- NewsmagRequirements for Newsmag
- NewsmagBlock settings tutorial
Hi,
Please make sure that all theme requirements were set as in our guide https://forum.tagdiv.com/requirements-for-newspaper/ you can try to double the wp memory limit, and please make sure you do not have a plugin conflict.
Here is an article about how to fix this problem:
There has been a critical error on your website.
Also, please check the permalinks and re-save them -> https://i.imgur.com/MQPtVzl.png
Hope it will help you!
Thank you!
Hi totojisic100k,
Usually, when the text with title (WP Editor) is not working it can be from a plugin conflict, if you have modSecurity on, or if you use cloudflare and you have rocket loader enable. Please check all those, also make sure that the theme requirements are set like in our guide https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ make sure that this code is set -> https://i.imgur.com/fk7T06v.png
Let me now the results!
Hello,
Do you have other plugins installed besides the ones included in the theme package?
Are the requirements set as in our guide? Do you have the last theme version (v11)?
Please do a test using the theme plugins and other plugins that are tested with it, clear all cache and see if time changes occur when saving.
Normally the time to save changes is short and changes are seen almost instantly.
Thank you!
Hello Kenny,
Please check what version of PHP you have, we recommend version 7.3
Please make sure that the theme install was done correctly
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
Also, please make sure you have added the limit also in your wp-config.php file, in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) – https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all lower requirements, and follow all steps; make sure that the theme is activated.
Also, if you have other plugins activate, please disable them and see if the problem persists.
Also, please check the console when you try to install the tagDiv plugin and see if appear an error.
Please take a look here: https://kinsta.com/knowledgebase/there-has-been-a-critical-error-on-your-website/ ;
Thank you!
Hello,
Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) if you’ll set it to 256M (also, try to double the wp memory limit), and is still not working, please check the rest of the settings from our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ and please increase all requirements that are lower, and follow all steps. Also please make sure that you use an SSL to have HTTPS.
If you sent an email, then we will take a look and reply to you as soon as possible.
Thank you!
No sorry, Everything is OK in terms of requirements but the problem is still there
Hi! Thanks.
I read the requirements and everything is OK :/
Hello!
It seems that the problem is because of some conflicts with Cloudways and blocks the WP Editor to load. Please check the settings and also our requirements: https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
Hello!
Sometimes we fix a lot of errors in the newest update, that’s why I want to be sure it’s not an old issue.
Please take a look here: https://kinsta.com/knowledgebase/there-has-been-a-critical-error-on-your-website/ ; make sure that all theme requirements were set as in our guide: https://forum.tagdiv.com/requirements-for-newspaper/ and you do not have a plugin conflict.
If those are not helping at all, please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Thank you!
Hello!
I just tried to help you. I’m sure about what I said because our ” development environment ” knows when we do some modifications in order to help you get rid of errors.
Also, our theme has some requirements, some specific required settings, tested plugins(it is not working with all plugins). But, it is ok if our messages are canned, then you are not obliged to do what we recommend.
Thank you so much for your kind words!
Hi!
I’m not sure what you mean about the screenshot, that is a public upload – I can view it on any computer without credentials. It just shows the Theme Panel drop-down menus not opening.
All of the requirements are met.
Disabling ALL plugins did not help.
We have a nearly identical WordPress & plugins setup on several other sites which are not experiencing this issue.
Is there any other information I could get for you?
Hello,
Please make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If you think you can’t handle it, you can ask your host if he can help you.
Thank you!
Hello,
Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) if you’ll set it to 256M, and is still not working, please check the rest of the settings from our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ and please increase all requirements that are lower, and follow all steps. Also please make sure that you use an SSL to have https.
Also if the theme is not activated you’ll get the same message, make sure that you have the theme activate as in our guide from here -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
Let us know about your results!
Thank you!
Hello,
I saw in the video you have an admin-ajax error when you try to upload the image in post (isn’t a page) usually, this issue is related to a firewall or security module which blocks the admin-ajax.php request.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all lower requirements, and follow all steps.
Also, as I said above, please do a test using only tagDiv plugins clear all cache (also from your browser) and try again.
Thank you!
Hello,
For the problem related by tagDiv Composer, I answered you on this topic => https://forum.tagdiv.com/topic/composer-wont-load/
Also, for the issue about “to edit the column text or text with title”, please make sure all theme requirements are set as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ in special please make sure this code is set in .htaccess => https://www.screencast.com/t/YMLZf32uQ clear all cache.
Thank you!
Hello,
Please make you have tagDiv plugins activate (tagDiv Composer, tagDiv Cloud Library).
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Thank you!
Hello,
In most cases, this problem occurs because you have the latest version of WordPress with an older version of the theme.
Please check if you use the last version of WordPress 5.7.2 with the last theme version Newspaper 11 (if you have a theme version older, than NewsPaper 10.4 and you have the latest WP version 5.7.2, tagDiv Composer not work) and check to see if the problem persists.
If you need to make an update, before please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also, if the problem persists please check if you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache (also from your browser) and try again.
Let me know the results!
Thank you!
Hello!
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hi enginzey, please make sure that you are using the latest versions of theme (Newspaper v11) and WordPress (v5.7.2), if you have theme and the problem persist, then please make a test only with tagDiv plugin enabled. Most of the time this can be a plugin conflict. Also make sure that ALL theme requirements are set at like in our guide https://forum.tagdiv.com/requirements-for-newspaper/
Let me know the results!
Hello!
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello!
Please make sure that your theme(version 11), plugins, Standard Pack plugin is updated and active, all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
Thank you!
Hello!
Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
Hi, I’m currently using another theme, I wanted to go back to Newspaper, but I can’t.
when installing the new theme (NewsPaper 11), I get the following message:
Fatal error: Uncaught TypeError: ftp_fget(): Argument #1 ($ftp) must be of type resource, null given in /var/www/html/wp-admin/includes/class-wp-filesystem-ftpext.php:146 Stack trace: #0 /var/www/html/wp-admin/includes/class-wp-filesystem-ftpext.php(146): ftp_fget() #1 /var/www/html/wp-content/themes/Newspaper/includes/wp-booster/wp-admin/tagdiv-view-theme-plugins.php(116): WP_Filesystem_FTPext->get_contents() #2 /var/www/html/wp-content/themes/Newspaper/includes/wp-booster/tagdiv-wp-booster-functions.php(383): require_once(‘…’) #3 /var/www/html/wp-includes/class-wp-hook.php(292): {closure}() #4 /var/www/html/wp-includes/class-wp-hook.php(316): WP_Hook->apply_filters() #5 /var/www/html/wp-includes/plugin.php(484): WP_Hook->do_action() #6 /var/www/html/wp-admin/admin.php(259): do_action() #7 {main} thrown in /var/www/html/wp-admin/includes/class-wp-filesystem-ftpext.php on line 146
There is a critical error on your website. Check your email for instructions.
without wordpress debug enabled, I just get the message:
There is a critical error on your website. Check your email for instructions.
This message appears when td-composer plugin and WordPress debug are activated, removing the plugin the message disappears.
I’m already on the latest version of WordPress, I’ve reinstalled WordPress, I’ve disabled all plugins, leaving only the theme and only the td-composer plugin and the problem still happens.
Theme requirements are being met, but even so, it’s not working.
Could you tell me what I need to do to fix this problem?
Hello,
Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) if you’ll set it to 256M, and is still not working, please check the rest of the settings from our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ and please increase all requirements that are lower, and follow all steps. Also please make sure that you use an SSL to have https.
Also if the theme is not activated you’ll get the same message, make sure that you have the theme activate as in our guide from here -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
Let us know about your results!
Thank you!
Hello!
First of all, please make a full backup. If you will do the update or a fresh install of the theme, then all changes you made in the theme’s files will be overwritten.
We recommend using the WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/. Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Hope that helps you!
Thank you!
