- NewsmagSmart list ads
- NewsmagIntroduction
- NewsmagMain menu
- NewsmagLogo & Favicon
- NewsmagHeader ads
- NewsmagSmart sidebar
- NewsmagSharing buttons
- NewsmagCategory tag on modules/blocks
- NewsmagBackground introduction
- NewsmagTheme colors introduction
My website looks very different on my iPhone’s mobile version than the mobile preview on the desktop.
How it should look (mobile preview on desktop): https://imgur.com/VkX1
How it is looking (actual mobile version): https://imgur.com/eteYVDo
I believe I have changed certain settings I should not have.
Thank you in advance. 😀
Hi there,
As you can see; When tagDiv Mobile Theme is activate, I see tagDiv shortcodes in pages (on mobile)… when I deactivate plugin, everything is ok. The problem is, that I want Mobile Theme plugin activ…
Plese check: http://www.vigilare.info/anketa
Both of these articles are running the same template (Single Template) that I have gone in and edited. I have created mobile pages, erased demo content, and uploaded my own information. However, they have different headers on mobile. So how is the same template generating different headers?
Correct mobile header: https://409family.com/409-family-southeast-texas-splash-pads-pools/
Incorrect mobile header: https://409family.com/409-outline-june-events-around-southeast-texas
Sorry for the multiple replies. As I dug into your proposed solution, I found it lacking.
I finally did that update and things seemed to transfer correctly…
I would love to fix this scroll up header logo issue. It occurs on all devices, not just mobile.
I still can’t trigger that scroll up in the TagDiv Header editor so that I can fix the logo.
What should I do?
Dear Sir,
We have a problem with letters on mobile devices.
Please check screen shot on link:
https://mina.news/wp-content/uploads/2022/06/velikaslova.jpeg
This problem is not always present. There is no rule on when it would happen. We tested with IOS and Android but it could happen on both platforms without a rule.
Please advise us on how to find solutions for this issue.
Regards,
Jasa Jovicevic
Hello!
From what I can see, you use default templates for some posts. So, it’s normal that mobile page won’t be applied for those articles.
Make sure all your articles have assigned that post template for which you’ve created the mobile page.
Documentation here:
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
Thank you!
Hello,
@pavlen032 and @pixelhead
Please provide the link to your website.
The social icons from the mobile menu are coming from the Theme Panel -> Social Networks -> Social Networks -> https://i.imgur.com/4wubwgL.png remove/edit them after your needs.
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.
Thank you!
Hello,
Seems you have the mobile theme plugin activated please deactivate it, clear all cache and check after the mobile version, if you don’t want to use the mobile theme plugin.
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.
Hope this helps you!
Thank you!
Hello,
For mobile, you need to add a row in the header section and set the ad box with the ads => https://www.screencast.com/t/OzgaIM79q4M and you can set in the ad box the ads from Theme Panel.
Thank you!
Hello!
From what I can see, you have a global template which hasn’t any mobile pages, but for the category you specified is working the selected template(the other categories are different). I do not know how is looking the mobile version you created.
If you are sure that the settings and the design of the mobile version you’ve created are not applying, then please check for a plugin conflict or a cache issue.
Deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem persists, then we can investigate this issue further via email. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
Our team will take a look!
Thank you!
Hello,
For mobile, you need to add a row in the header section and set the ad box with the ads => https://www.screencast.com/t/OzgaIM79q4M
Thank you!
Hey TagDiv team,
We use the “Via” custom field to credit our feature image. We have custom post templates so have changed the name from “Via” to “Feature Image:” for desktop sites. How can we change the text on our mobile site and AMP?
Screenshot: https://drive.google.com/file/d/1ooGmki2Qyx750LoUSTmbIUy0bbmruEF5/view?usp=sharing
Bonus question: is there any way to change the name of these fields in the WordPress Edit Post? (This isn’t necessary, but would be really nice!)
Thanks in advance!
Desktop Homepage goes to mobile when I leave the wordpress dashboard. Then, the mobile homepage goes into “mobile responsive”. I’m not understanding anything. I’m having a lot of problems. Has anyone had the same problem?
I have CDN + W3 Total Cache
I created a Mobile Header Cloud Template and set it as Global, but the default header from the “All about Parenting” demo is still loading on several posts and pages. The correct header loads on one blog post, and the demo head will load on another blog post so I’m not sure why it’s switching between two posts that are both using the same Cloud Template. I have checked all my settings in the Theme Panel and erased all of the “All About Parenting” demo content. I have also deactivated the Mobile Theme plugin in order to show the mobile pages I’ve created. The Global Mobile Header I have set is what shows in TD Composer, but is not what appears when loading the page on an actual mobile device. What might still be generating the text for the demo header? How can I ensure the Global Mobile Header I’ve created is actually Global across the mobile site?
Global Mobile Header that I have set: https://drive.google.com/file/d/1wjtaEilAm8_Gz34AHX6b3xZUmlGXzwDw/view?usp=sharing
example (this is the correct header on my mobile device): https://bit.ly/3tbpAX9
Mobile Header that appears on several posts and pages (some blog posts, all event pages, etc): https://drive.google.com/file/d/1zoxwyZczM9jZZjAQrY-8Mz4Ph4rAft5e/view?usp=sharing
example (post loads incorrect header on my mobile device): https://bit.ly/3tchrSl
Try deactivating the Mobile Theme plugin. Took me a little bit to figure out also.
I am having the same problem. Most of the time it shows the Romania news default page but whenever I update a news story it will go to my mobile page and then an hour later it’s back to Romania news. This is driving me crazy.
ashtadisha.com.
I have checked all basic setting.
to give you complete picture, three days back on mobile this site was giving SSL and Chiper issue so i have disabled the Cloudflare Control from Hotinger Cpanel then mobile site start working but only showing latest post on HOME Page.
Hi,
I created a mobile page with the steps given in your documentation, but i dont get that page when i load the page on my mobile device. I can only see that template when i am in tagDiv editor. Also where can i edit social icons in the mobile menu.
Best regards.
Hello,
Need some help, there is something that I’m probably missing.
How can I appear my header ads (747×135) in mobile view?
Settings
You can see the 747×135 ads
The 747×135 ads doesn’t appear
Thank you!
i have set up mobile templates and they worked fine till a theme update. No i can see and edit them but the browser seems to not understand that there is a mobile template or there is inactive somehow.
kidiesnews.gr
https://prnt.sc/KcWwqiS5JyW0
https://prnt.sc/pXL6L2funWT0
Is there a choice where these mobile templates can be activated. It seems that the theme ignores these and takes the settings from the responsive layout on main desktop template
https://prnt.sc/DIGjVED55yng
Ty in advance
aah I see, the epoll-wp-voting is the culprit. I’ve disabled it and now search is working on the mobile. Is there any plugin you can recommend for voting system on the website? Thank you.
Hello, can you help me with my issue, I can’t see my banner ad on the mobile site… It’s working fine on the desktop but not on the mobile… Would really appreciate the help, thanks..!!
Hello Issam,
This is most common with cache plugins. If the cache plugin does not support mobile devices, the mobile theme version can be used instead.
Instead, use the recommended WP Super Cache plugin and enable these settings (particularly mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/
So, if you want to use mobile pages, then you do not need to have the mobile theme plugin activated, please check again the video https://www.youtube.com/watch?v=SpGkOnJeNZY, now you have the mobile theme plugin activated.
Thank you!
Hello,
This problem is caused by the cache plugin. If the cache plugin does not have mobile support then the mobile theme version can be delivered instead.
The solution would be to use the recommended WP Super Cache plugin instead and activate these settings (especially the mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, please make sure you have enabled the mobile cache if the plugin has this option
Thank you!
