- NewspaperWhen tagDiv Composer is Not Working
- TutorialsSystem status parameters guide
- NewspaperCache plugin – install and configure
- NewsmagRequirements for Newsmag
- NewspaperRequirements for Newspaper
Hi,
Please make an overall check to your theme and ensure that you have respected all of the theme requirements from here -> https://forum.tagdiv.com/requirements-for-newspaper/ Regarding on PHP memory, if you cannot increase it you need to contact your hosting provider and request to increase it according to our guide. If the problem persists, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and Cpanel access so we can further investigate it closer your setup page.
Thank you!
Hello,
I am having problem with my website. I have increased all my settings like memory, etc on the PHP. I unplugged every plugin, I have even removed the theme and uploaded it back onto my site.
I keep running into the issue where when I try to go to the theme panel to customize my website it just times out and keeps spinning and never saves.
I am on day 2 of this being an issue and still not able to resolve the issue.
1) Although I updated on the settings, when looking at the system status, it still shows yellow for WP Memory Limit even though I updated it to 256mb. Why would this not be updating? I flushed my cache already.
2) I know it states to make the following false, but I noticed this on the backend, would this possible help this issue I am running into with the theme panel?
Advanced caching plugin. Inactive: Requires define(‘WP_CACHE’, true); in wp-config.php file.
Any insight or assistance would be great.
Hi,
The 500 errors problem in most cases is caused by low wp-memory or old php version.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Please check our documentation for Installing Demos -> https://tagdiv.com/newspaper-theme-installing-demos/ also some demos have elements from tagDiv Cloud Library and you need to have it activate.
Let me know the results!
Thank you!
Hi,
Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Thank you for your understanding.
Nevermind. Increasing the php memory limit to 256 MB fixed it.
Thank you for the feedback, most appreciated. So the issue was resolved by increasing the wp-memory. We recommend a value of 256M which would be enough for most users.
Hi,
The 500 errors problem in most cases is caused by low wp-memory or old php version.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Let me know the results!
Thank you!
As the first step I had also increase the WP-memory parameter.
Hello,
This issue is usually caused by low memory allocation or an older version of PHP. Please make sure you use PHP 7.0-7.2 and use this guide to increase your memory allocation: https://forum.tagdiv.com/requirements-for-newspaper/
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hi,
Please check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Check the PHP memory parameter to be properly increased because this is most important. Maybe this parameter is exhausted and that’s why some of the functionality doesn’t work.
Hope this helps and let us know how it goes!
Thank you!
Hi,
Yes, the Seo Yoast is fully compatible with our theme and should works as expected. Check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Check the PHP memory parameter to be increased properly. Maybe, your PHP memory has exhausted and that’s why you cannot save anything.
Thank you!
I have updated my memory to 256mb/request and activated my copy of the theme. I still cannot access cloud templates or save anything in the composer
Good afternoon
We believe that the plug-in of tagDiv Mobile Theme, this one has problems, because the application and it activates it the consumption of memory of the site goes practically in 100%, but the consumption stays in 20 to 40%. What can be causing this? It is difficult to keep the site with the plug-in triggered, due to a consumption problem.
My hosting is a Digital Ocean, plan 2 Cpu and 2gb memory ….
———–
portuguese version message
Boa tarde,
Acredito que o plugin tagDiv Mobile Theme, esta com problemas, pois ao instalar e ativa-lo o consumo de memoria do site vai praticamente em 100%, sem ele o consumo fica de 20 a 40%. O que pode estar ocasionando isso? Está dificil manter o site com o plugin acionado, devido a este problema de consumo.
Minha hospedagem é a Digital Ocean, plano de 2 Cpu e memoria de 2gb….
My system status does not indicate anything off right now. The PHP Version is 7.3.5, the max_execution_time is properly set, the max_input_vars is at 5000, and SUHOSIN is not installed.
The WP Memory Limit is properly set, and WP_DEBUG is false.
The issue is not that settings are not being saved. It is that the “Thumbs on Modules/Blocks” menu item in that screenshot cannot be opened at all. I do not even see the settings underneath that option. Otherwise, I can open all other menu options, and properly Save Settings.
Hi,
Please ensure that you have correctly installed the theme via FTP way according to our documentation from here -> https://forum.tagdiv.com/install-via-ftp/ and also, make sure if you have respected a lot the thing from our theme’s requirements from here -> https://forum.tagdiv.com/requirements-for-newspaper/ Major of this problem happens due to a bad configuration of your parameters, like PHP memory.
Hope this helps and let us know how it goes!
Thank you!
Hi,
Please ensure that your system status was correctly updated according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ In major cases, this error appears when your PHP memory has exhausted and that’s why you cannot save anything.
Thank you!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it to a value of double you already have if possible.
Please add this code in the .htaccess file:
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login. We will take a look. Include a link to this topic in the email.
Thank you for your understanding.
Hi,
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it to a value of double you already have if possible.
Please add this code in the .htaccess file:
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login. We will take a look. Include a link to this topic in the email.
Thank you for your understanding.
Hi,
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Try to increase the WP_MEMORY_LIMIT to 128mb or 256mb if is possible.
Thank you!
Pretty much all of the features of the theme work for me except the ads. When I click to the ads section and then click on any of the ad placement options, the theme just hangs with the circle going round and round indefinitely.
I have updated all of the resources to more than what the theme guidelines call for. See below. WP-Supercache is not compatible with WP 5.2 yet and was giving me errors so I deactivated and deleted it. I am using Cloudflare though for caching. I have successfully used the Newspaper theme for 4 years now, but recently had to change my host due to some difficulties with my old host. The problem with the theme has happened since I switched to a new host. I originally had version 9.7.2 when I switched to the new host and I downgraded the theme to 9.7.1 to see if the issue would go away, but the ads are not accessible in either version. I have also turned off all plugins except for TD Composer and TD Speed Booster, so there does not appear to be any plugin conflicts. I also copied my current .htaccess file below
Appreciate any help.
System Status
Theme config
Registration key i xxxxxxxxxxxxxxxxxxxxxxxxxxxxx Reset key
Theme name i Newspaper
Theme version i 9.7.1
Theme database version i 9.7.1
HTTP channel test wordpress
Speed Booster i v4.9.3 – Active
php.ini configuration
Server software i Apache/2.4.39 (Ubuntu)
PHP Version i 7.2.17-1+ubuntu18.04.1+deb.sury.org+3
post_max_size i 1024M – You cannot upload images, themes and plugins that have a size bigger than this value. To see how you can change this please check our guide here.
max_execution_time 1800
max_input_vars 5000
SUHOSIN installed false
PHP extensions
mbstring available
GD library available
WordPress and plugins
WP Home URL i https://(website).com
WP Site URL i https://(website).com
WP version i 5.2
WP multisite enabled i No
WP Language i en_US
WP Memory Limit 512 MB/request
WP_DEBUG False
Caching plugin No caching plugin detected – for best performance we recommend using WP Super Cache
.htaccess file
# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>
# END WordPress
php_value max_input_vars 5000
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
Hi,
Maybe this is happening after the 9.7 update changes – https://tagdiv.com/updating-the-core-of-tagdiv-themes/ if it used to work before.
So the problem is not happening when checking with just the mobile theme, but it is happening when you access the AMP and mobile theme? Also does it happen if you test while having only theme plugins, AMP, and the thrive plugin active?
I found some cases online where it is caused by either a caching plugin, low wp-memory (we recommend 256M), or old PHP versions (we recommend 7, 7.1 or 7.2). You could check those as well.
I can’t provide a definite solution for such a problem because we haven’t tried or tested the plugin you mention, up to this point.
Thanks
Thanks Vlad S for your guide.
After clean up & do something, ( PHP version, increase memory …etc) and the Newspaper system status look more nice ( green light for all requirement)
the site seem get better result
https://gtmetrix.com/reports/xembao.net/f462pjuq
But the issue still faced is the post load slow after click the link.
I still don’t know the reason why. is there any other way / solution ?
Br,
Khoa
Additional info:
The same issue occurs on the ionMag theme – the settings just don’t get saved. We have ionMag live right now and wanted to change to Newspaper theme which we realized has the same issue. We’ve tried saving the settings after deactivating ALL plugins – nothing changed. The max_input_wars is set to 2000 and memory limit is 512MB, so these shouldn’t be an issue either.
What could cause that issue? Here’s a screenshot of ionMag system status too (since we have ionMag activated right now as we don’t want to start using Newspaper theme before this issue is solved): https://gyazo.com/8a07b95fb8a7ab839065bdad5af778d2
Hi,
The 500 errors problem in most cases is caused by low wp-memory or old php version.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Let me know the results!
Thank you!
Bonjour,
Je constate depuis quelques jours un ralentissement du chargement des CSS.
En effet, lors de l’ouverture du site : https://www.planetelille.com/
Le CSS initial (bleu) s’affiche 1 à 2 secondes et le nouveau CSS (codes couleurs du site apparaît).
Theme version i 9.7
Theme database version i 9.7
HTTP channel test wordpress
Theme Mobile Newspaper mobile version
WP Memory Limit 128 MB/request
WP_DEBUG False
Caching plugin WP super cache – for best performance please check the plugin configuration guide here.
