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Eduardo-C
Participant
#0

Hi,
I had been developing locally without any issues, but I recently moved the dev site to the production server. I started getting this error when trying to add a new cloud template.

Memory is set to 256M, variables to 5000, and all shows green in the theme welcome panel.
Thank you

Anamaria
tagDiv Staff

Hello,

Please make sure the system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) => https://www.screencast.com/t/88pK5QXpC
Also, you do not need to have a plugin cache installed if you have it on your host…

Thank you!

MamasLT
tagDiv Member

I have edited wp-config.php file in the WordPress root directory, and added (IT WAS NOT THERE AT ALL) the line:
define( ‘WP_MEMORY_LIMIT’, ‘128M’ );

Now the 40MB problem is gone, but Im not sure if that line shouldn’t have been there already and if this is the right way to do it.

SocietyN
Participant
#0

I’m not comfortable sharing site details on a public forum, so if it’s possible to chat directly I can share those. I just installed Newspaper theme and I’m getting two warnings. One is that my PHP limit is 40, which is incorrect. This site is hosted on Kinsta with a 256 limit. Secondly, I’m getting a warning saying that I need to download a caching plugin, but Kinsta doesn’t allow that as they do their own caching. What do I need to do?

jrubeda
tagDiv Member

the same happens to me.I have checked php memory, I have deactivated the cache plugin and everything is up to date

Ed Nichols
Participant
#0

Hi,

I am in the process of building my website so it can not be visited/viewed.

The TD Composer opened in/through Word Press “had” been working fine for the past 5 hours.

Then about 30 minutes ago it stopped working. Meaning that when you click the TD Composer tab, it “no longer loads the composer”…the loading circle icon just continues to spin endlessly.

Trouble Shooting: (thus far)

1. My internet speed is fine, I can open all websites quickly.

2. My hosting company asked me to deactivate each plugin 1-by-1 to test if there was some sort of plugin conflict. I did that and the composer still will NOT load.

3. My hosting company also doubled my PHP Memory limits to 512, increased Execution Time from 30-60, and doubled my Max Input Vars to 2K-3K. Even with these increases/changes, the TD Composer still will NOT load.

My hosting company has asked if there is an ideal INI setting for TD Composer that they should set?

– If there is, and that option still does not work, what is the next solution?

– If there are no better settings than those currently in place, what can be done to make sure TD Composer is loading as it should, thanks?

Your prompt reply is appreciated, thanks!

Cheers,

Ed

Anamaria
tagDiv Staff

Hello,

Please increase the PHP Memory Limit from 256 to 300. If you’re running the cPanel with your hosting provider you can access this through the “MultiPHP INI Editor”.

If it is still is a problem please, let me know.

Thank you!

nawfel.oussedik
tagDiv Member

Hello there,
I have the same issue. My server settings exceed your requirment. What should I do?

Registration key i 94a391e4 – **** – **** – ****
Theme name i Newspaper
Theme version i 10.3.9.1
Theme database version i 10.3.9.1
HTTP channel test wordpress
Installed demo i Coronavirus Medicine PRO – demo ID: medicine_pro | install type: full
Theme Mobile Newspaper mobile version
php.ini configuration
Server software i LiteSpeed
PHP Version i 7.3.26
post_max_size i 64M – You cannot upload images, themes and plugins that have a size bigger than this value. To see how you can change this please check our guide here.
max_execution_time 180
max_input_vars 10000
SUHOSIN installed false
PHP extensions
mbstring available
GD library available
WordPress and plugins
WP Home URL i https://maazati.bulkany.com
WP Site URL i https://maazati.bulkany.com
WP version i 5.6.2
WP multisite enabled i No
WP Language i fr_FR
WP Memory Limit 256 Mo/request
WP_DEBUG False

Anamaria
tagDiv Staff

Hello,

Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, it should work -> https://i.imgur.com/Hjpd1Qk.png
Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also, make sure that you are using https not http, you can do this using a plugin like this one -> https://wordpress.org/plugins/really-simple-ssl/

Let me know the results!

Thank you!

tech-Mag
tagDiv Member

I commented out the memory limit within the wp-config file also.

Notice: Constant WP_MEMORY_LIMIT already defined in /opt/bitnami/apps/wordpress/htdocs/wp-config.php on line 114

Same result.

I wonder if I possibly need to re-install or update the pre-built website that is on here – it’s possible the one (Tech) I have hasn’t been updated and isn’t compatible with the latest versions of WP and Newsmag?

tech-Mag
Participant
#0

Hello guys,

I have updated my theme from 4.0 to the latest version 4.9.6 but it seems to have broken the images on the site.
WP ver is: 5.6.2

When the site loads the images seem to load, but after a few moments the images disappear and are replaced with alt text, all of which seem to be incorrect such as “yH5BAEAAAAALAAAAAABAAEAAAIBRAA7”, however looking in my media gallery within wordpress, alt text is unchanged and isn’t as being displayed – For example, a Playstation 5, is descibed as a Playstation 5 in it’s alt text in the media gallery, but being shown as yH5BAEAAAA…. on the website.

The main problem is that the images aren’t showing, but the alt text showing and changing might give you some help?

Turning on Debugging mode gives me the following when I load the home page:


Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; mwm_aalLoader has a deprecated constructor in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/better-anchor-links/auto-anchor-list.php on line 30

Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; mwm_aal has a deprecated constructor in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/better-anchor-links/mwm-aal-class.php on line 14

Notice: add_shortcode was called incorrectly. Invalid shortcode name: . Do not use spaces or reserved characters: & / < > [ ] = Please see Debugging in WordPress for more information. (This message was added in version 4.4.0.) in /opt/bitnami/apps/wordpress/htdocs/wp-includes/functions.php on line 5311

Notice: Constant WP_MEMORY_LIMIT already defined in /opt/bitnami/apps/wordpress/htdocs/wp-config.php on line 114

Website is here: http://ec2-34-253-206-96.eu-west-1.compute.amazonaws.com/

Can you help?

Many thanks,

Michael

Anamaria
tagDiv Staff

Hello,

Please make sure the system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) => https://www.screencast.com/t/88pK5QXpC, clear all the caches and check the results.

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hi,

Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, it should work -> https://i.imgur.com/Hjpd1Qk.png
Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also, make sure that you are using https not http, you can do this using a plugin like this one -> https://wordpress.org/plugins/really-simple-ssl/

Let me know the results!

Thank you!

mysterionx
tagDiv Member

I increased my PHP Memory Limit from 256 to 300. If you’re running the cPanel with your hosting provider you can access this through the “MultiPHP INI Editor”.

vortexx
Participant
#0

Theme is currently showing a limit of 40mb by default I have made adjustments via php.ini and wp-settings as well and no effect see screenshot https://prnt.sc/109owst ini config in cpanel: https://prnt.sc/109ourg theme for some reason is not registering these changes as I also have a caching plugin installed and that doesn’t update either. I have been trying to install a template and I believe I’m unable due to the mem limit. Thank you.

lyon
Participant
#0

Hello, We are using Newspaper theme version 10.3.9.1 on our multisite, with WordPress version 5.6.1.

We are having the same problem as described in this other post https://forum.tagdiv.com/topic/mobile-theme-also-showing-on-ipad-viewports/, when we view our website on a tablet (iPad, Kindle Fire, etc) the mobile version of the website displays instead of the tablet view that we set up in TD Composer.

In the other thread, the suggested course of action was to check WP Super Cache settings, but we have set up WP Super Cache according to the directions on your support page. We’ve also tried disabling all plugins in case there was a conflict.

Here is some more info from the system status page, please let me know how we can fix this, thank you.

Theme name Newspaper
Theme version 10.3.9.1
Theme database version 10.3.9.1
HTTP channel test wordpress
Theme Mobile Newspaper mobile version

php.ini configuration
Server software Apache/2.4.38 (Debian)
PHP Version 7.4.10
post_max_size 32M
max_execution_time 120
max_input_vars 3000
SUHOSIN installed false

PHP extensions
mbstring available
GD library available

WordPress and plugins
WP version 5.6.1
WP multisite enabled Yes
WP Language en_US
WP Memory Limit 512 MB/request
WP_DEBUG False
Caching plugin No caching plugin detected – for best performance we recommend using WP Super Cache

tagdivSupport
tagDiv Member

Hello Anamaria,

Yes, I resolved the problem, I set the WP_Memory_Limit to 256M and it’s working.

Thank you. :))

Anamaria
tagDiv Staff

Hello @janaka99,

Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, it should work -> https://i.imgur.com/Hjpd1Qk.png
Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also, make sure that you are using https not http, you can do this using a plugin like this one -> https://wordpress.org/plugins/really-simple-ssl/

Let me know the results!

Thank you!

Anamaria
tagDiv Staff

Hello,

Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, and is still not working, please check the rest of the settings from our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ and please increase all requirements that are lower, and follow all steps. Also please make sure that you use an SSL to have https.
Also if the theme is not activated you’ll get the same message, make sure that you have the theme activate as in our guide from here -> https://tagdiv.com/how-to-activate-the-newspaper-theme/

Let us know about your results!

Thank you!

Rhester
tagDiv Member

For anyone who is searching the support forum with the same problem, this problem has been solved by Simion at tech support (thanks Simion). Increasing the wp-memory to 256M fixed it for me. Also don’t forget to check your host php memory limit as well and bump it up if you need to. If you don’t know how to do these 2 things check with your local tech support.

lyon
Participant
#0

Hello, We are using Newspaper theme version 10.3.9.1 on our multisite, with WordPress version 5.6.1 and WP Super Cache version 1.7.1.

We have set up WP Super Cache according to the directions on your support page, but the Newspaper theme system status still says “No caching plugin detected – for best performance we recommend using WP Super Cache.” Why wouldn’t it detect the recommended plugin?

We’ve tried disabling all plugins except WP Super Cache and haven’t had any luck resolving the issue.

Here is some more info from the system status page, please let me know how we can fix this problem, thank you.

Theme name Newspaper
Theme version 10.3.9.1
Theme database version 10.3.9.1
HTTP channel test wordpress
Theme Mobile Newspaper mobile version

php.ini configuration
Server software Apache/2.4.38 (Debian)
PHP Version 7.4.10
post_max_size 32M
max_execution_time 120
max_input_vars 3000
SUHOSIN installed false

PHP extensions
mbstring available
GD library available

WordPress and plugins
WP version 5.6.1
WP multisite enabled Yes
WP Language en_US
WP Memory Limit 512 MB/request
WP_DEBUG False
Caching plugin No caching plugin detected – for best performance we recommend using WP Super Cache

jcpptt
Participant
#0

When I modify the page (body area), it does not save

Memory limit 256m
PHP 7.3
No extra plugins installed

uhdayna
Participant
#0

When I go into the theme panel, I received the following error: Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 1208320 bytes) in /home/novelsalive/public_html/wp-includes/wp-db.php on line 2022
There has been a critical error on this website. Please check your site admin email inbox for instructions.

The front-end looks fine, and I don’t seem to have any problems (that I can see), except I can’t get my Yoast SEO to complete the optimization.

The only thing I’ve done is gotten the premium Yoast SEO Plugin, but I haven’t been in the theme panel for a long time, so this error may have been there for a while, and I didn’t know it.

Please advise.
Thank you.

guauda T0
Participant
#0

Hi everyone,

I can’t edit my home page, keep getting this error:
Error at zones: 6(models) : 7(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)

Theme and DB:
10.3.9.1

WP core:
5.6.1

MORE DETAILS BELOW fyi

### wp-core ###

version: 5.6.1
site_language: en_US
user_language: en_US
timezone: +02:00
permalink: /%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: open
environment_type: production
user_count: 1
dotorg_communication: true

### wp-paths-sizes ###

wordpress_path: /home/alerouxc/public_html/medicalbrieffebdomiciliumdev
wordpress_size: 79.65 MB (83515530 bytes)
uploads_path: /home/alerouxc/public_html/medicalbrieffebdomiciliumdev/wp-content/uploads
uploads_size: 12.47 MB (13071576 bytes)
themes_path: /home/alerouxc/public_html/medicalbrieffebdomiciliumdev/wp-content/themes
themes_size: 5.95 MB (6238925 bytes)
plugins_path: /home/alerouxc/public_html/medicalbrieffebdomiciliumdev/wp-content/plugins
plugins_size: 43.37 MB (45474795 bytes)
database_size: 4.57 MB (4795070 bytes)
total_size: 146.00 MB (153095896 bytes)

### wp-active-theme ###

name: Newspaper (Newspaper)
version: 10.3.9.1
author: tagDiv
author_website: http://themeforest.net/user/tagDiv/portfolio
parent_theme: none
theme_features: core-block-patterns, post-formats, post-thumbnails, automatic-feed-links, html5, woocommerce, bbpress, align-wide, align-full, editor-font-sizes, editor-style, menus, widgets
theme_path: /home/alerouxc/public_html/medicalbrieffebdomiciliumdev/wp-content/themes/Newspaper
auto_update: Disabled

### wp-themes-inactive (1) ###

Twenty Twenty-One: version: 1.1, author: the WordPress team, Auto-updates disabled

### wp-plugins-active (8) ###

AdRotate: version: 5.8.15, author: Arnan de Gans, Auto-updates disabled
AMP: version: 2.0.10, author: AMP Project Contributors, Auto-updates disabled
tagDiv Cloud Library: version: 1.6 | built on 11.12.2020 11:47, author: tagDiv, Auto-updates disabled
tagDiv Composer: version: 2.7 | built on 11.12.2020 11:47, author: tagDiv, Auto-updates disabled
tagDiv Mobile Theme: version: 1.4 | built on 11.12.2020 7:40, author: tagDiv, Auto-updates disabled
tagDiv Newsletter: version: 1.5 | built on 11.12.2020 11:47, author: tagDiv, Auto-updates disabled
tagDiv Social Counter: version: 4.8 | built on 11.12.2020 11:47, author: tagDiv, Auto-updates disabled
tagDiv Standard Pack: version: 1.1 | built on 11.12.2020 11:47, author: tagDiv, Auto-updates disabled

### wp-media ###

image_editor: WP_Image_Editor_GD
imagick_module_version: Not available
imagemagick_version: Not available
file_uploads: File uploads is turned off
post_max_size: 512M
upload_max_filesize: 512M
max_effective_size: 512 MB
max_file_uploads: 20
gd_version: bundled (2.1.0 compatible)
ghostscript_version: 9.25

### wp-server ###

server_architecture: Linux 3.10.0-1062.4.3.el7.x86_64 x86_64
httpd_software: Apache
php_version: 7.4.15 64bit
php_sapi: litespeed
max_input_variables: 3000
time_limit: 600
memory_limit: 1024M
max_input_time: 60
upload_max_filesize: 512M
php_post_max_size: 512M
curl_version: 7.74.0 OpenSSL/1.1.1i
suhosin: false
imagick_availability: false
pretty_permalinks: true
htaccess_extra_rules: true

### wp-database ###

extension: mysqli
server_version: 10.3.27-MariaDB
client_version: mysqlnd 7.4.15

### wp-constants ###

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/alerouxc/public_html/medicalbrieffebdomiciliumdev/wp-content
WP_PLUGIN_DIR: /home/alerouxc/public_html/medicalbrieffebdomiciliumdev/wp-content/plugins
WP_MAX_MEMORY_LIMIT: 512M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_LOCAL_DEV: undefined
DB_CHARSET: utf8mb4
DB_COLLATE: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable

`

michel.meier
Participant
#0

Hello,
I can’t save the settings made in the Theme Panel. When I click on save the Panel remains frozen.
I have disabled all plugins (except TagDiv) but the problem persists.
Concerning the requirements (memory…) it seems to me that everything is in order.
The theme worked correctly for a long time I do not know since when exactly the problem occurred.
Can you help me ?

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