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Vlad S
tagDiv Staff

Hello !

Can you provide a screenshot of your system status tab ? First step would be to make sure that everything is as in our requirements here:https://forum.tagdiv.com/requirements-for-newspaper/

Also if this does not help I would start looking for a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results !

Thank you !

Vlad S
tagDiv Staff

Hello !

The best practice would be to make sure that all the requirements are like in our guide here: https://forum.tagdiv.com/requirements-for-newspaper/

Let us know the result !

Thank you !

Calin
tagDiv Staff

Hi,

Usually allowed memory size is when the wp memory limit is to low, make sure that you have set the theme requirements as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ also because you have some many tags is possible to need at list double of wp memory limit.
If there is still a problem, please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Hope this will help you!
Let me know the results!

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Can you provide a screenshot of your system status tab ? First step would be to make sure that everything is as in our requirements here:https://forum.tagdiv.com/requirements-for-newspaper/

Also if this does not help I would start looking for a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a screenshot of your system status and make sure that it is fully set as you can see in our guide here: https://forum.tagdiv.com/requirements-for-newspaper/ Please note that this is a MUST for the Newspaper Theme to run.

Also if this does not help I would start looking for a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Calin
tagDiv Staff

Hi teknobilimadami,
We get your emails and our team from email will try to find the problem and fix it, most probably this will be today or tomorrow, unfortunately sometimes the problem is complicate and it can not be solved very fast and is take one-two days.
1. We have a guide for the steps that you can try when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
2. Also I see that your sitemap is look now like this -> https://i.imgur.com/ByyJ4Se.png
3. This problem “Notice: Undefined index: expires_in_ts in /home/teknobi6/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_instagram_access_tk.php on line 37” can appear if some files were not updated correctly when the theme was updating. To be sure that this is not the problem, please reinstall the theme, this time please using manual update as in our guide -> https://tagdiv.com/update-newspaper-theme/ also make sure that the theme requirements are all set as in our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/
4. As I can see now the mobile and desktop version display nice the links from footer -> -> https://i.imgur.com/NJQlHNb.png also on post for mobile theme plugin -> https://i.imgur.com/cNOiir4.png
Hope that some of my above advice can help you!
Thank you!

Kozzi
tagDiv Member

And yes we meet all the system requirements.

Calin
tagDiv Staff

Hi,
So you have the last theme version, Newspaper v10.3.7, all the theme requirements are set as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ and you made a test only with tagDiv plugins enable and the problem with text editor is still persists, then please make a full backup to your website and send us an email at contact@tagdiv.com and provide admin login and cPanel. We will take a look. Include a link to this topic in the email.
Thank you!

Calin
tagDiv Staff

Hi tgrassey,
The problem with tagDiv Composer was solved, all you need to do is to make a theme update to Newspaper v10.3.7, but before this please make a full backup -> https://tagdiv.com/update-newspaper-theme/
Also for the problem with 500 errors,are internal server errors – https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
https://wordpress.stackexchange.com/questions/312292/how-to-stop-a-500-error-on-the-wordpress-theme-folder
https://wordpress.org/support/topic/google-search-console-reporting-a-500-error-on-my-theme-folder/
-> https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also make sure that all theme settings are as in our guide ->
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Let me know the results!
Thank you!

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Calin
tagDiv Staff

Hi,
Just make sure that you installed the theme like in our guide -> https://forum.tagdiv.com/newsmag-install-via-wordpress/ then make sure that the theme requirements are as in our guide -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ then activate the theme -> https://forum.tagdiv.com/newsmag-how-to-activate-the-theme/
Let me know the results!
Thank you!

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

This seems to be a server error which is not Newspaper Theme related. Please make sure that your hosting plan is capable of running Newspaper Theme and more. You can see our requirements here:https://forum.tagdiv.com/requirements-for-newspaper/

Thank you !

Calin
tagDiv Staff

Hi,
Usually this can be fix using the indications from these articles:
-> https://www.webfulcreations.com/there-has-been-a-critical-error-on-your-website/
-> https://www.wpfixit.com/wordpress-error-there-has-been-a-critical-error-on-your-website/

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
and please increase all requirements that are lower if those are already with the values from our guide, please double them, and follow all steps.

Let me know the results!

Calin
tagDiv Staff

Hi alexmmm, usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, and is still not working, please check the rest of settings from our guide -> https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also make sure that you have the theme activate as in our guide from here -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
Let me know the results!

Calin
tagDiv Staff

Hi thevegan, first you need to set the theme requirements as in our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/
The problem with logo was solved after I installed a ssl plugin and -> https://i.imgur.com/vbjVug7.jpg
Now the complicate problem, when you try to edit with tagDiv Composer you get and error, this can be from some settings that you have on your host, we need to make some more investigations to see what is bloking the theme builder, for this please send us an email at contact@tagdiv.com and provide admin login and cPanel. We will take a look. Include a link to this topic in the email.
Thank for your understanding!

Calin
tagDiv Staff

Hi,
I do not know to be some incompatibilities/issues between this host and our theme, just make sure that the theme requirements are as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ if the problem persists, please double the values from guide, also make sure that you have at list 2Gb cpu and 2Gb ram for you on host.
Thank you!

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

admin42
tagDiv Member

Plugins

Tagdiv composer still doesn’t work.

My hosting partner 1984.is has met all requirements.

Tagdiv composer still doesn’t work.

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

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