- NewsmagSmart list ads
- NewsmagIntroduction
- NewsmagMain menu
- NewsmagLogo & Favicon
- NewsmagHeader ads
- NewsmagSmart sidebar
- NewsmagSharing buttons
- NewsmagCategory tag on modules/blocks
- NewsmagBackground introduction
- NewsmagTheme colors introduction
Dear support
From around one month ago, mobile theme does not work well in specific page.
For example our site uses mobile theme on top page.
But From around one month ago, mobile theme does not work in this page, displaying there instead of frontpage for pc.
I do not change setting on pages for pc and mobile setting on theme panel.
Now I uses classic wordpress editor. So I change to gutenberg and I checked page setting for pc frontpage and re-setting “on” of “eable/disable mobile theme”. But still displaying pc front page.
Please tell me how to fix it.
Regards
Hi,
Please check if you have the mobile theme plugin activated, if yes, please disable it.
Also, please provide the link to your website.
Thank you!
Hi, tagDiv Mobile Theme is already installed and active.
I built a header for mobile and for desktop. In desktop works fine for all pages an posts. In mobile it works fine only for the homepage but at post or pages the header change. Why?
Thanks for the quick response! I’m trying to load some cloud templates but I dont see the same options as in the tutorials.
I have the tadDiv plugins installed:
https://ibb.co/VQYMq7X
For instance, I’m not able to load a blank template:
https://ibb.co/BfYfTC8
I think it’s because its recognizing it as a mobile page for some reason? I tried creating a brand new page but I get the same result:
https://ibb.co/ZV1zfX8
I was able to load a template on a “post” just not sure why I cant get it working on a page. I’m sure I’m doing something wrong.
Hello @ajit468!
We have 3 options for mobile versions that you can use:
1. Responsive version: A responsive version of your website looks similar to the desktop version. Edit the page with TagDiv Composer. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There you can see your mobile version and edit or adjust the elements to look better.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages
3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and design for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. For more information, please visit https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/.
A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
Please disable the Mobile Theme plugin and see the results!
Thank you!
i installed themw with prebuild web site but on desktop and mobile showing different veiw
why desktop all feature not showing on mobile screen? and how can fix it?
Hello @NAGARAJBV5!
We have 3 options for mobile versions that you can use:
1. Responsive version: A responsive version of your website looks similar to the desktop version. Edit the page with TagDiv Composer. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There you can see your mobile version and edit or adjust the elements to look better.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages
3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and design for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. For more information, please visit https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/.
A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
Please disable the Mobile Theme plugin and see the results!
Thank you!
I have tried as per documentation unfortunately we are not possible to enable the mobile view kindly support us.
website : https://krishimahiti.com/
Hi Calin,
Please let me know the next steps, I am really not able to understand what exactly is wrong here and why I am not getting the desired result every time the page is requested from the desktop for the desktop page layout and for mobile requests to the dedicated mobile page.
Also, I have sent the wp-admin login details to contact@tagdiv.com with Subject Line “WP-Admin Login Details – http://www.buzinessbytes.com for Mobile Page Layout”
Thanks,
Aditya Goel
Hi, i cant manage the logo right. In mobile version it looks weird and also i cant change it in footer.
Is there anyway you can help me to set-up the logo? i want the header to be white but the footer to stay black. What is the correct sizes of logo?
If you could manage it for me i would appreciate as it is the only thing i require for assistance. The rest i can manage.
Thank you
Hi Anamaria,
The main problem remains unsolved. I am still not getting the mobile page layout to work in sync, every time there is different layout loads sometimes the responsive version of the homepage and sometimes the mobile page layout.
I am really worried about why it is failing to load the mobile page layout every time.
Please help here.
Thanks
Thank you for your reply.
I read the articles you gave me.
I understand that It probably would be something to do with the cache.
I’m sorry, but since I’m not good at web programming or wordpress, could you please please tell me what I should change to make the issue not happen?
I have changed the cache plugin to WP super cache, which you told me that has the option for mobile devices and did the settings you told me.
But, I am not sure what to do to change in this plugin to solve this issue.
Thank you.
i have changed footer name but in mobile showing same theme footer name please help
Hi and thanks for your answer, you can go on https://www.blicos.com, use your mobile and click on mobile menu button.
Thanks
I have the “Enable Filters on Mobile” option turned on.
It’s probably not a plugin conflict. I just turned off all but Yours. There is still the same problem.
Now I just tried a new solution.
I deleted the mobile version of the website. I turned off the “Enable Filters on Mobile” option. The website and filters work normally in the mobile responsive version.
This can now be seen on the website.
When I turn on the “Enable Filters on Mobile” option, the problem reappears.
Hi,
Unfortunately, I don’t understand what you mean by not giving enough detail, about exactly what you want and what problems you have.
If you have made mobile pages, you must convert the header and footer -> https://www.screencast.com/t/HrjOBNayd please check this video https://www.youtube.com/watch?v=SpGkOnJeNZY
We’ve introduced the Manage License System, which can be seen in the latest update of the theme 11.4.3 in Newspaper -> My license. You can assign or unassign a domain from there.
The mobile page is something changed there, please recreate a new page.
Thank you!
Hello @fleeksoft !
The AMP works better only with the Mobile Theme plugin. From my point of view, if you don’t use the Mobile Theme plugin, then there is no reason or benefit to AMP. Please read all about AMP here: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
It comes with its own templates/design for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. Documentation here:
– https://forum.tagdiv.com/the-mobile-theme/
– https://forum.tagdiv.com/mobile-theme-introduction/
Thank you!
Hello,
That is Filters on Mobile, and this is how he needs to work -> https://www.screencast.com/t/HeeFfYoZxy.
You have a plugin conflict that blocks the filer from opening on mobile; please check for a plugin conflict.
Thank you!
Hi,
If I’m right these extensions are from the amp plugin -> https://i.imgur.com/8GQ0bpd.png, but if you are using the mobile theme + amp or the mobile theme only for amp, then there should be no problems.
If you are already using them, please make a full backup and provide wp-admin login and cPanel via email at contact@tagdiv.com to investigate this problem.
Thank you!
Hello,
I just checked your website and I see that the mobile speed is not bad -> https://i.imgur.com/uMhOlLp.png what I can recommend and could help you is to disable google fonts. Also, make sure you use a lazy-loading option -> https://i.imgur.com/eQD7YWI.png And the last recommended would be a cache object that could help you.
Thank you!
Hi Skincruncher,
I see that you have set the header menu item, but it is not in the header section but in the content -> https://i.imgur.com/Y5XGjc5.png please drag it on the header section after that drag another element on the mobile header section.
Thank you!
Hi, I have some issues with AMP templates.
1- When the AMP page loaded on mobile it shows whitespace on the logo background but later fine when the logo show please check in the screenshot top center white box
https://ibb.co/ZfPqvGr
2- When the AMP page layout is not correct. In the screenshot, You can see white space below the top bar and also the height of the shadow on the thumbnails is not full
https://ibb.co/4Mk2vFg
Hi mustaphalaoui,
From what I understand, the problem is with the responsive version. Can you please give me a link to test the problem with the mobile phone? Maybe there are some errors in the console.
Thank you!
need help.
our website http://www.cidademarketing.com.br in mobile format could only be found by displaying the “news” section. unlike how it was before – which displayed identically to the format displayed on the desktop.
in tagdiv composer – in desktop, tablet and mobile view – found normal – but on my smartphone the page doesn’t load completely according to the model. everything was normal and all of a sudden everything changed. what should i do to adjust? I already cleared the cache and it didn’t fix it.
