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Hi,
I am not using the Mobile theme.
How do I move the mobile menu to the right side instead of the left side?
Hi,
I have tried everything, reinstalling tagDiv composer, tagDiv cloud library, recreating menu in composer, deleting wp rocket cache, redis cache, cloudflare cache, changing number of viewed subcategories for mega menu in composer, recreating menu in wordpress, but everything failed.
Only thing that is now fixed is menu on mobile, but not the desktop menu. Mega menu is still showing all categories instead of subcategories..
How could I fix this?
Thank you.
Hello,
So, the page is the same load, but has the background image set -> https://i.imgur.com/SNz9Jrn.png so you need to add an image, please access Newspaper -> Theme panel -> Background -> Mobile menu/search background and change/remove the image from here https://www.screencast.com/t/ATV1Jr7s
Also, please chekc this topic https://forum.tagdiv.com/topic/hamburger-menu-effect/
Thank you!
Hello,
There are two different sections.
So, after you set the responsive version you need to refresh to the page to upload the mobile theme version, please check this video https://www.screencast.com/t/M7ZFh5zHj8
Also, if you want to disable the mobile theme plugin, then you need to upload the image as I said in the first reply “please access Newspaper -> Theme panel -> Background -> Mobile menu/search background and change/remove the image from here https://www.screencast.com/t/ATV1Jr7s”
Thank you!
Hi,
I have adjusted the opacity but that did not change the image of the mobile menu.
See 1.png
I have changed the background of the mobile menu. See 2.png
The image does not appear to be changed. See 3.png
That is what I want to change. The site is https://www.springfieldfitlife.com/
We have cleared browser cache
There is no website cache
We have used multiple devices
We have tried it on phones in multiple geographic locations
we have used browser resolution websites
Setting header menu and mobile menu from fixed top to default solved the problem. Thanks.
Great that works. Another issue is some icons only show for admins. From this image => https://i.imgur.com/LVo1N0P.png
There are two icons on the navigation menu but it shows blank. The two icons are android and ios icons linking to our mobile app stores. But it didn’t show but shows for me as an admin after logged in.
Code I use to display icons are: <i class=”fa fa-apple” aria-hidden=”true”></i> and <i class=”fa fa-android” aria-hidden=”true”></i>
Hi,
Each one was a different problem, from what you saw in the video, the menu works well, and you have no errors in the console. You said that it works well on some browsers.
Also, please check the date of the topics, those are old.
An example related to the same problem but different solution
-> https://forum.tagdiv.com/topic/mobile-menu-not-working-37/
-> https://forum.tagdiv.com/topic/hamburger-menu-stopped-working-correctly/
Thank you!
Hello Nagib!
There is a sticky header. Please follow the video to see where you can find and build your sticky header on mobile and desktop too: https://www.screencast.com/t/l6v2Belt
You should add all the elements and the menu element to your sticky header too.
Thank you!
Problem still occurring, other users also experience this problem : https://forum.tagdiv.com/topic/hamburger-or-menu-loading-or-not-in-mobile-view/
I sent an e-mail to support.
Well hello, I indeed managed to put a second menu bar right below the first one. It seems though that it’s not part of the header section. The category menu is not visible in the mobile version of the website and it also doesn’t turn into sticky menu when I enable it through the Website Manager. So the question is how can that second menu bar behave like the first one and/or how can I make it part of the header section?
Hi,
Changing and saving the gradiant colors works fine, but changing the background image for the mobile menu does not.
I did this: To change/remove the background image for the menu on mobile, please access Newspaper -> Theme panel -> Background -> Mobile menu/search background and change/remove the image from here https://www.screencast.com/t/ATV1Jr7s. This did not work. Even though an image was selected and saved, it is not displayed on mobile devices.
Hello,
I just checked now the website and the mobile menu works well -> https://we.tl/t-ltuUqpBAPJ
I saw you use mobile theme plugin, for this, you need to set the menu in Theme Panel -> Mobile Theme -> Header -> https://imgur.com/vJIYKI5
Thank you!
Hello,
If you don’t want the header to be sticky, then this is the same way to go to Manager -> Header disable the mobile sticky menu -> https://forum.tagdiv.com/header-manager/
Thank you!
Hello.
Once you go to my website on mobile, and you click the hamburger menu, it doesn’t work, and the website is frozen. When I check this on desktop but mobile view, it works just fine.
I tested following things:
Disable plugins.
Delete cache.
You can check the problem on : https://www.brain3r.com
Hi,
I have reached out several times today and I have not heard back. I just sent another e-mail with all the information you mentioned. At this point, Everything is almost working except my mobile menu only works on the home page of my website. On all other pages, when I hit the hamburger menu, it only displays my social icons. Can you please advise. Also, how long does it take to get support? My site has barely been working for a day and a half. I need to get it up as my traffic has almost completely dropped off.
Hi @Anamaria,
Thank you for your response.
I do not installed a cached plugin at the moment. There is no cached file.
Also on the mobile, the mega menu subcategories appears correctly.. But not on desktop.
Hello,
To change/remove the background image for the menu on mobile, please access Newspaper -> Theme panel -> Background -> Mobile menu/search background and change/remove the image from here https://www.screencast.com/t/ATV1Jr7s
If you have the mobile theme activate then need to set the color in Theme Panel -> Mobile Theme -> Theme Colors -> Mobile menu => https://www.screencast.com/t/Ejwx6NiE3a
Also, the settings from the theme panel are saved? if not, then please check this topic -> https://forum.tagdiv.com/topic/newspaper-theme-panel-settings-are-not-being-saved/ and try the suggestions.
Thank you!
Hi,
We are not using any caching.
The changes we make, specifically, the background to the mobile menu, are saved but not showing as changed on mobile devices.
We have cleared browser cache
There is no website cache
We have used multiple devices
We have tried it on phones in multiple geographic locations
we have used browser resolution websites
We want the mobile site to look exactly like the demo.
The site is https://www.springfieldfitlife.com/
Any ideas?
Hello Luciana!
Please edit your homepage with the TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB, select the menu icon and check if you set up a menu there.
Let me know the results!
Thank you!
Hi, I have a problem with my website. When I view it from the mobile I cannot access the menu. going to the three lines of the menu the site shrinks but the menu does not open. the site is http://www.professionegenitori.it, if you can take a look and give me some advice I would be grateful.
The mobile version of my website isn’t working well. The hamburger menu and search box are Xs and all of my social icons are Xs as well. The home page looks different on my phone than it does in the tag div editor and sometimes the images won’t pull up. Does anyone know how to fix this?
My site: https://sheexploreslife.com/
Hello,
So, I understand you use a header template from Theme Panel, I recommend using header templates from tagDiv Cloud Library which offers you more possibilities.
You can set another menu for mobile only if you use the mobile theme plugin -> https://i.imgur.com/vJIYKI5.png
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.
Thank you!
Hi, I have the same problem. After updating Newspaper theme the hamburger menu for mobile has stopped working: https://www.hellpress.com/
I use Autoptimize plugin for css and js.
Yes but, I am using a header configured through the Newspaper theme panel, and under that configuration it seems I can only select one menu type, so, do I have to use a custom mobile menu in order to configure it?
I thought that the Newspaper theme panel would provide a way to do so.
Thanks in advance.
