Search Results for 'install'

Hello aqcdshyd,

Errors happened during tdcIframeData.init() -> bindViewsModelsWrappers()!
Please do not use this setting in Seo by Yoast:
https://www.screencast.com/t/n8Cc35EofLh Also, if you are using the WP Super Cache plugin, please ensure that has been right setup according to our documentation here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/
Clear all the caches and check the results.

Thanks for your understanding!

Hello regiusplus,

Unfortunately, we do not have any specific video which shows you when exactly you can create a demo like Blog Health but please notice that we have such a video which allows you when you can create a homepage, like this -> https://www.youtube.com/watch?v=LC7iz-v-zIY Please notice that if you like our demo, you can import it on your website and the layout will be the same. Also, notice that you can import it without content or import it with dummy content. Very important is to not edit the dummy content with your content because if you want to change the demo with another one, all of the edited content will be lost. You should create your content from scratch and please do not edit. Recreate it with yours and then remove it. More information can be found here -> https://forum.tagdiv.com/installing-demos/

Thanks for your understanding!

Hi,

There is no extra charge or payment required for installing demos. However I believe the theme key should not reset after you uninstall a demo. There should be no problem if you enter it again though.
Please note that you can see how all the demos look, in the live preview
– https://forum.tagdiv.com/installing-demos/
– https://demo.tagdiv.com/newspaper/

Thanks

Hi,

I have inspected your website, and the mobile theme is not displaying at all on your website. Please note that the this might be happening because of a plugin conflict.
You can see if that is that case by deactivating all your plugins except the plugins included in the theme package, and clear any caching installed. Then check if then mobile theme is working.
It could also be the caching plugin that you use. It is recommend to use the WP Super Cache plugin for optimal results
– https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thanks

Hi,

If you updated the theme, please go to the plugins section and deactivate the tagDiv composer. This is activated by default when the theme is updated to the latest version, or installed for the first time
– https://forum.tagdiv.com/tagdiv-composer-tutorial/
Everything should display like before the update, after that. Having both editors active could lead to some Visual composer elements or settings not functioning properly. Editing Visual composer pages with the tagDiv composer is not recommended as well.
It is always best to make full backups before updating themes, as mentioned here
– https://forum.tagdiv.com/how-to-update-the-theme-2/
This is useful in case something goes wrong.

Thanks

Hi,

Please go to your plugins folder and deactivate the tagDiv composer. This editor is activated by default, and in some cases when Visual composer is active as well, it could result in issues with Visual composer elements.
Try deactivating the tagDiv composer, and everything should display as it was before. Maybe clear your cache if you have any installed.

Thanks

Hi,

The option you mention has to be activated if you are using a caching plugin, to ensure best results
– https://forum.tagdiv.com/ajax-view-count/
Be sure to clear the cache after enabling this option.
If you do not have any caching installed, there is no need for this option. The view count on the post pages should work properly. Just make sure the post views are enabled in the theme panel
– https://www.screencast.com/t/Fp8VVeFA

Thanks

Hi,

You can try it and see if it works for you. Follow the plugin instructions and check the results. It could require modifications to the post template files. These are found in the main theme folder
– https://www.screencast.com/t/6LxMtUXQ
We have not tested this plugin with the theme, but you can install it and see if it is working properly. Alternatively you could search for other plugins that have the options you need and try them as well, if this one is not working fully.

Thanks

Hi,

The homepage seems to be empty, there is no page structure and content except a registration message
– https://www.screencast.com/t/ohg8Thquasp
A suggestion would be to first check the theme system status, and make modifications to the parameters mentioned in this guide, if necessary
– https://forum.tagdiv.com/system-status-parameters-guide/
Then deactivate all your plugins except the ones provided in the theme package, (uninstall the demo if it appears installed) and install the demo again.
The demo install process should go without any issues
– https://forum.tagdiv.com/installing-demos/
Please let us know if you still have problems installing a demo.

Thanks

Hello DarkStarzs,

First of all, I will thank you for your interests in our demos! Please notice that each of our demos has an individual layout which is custom made and which can be used only if the demo is installed. If you want to make some mix between more demo styles you should do it yourself because we cannot provide custom work at the moment, sorry!

Thanks for the message!

Hi,

It should not be complicated. If the theme version displayed is still the old one, then you did not update the theme fully or properly. The simplest way of updating or installing the theme is by FTP
– https://forum.tagdiv.com/install-via-ftp/
You can also do it with WordPress
– https://forum.tagdiv.com/install-via-wordpress/
You could consider making a backup before if needed, just to be safe.
More information about the theme update process here
– https://forum.tagdiv.com/how-to-update-the-theme-2/

Thanks

Hello vietfact,

If you will check our documentation with more carefully, you will find the way of theme installing, like this -> https://forum.tagdiv.com/newsmag-install-via-ftp/ -> https://forum.tagdiv.com/newsmag-installing-demos/

Thanks for your understanding!

Hello decentabid,

I have tested this demo on my side and it seems to work as expected with 4 version of Newsmag. It seems to be a problem only by your side. I suggest you make a full backup to your database and then make a new clean install from scratch via FTP way to another sub-domain, clear all the caches and check the results.

Thanks for the message!

Hi,

If you do not have any plugins on the new install, that could be affecting the image, then that is the way the thumbnail should be displayed in the first place.
Maybe the images are different on the first website that you provided. You might have made there some image optimization, or installed plugins in this matter.
That could be the case, if there is a difference between the image quality. The theme does not affect the image quality, the thumbs will simply be created from the featured images yo use.
Please check the installed plugins on the website where the images are clearer, or maybe the image optimizations made there.

Thanks

Hi,

Try deactivating all other plugins except the tagDiv composer and clear any caching installed. Then create a new page and edit it with the composer. If there is still a problem, press F12 to access the browser inspector console and see if there are any errors, while trying to edit the page.

Thanks

Hi,

We have not had any other bad reports regarding the latest WordPress update. You could try to reinstall WordPress as well, then install the theme by FTP
– https://forum.tagdiv.com/install-via-ftp/
Install only the plugins that are provided in the theme package, and see if everything is working properly.
Basically these are the theme requirements for the server, along with the parameters mentioned in the previous guide provided by Catalin
– https://forum.tagdiv.com/requirements-for-newspaper/
The theme is compatible with PHP versions up to 7.1.
Please let us know if you still have a problem using the theme.

Thanks

Hi,

Those are a lot of warnings. Something is not functioning properly, or there are plugins conflicting between them. What you can try, is to deactivate all your plugins except the ones provided with the theme, and clear any installed cache. Also check any custom code you might have entered in the theme panel, or directly to the theme files. If you use a child theme, switch to the main theme.
Then check if the problem is solved. If it is, activate the plugins one at a time, and possibly identify the cause of the issue.
Also check the theme system status and make modifications to the parameters mentioned in this guide , if necessary
– https://forum.tagdiv.com/system-status-parameters-guide/
You can ask you hosting provider to make them for you if needed, as they might have a recommended method in this regard. These modifications are requires for the good functionality of the theme and plugins. Having many plugins can exhaust the allocated memory.

Thanks

Hi,

I have tested the translation feature, and translated to french without any problems
– https://www.screencast.com/t/Oj5eNUsEgZhw
Be sure to save the settings after the translation has been loaded, in order to display the results.
If the translation is not working, try disabling all your plugins except the ones provided with the theme, clear any installed cache and try again. Also check with the browser inspector for errors (press F12 and in the console section) while translating in the theme panel. The process could be blocked.

Thanks