- TutorialsFrom WPBakery to tagDiv Composer
- TutorialsWhat is Ajax preloading?
Website fine but I get a blank screen when trying to load website on iPhone 6s
We are having the same issue. We have deactivated all plug-ins and caching, refreshed everything and still have the same problem as the person above.
This will obviously cause duplicate content which is terrible for SEO and there doesn’t seem to be any options anywhere bar turning off the mobile theme i.e go to responsive only.
So what can we do to fix this issue?
Hi Simon,
We can’t remove the customization because the search button has to keep his position on desktop.
Everything was working fine before the update. If you could give me a code to keep the search button in place on mobile I would apreciate.
Hi,
I have inspected the website you provided, seems there are some conditions that are affecting the header search on mobile
– https://www.screencast.com/t/Q3LcbGAb13e
These codes are overriding the default theme conditions, if you were to remove them the result will be like this
– https://www.screencast.com/t/yW3WfxdC6O
I could give you a code to further override these but it would be better to remove the customization. Please check the theme custom CSS code section and remove these codes if they are located there.
Thanks
Hi. I was using local news demo before I shifted to fitness blog demo. I use the Open Sans font on posts like in the local news demo but I see it looks different on the fitness blog demo on my site. This is on local news demo http://prntscr.com/hmct1u but this is on fitness blog demo http://prntscr.com/hmcunm both taken from here https://demo.tagdiv.com/newspaper_local_news/td-post-a-look-at-how-social-mobile-gaming-increase-sales/ and here https://demo.tagdiv.com/newspaper_blog_fitness/3-better-ways-to-dress-for-a-gym-workout/ (I used the inspect element option to replicate the font on fitness blog). Is there a way to replicate the font look on local news demo to fitness blog? The look for the fitness blog looks like it fades out.
Hi,
A specific option to disable the mobile top grid is not available in the mobile theme settings. However it can be removed. The easiest way would be to use a code like this
– https://www.screencast.com/t/QnnUDfQs86xV
.td_block_big_grid_mob_1 {
display:none;
}
This code has to be entered in Theme panel->Mobile theme->Custom CSS code section.
Thanks
Hi,
1. The theme does not have such an option at the moment. You could continue to use the implementation you currently have if it produces the required results.
2. If you would like to remove the Join option in the mobile theme (using mobile theme plugin) you could either remove it from the code
– https://www.screencast.com/t/PexFMkRl
Or remove it with some CSS code entered in Theme panel->Mobile theme->Custom CSS section
.td-mobile-container .td-menu-login #register-link,
.td-mobile-container .td-menu-login span {
display: none;
}
Thanks
Hi,
Bogdan helped me via email, for the original problem. It had nothing to do with cache, and it’s resolved.
But now I realised that another website, inside the same Multisite installation, has a problem with the search button. This time only affects the mobile version – the search button is below the menu.
Again, I’ve followed every recommendation that I found here in the forum. I saved the Theme Panel options, deleted cache, purged CDN files, deleted browser cache, and the problem remains. I also tried the solution provided by Bogdan, but it didn’t worked.
Website: cubogeek.pt
Thanks for reply. I checked, there’s no custom code inside theme, except adsense script in the header. And layout urls work perfectly on desktop version… issue is with mobile version. All other blocks working fine except the urls in Block 13.
Regarding speed… I found below objects from theme showing error 404. Can you please let us know how to resolve those errors?


sorry, you misunderstand.
It is the desktop sidebar that disapears.
I am fine with no sidebar in mobile.
Hi,
In my tests there is no issue with the website you provided. Everything is working and loading fast (desktop and mobile version). But that would be related to the connection speed as you mention.
There are a many website speed optimization guides here on the forum that you could try to improve the situation
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/
There are also optimization plugins that you could try and make tests with, note that some of them might cause issues however.
Thanks
Hello nomoretechno,
Please notice that the mobile theme is an optional plugin especially for mobile devices with a certain layout. So, if you will use the mobile plugin, notice that the sidebar will not work because this plugin has not been designed to display the sidebar, sorry! Also, please keep in mind that is not recommended to display the sidebar on mobile devices because the screen of these are too short and this element does not look good on mobile devices.
Thanks for your understanding!
Hi,
Yes, after further investigations there was an issue with the mobile theme and child theme functionality in version 8.5. However these issues were quickly fixed in theme version 8.5.1.
Please reinstall the theme using the latest version, by FTP is usually the most recommended method to update
– https://forum.tagdiv.com/how-to-update-the-theme-2/
Then make sure that the tagDiv composer and multi-purpose plugins are active.
Also check the theme system status section section, ask your hosting provider to make modifications if needed
– https://forum.tagdiv.com/system-status-parameters-guide/
Everything should work properly. Let us know if you still have problems.
Thanks
Two quick questions:
1. I am hiding ads for logged-in members, using a shortcode from my membership plugin. Does the Newspaper theme have that capability built in? I looked, but didn’t find it.
2. Because of #1, I want users to be able to log in on mobile, but not join. (Joining involves going to the membership page.) Is there a way in the mobile them to disable the Join function, but keep the Log In function?
Thanks!
Hi,
There was an issue with the mobile theme functionality in the 8.5 theme update. This was fixed in the 8.5.1 release. Please download the latest theme package and install it, the mobile theme is fixed
– https://forum.tagdiv.com/how-to-update-the-theme-2/
Thanks
Hello,
Please check our official demo here: https://demo.tagdiv.com/newspaper/
The demo is not full frame as well. THis is the default layout of our theme on mobile devices. If you want to change it, it will have to be done through customization.
Thank you!
Hi,
I have inspected the website, the homepage seems to be displayed at the moment on mobile
– https://www.screencast.com/t/o1cTUC89Jo32
– https://www.screencast.com/t/LvZhEjawb
There are no problems form what I can see, with the homepage content. The same content from desktop will be displayed on mobile, if the optional mobile theme plugin is deactivated.
Only if this plugin is activated you will have to create the mobile pages using the mobile editor
– https://forum.tagdiv.com/the-mobile-theme/
Thanks
Hi,
You could try the code provided below with this result
– https://www.screencast.com/t/HSMlIel5lCUh
@media (max-width: 1018px) {
#td-top-mobile-toggle {
display: inline-block;
position: relative;
}
#td-header-search-button-mob {
display: block;
}
.header-search-wrap .td-icon-search {
color: white!important;
height: 54px;
width: 54px;
line-height: 54px;
font-size: 22px;
margin-right: 2px;
}
.sf-menu,
#td-header-search-button {
display: none;
}
body .td-header-wrap .td-header-main-menu,
.td-header-wrap .td-header-menu-wrap-full {
background-color: #fdc42d !important;
}}
Or make modifications to it as you wish if needed, then enter it in Theme panel->Custom CSS section.
Thanks
Hello! I don’t use a plugin for mobile version, as it breaks me website.
Today, I saw that all grid sites are shown incorrectly, they are circumcised and it is impossible to see the examples in the screenshot
http://s019.radikal.ru/i639/1712/58/faa43d7fae2a.png
http://s019.radikal.ru/i639/1712/a3/a467d8cc4aaf.png
How to fix it?
Hello
Mobile menu is loading slow and there is delay in menu and jquery effects takes time to load. Please tell me how can make it load first or how can i make push content menu. Please add more menu styles for mobile if you can.
In Asian countries where internet speed is slow, this menu is not working properly.
Please check http://www.pagalparrot.com on slow internet.
Thanks
Hi,
I have inspected the website, at the moment the issue does not seem to be present
– https://www.screencast.com/t/yQBiVXySK2D
The mobile theme plugin is sensitive, this problem could happen due to a plugin conflict.
If it happens again try deactivating all plugins except theme plugins as a test, this should resolve the issue.
The mobile theme plugin is optional, in case it is conflicting with one of your other plugins you could simply deactivate it. The main theme will still provide good results on mobile.
Thanks
Hello,
Thank you @crazydiver for pointing out this issue. It is now nearly 2018, and as yet, I also have not been able to implement the Amazon Mobile Popover with the Newspaper theme. Much like you, I have directly edited the Footer.php file, and added the code as required, but it never works on any mobile devices we have tested.
I am recommending that TAGDiv support has a look at this page: https://affiliate-program.amazon.com/home/tools/mobilepopover/faq#copy-code to understand exactly what we are referring to, as after having been available for nearly 2 years now, I am hoping that TagDiv finally has a solution for this (@Bogdan-B – you mentioned that you are not familiar with this – so please review the section on WordPress implementation in the above link, and give us your feedback).
So – may I ask, is there a solution for this? If the <script> does not work when placed in the Footer.php file as recommended, what is the solution?
Thanks in Advance.
Hi, the plugin seems to work now for desktop after uninstalling all plugins and the reinstalling.
However, a new problem keeps happening.
Every time I switch on the mobile plugin, my widgets in the sidebar (two tagdiv ad spots and a post block) disappear.
I add them back and they dont save. The only way I can get my sidebar back is by disabling the mobile plugin.
I tried switching off all plugins/cache etc but cant get the sidebar to work alongside the mobile plugin.
Please help.
thanks
Hi,
While accessing site on Mobile I found 2 issues…
1. I am using Block 13 for one of my post blocks in Homepage. The links are not clickable on Mobile
2. Mobile site loading is too slow. In PageSpeed, the desktop version shows 98 while the mobile is 70.
Please help.
Also, for each theme update do I need to add the customization I added in theme again?
Regards
Nilotpal
it give me this msg http://prntscr.com/hlhfpp pls answer me as soon as possible