with no luck.
I need some advice on this matter.
/ Daniel
Hello colognedude,
Sorry for this but please notice that each of our demos has a specific design which will be automatically imported when the demo is installed. If you want to have another header block template for a demo which comes from another demo style, notice that you should implement it yourself because we cannot provide custom services, at the moment and the theme does not have any such an option that allows you to this, automatically, sorry!
Thanks.
Hello Joel Perez,
Please try to make a new clean install via FTP way according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ Clear all the caches and check the results.
Thanks for your understanding!
I have the problem on the theme I bought from you and I do not understand why.
I bought your news8paper theme, each theme is more beautiful than the other.
More in the installation of several that have there I choose the theme craft ideas, so far so good.
So I went to fecher in his settings. I’m having a hard time putting my logo in the right size on the site.
When I go the header settings, then logo and favicon and I change the image in the logo upload the image is not the size of the original that I put, on the contrary, it gets very small.
The image of the logo I created was the same as the previous one in question of size, but even so it still does not work. After that any image I put, it is the same size, in the very very small case.
A note on the size of the logo I put the heading style 9, 10 and 11, in case I choose 10 and there it says that these header styles will show the logo in the exact dimensions in which you send it. You can choose any image size. And unfortunately that’s not what happens. I’ll send the photo of the demo and the photo of my logo when I put it in the settings, so it’s going to make you notice the difference. I look forward to your response.
Hi,
The Edit with TD Composer link should be displayed for pages, in the admin bar
– https://www.screencast.com/t/f8TdHDO31aOu
If it does not for you, please deactivate all plugins except theme plugins and clear any installed cache. Then check if the link is displayed.
Thanks
Hi,
We are very sorry for this situation. Please try the solution from this topic
– https://forum.tagdiv.com/topic/problem-after-update-3/#post-187032
Then clear any installed caching, and check if the problem is still occurring after deactivating the tagDiv composer. Please let us know the result.
Thanks
Hi,
I believe that is happening because of a custom code that modifies the height of the element
– https://www.screencast.com/t/hTsEIWOzJri
If this code is supposed to reduce the height on desktop, please move it from the custom CSS section and enter it in Theme panel->Advanced CSS in the desktop field. The the code will only apply on desktop. Then clear any installed cache and check the results.
Thanks
Hi,
Please go to the plugins section and deactivate the tagDiv composer plugin. This editor is activated automatically when the theme is installed or updated
– https://forum.tagdiv.com/tagdiv-composer-tutorial/
Some elements are affected by having both Visual composer and tagDiv composer active.
Thanks
Hey there,
I’d like to change the Header Template for the Blocks and with that change the look of the “Custom title for this block”?
If I click on “Header Template”, the dropdown-menu simply shows “Block Header 1 – Default” … but nothing else.
I for example installed the “Clear Voice”-Demo, but would like to add the block headers of “Sportnews”.
Hi,
If you want to use the Visual composer editor further, you can deactivate and delete the tagDiv composer editor from the plugins section. Please note that it will be installed and activated automatically when the theme is installed and updated
– https://forum.tagdiv.com/tagdiv-composer-tutorial/
Thanks
Hello, I have installed the WooCommerce plugin in the Newspaper theme and I want to customize the thank you page by adding a summary of the order that does not show by default, when using the payment method of bank check, but there is no way to make the hooks work, the 2 redirect me to the cart page with a message from your cart is empty. (the order is successful).
I have tried a specific hook for the payment gateway with id ‘cheque’:
function woocommerce_thankyou_cheque_payment ($ order_id) {
echo '<p> Thank you for your purchase. Payment will be made in cash at the establishment </ p> ';
return '<h1> THANK YOU. </ h1>';
}
add_action('woocommerce_thankyou_cheque', 'woocommerce_thankyou_cheque_payment', 10, 1);
And this hook is general, to check if something worked:
function redirigir_paginaGracias_metodoPago ($ order_id) {
$ order = new WC_Order ($ order_id);
$ url = get_home_url (null, 'thanks-pagometalico');
// if ($ order-> status! = 'failed') {wp_redirect ($ url); exit; }
}
add_action('woocommerce_thankyou', 'redirect_paginaGracias_metodoPago', 10, 1);
Maybe I have to see something with the filters? How can i fix this?
Thank you!
Hi jmisenti,
Please ensure that your demo has been installed according to our documentation here -> https://forum.tagdiv.com/installing-demos/ and then, check your system status parameters to be increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/
Thanks for your understanding!
Hi,
Yes, it seems the alt of the image is displayed, that particular thumb is not found
– https://www.screencast.com/t/2Y6ff4ZMwl
– https://www.screencast.com/t/N8wngC0n
Please try to regenerate the thumbnails using this guide
– https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Then clear any installed cache. The thumbnail should be created from the featured image of the post and displayed.
Thanks
Hi,
The styling by default will apply only when the demo is installed. When a demo is installed a particular class is added to the body of the website, in this case td-erotic. Since you did not install the demo, that class is not present.
The solution is to either add it to the body in the theme panel, after copying the code you mention
– https://www.screencast.com/t/t1kTGJ4Hbdo
Or modify the code and remove the class from each location
– https://www.screencast.com/t/w5iGFu5Un
Thanks
Hello monicacortes,
Please keep in mind that what you want to do is a BIG update and the theme will be broken because it is totally another theme, sorry!
In order to achieve the best results after you will install the latest update you have to follow some rigorous steps like this -> you have to delete both of your themes, child theme, and main theme. All your customizations from your Newspaper 4 theme will do not work because all the files from this were changed in Newspaper 8.1 and as the main theme and also you lose all changes.
The Newspaper 8.1 is a whole new theme so an update from 4 to 8.1 may cause the same issues as switching to another theme (but we did try to maintain compatibility where ever possible).
Always make a full backup of your current installation – https://codex.wordpress.org/WordPress_Backups and then do a clean update, meaning that we recommend that you delete the old version of the theme before uploading the new one – https://forum.tagdiv.com/how-to-update-the-theme-2/ update also the plugins that come bundled with the theme files from the /plugins folder. In the “how to update” guide is specified that you will have to run the script that will import from database your settings.
The shortcodes have been changed so old ones will not work anymore. Please note that old files customization or custom CSS will not work with the new version and you will have to adjust or re-add them. Bottom line is that newspaper 8.1 is a whole new theme built from scratch.
Unfortunately, you will have to clear your agenda and spare a bit of time to adjust all your settings to the new version of the theme.
Hope this helps and let us know how it goes!
Thank you for the message!
Hi Magdalena,
1)Errors happened during tdcIframeData.init() -> bindViewsModelsWrappers()!
Please do not use this setting in Seo by Yoast:
https://www.screencast.com/t/n8Cc35EofLh Also, if you are using the WP Super Cache plugin, please ensure that has been right setup according to our documentation here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/
2)Also, the third important rule is to do not edit a page which was created with Visual Composer with TD Composer.
Also, I have inspected your website and I saw that you are using some untested plugins which can interact with the theme core files and causes a lot of unknown issues like this.
For more information about how you should use our page builder in correct way on our theme, please check the following useful tutorial here -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/ -> https://forum.tagdiv.com/tagdiv-composer-tutorial-2/
Clear all the caches and check the results.
Thanks for your understanding!
Hi,
Please deactivate it and delete it from the plugins section, though it should not activate by itself. This should happen only when the theme is installed or updated.
Thanks
After updated to Newspaper Theme 8.1. My site crashed and when I finally got it back up I was unable to re-install the tagDiv Composer plugin. I keep getting the same error.
Warning: require_once(td_deploy_mode.php): failed to open stream: No such file or directory
Fatal error: require_once(): Failed opening required ‘td_deploy_mode.php’ (include_path=’.:/opt/php56/lib/php’)
My site is fresnoalliance.com
Hello,
I’m using the Top Header Menu and the Header Menu (main) locations. I have separate menus assigned to the two locations, but anything I add to one menu also gets added to the other one. So the menus are exactly the same. If I delete an item from one menu, everything gets deleted from the other menu.
I only noticed this problem after the most recent update. I tried disabling all plugins, flushing the cache and reinstalling the theme. Nothing has worked.
I’ve installed everything including the TD Composer plug-in (and activated) but the TD Composer link does not appear on the front-end.
I install two site on Multisite WordPress. The second site must show the menu of first site. It works fine except for mega menu (which loads posts in submenu with ajax on hover). Would you please help me to find where you use the address of url to load posts, I want to change it from home to the url of first website.
