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Hello,
My website is experiencing a strange bug where the search template of the mobile theme is appearing on the front page of the desktop theme.
You can check it out by yourselves by going to my website (and maybe refresing a little bit).
What can I do?
Hi,
The different size of feture image appear when the thumbs are not generate correctly, please check our documentation for thumbnails – Fix strange looking images on blocks -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Thank you for your understanding!
Hi,
It seems like you have a second footer showing up after the standard footer and content. This is strange. It could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Let us know how it goes.
Thank you!
Hi Support Team,
Greetings!!
I have been using my newly installed website http://thekhabardar.com based on newspaper theme. Facebook, WhatsApp, Twitter and all other social media shares where accurately showing permalink and thumbnainl of featured image in the post. But, issues started since I installed Yoast SEO Plugin. I am not able to paste link on Facebook. Thumbnail of post’s featured image is also not showing in FB Post. And also, Facebook debugger is showing that the requested URL is blocked. All these started after installing Yoast SEO plugin. I want my website to start working like earlier because if has affected my website very badly. I installed Yoast SEO because it was tested and suggested by TagDiv.
Kindly help me urgently.
Hi,
Ensure that you have correctly installed and set up the AMP according to our documentation from here -> https://tagdiv.com/amp-newspaper-theme/, clear all the caches, purge CDN files and check the results. If the problem persists, you need to check your additional customizations and your Analitycs section from the Theme panel and if you have some strange codes, you need to remove them and check the results. We had cases of gen in the past because of custom codes in the Analytics section.
Hope this helps and let us know how it goes!
Thank you!
Hi,
Each block have a thumb size ->https://forum.tagdiv.com/theme-thumbs/
Thumbnails – Fix strange looking images on blocks -.https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
If this is not what you mean, please provide some more details.
Thank you!
Hi mclanfranconi,
Unfortunately, it seems to be a strange issue regarding your Google AdSense. We have made some tests on my website and the Google Adsense code seems to rule as expected, without any problems. Notice that our theme only take your Ad Code and display it on the frontend and it is not changed by the theme, sorry! Please check the code below and place it in Theme panel -> Cusotm CSS Area and check the results. As a quick solution ->
@media(max-width:767px){.adsbygoogle{
margin-left:-20px!important;
}
}
The result is here -> https://www.screencast.com/t/KDduY2pxdPCz
Thank you!
Hi,
I checked your website and this is looking normal -> https://www.screencast.com/t/3tfbvQhSM
Also you can try to regenerate the Thumbnails – Fix strange looking images on blocks -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Thank you!
my question may seem strange but I haven’t been able to understand for days why a white space remains just below the head. Raguu.it my site
The message appeared when using the tagDiv frontend editor. No message in the backend. The page is imported from the CityNews demo.
How is a new user supposed to understand that this is a message he can ignore? It’s the absolute first thing that happens “you can’t do that?”
And how is it that you claim to build your demos with your own tools and still generate errors for the first time user.
I will use most of my time the next 6 months moving a big site over to WP. Right now I’m looking around for a new theme. It must be robust without strangeness.
I get WTF as my first reaction trying to use it. If there is something wrong with the demo just say so. Right now I don’t understand how your own tool can throw errors like this.
“In most cases you can ignore it”
Please give me a list of the cases when I shouldn’t ignore this. I need to post it for my colleagues. When the site tells you the page will break ignore it unless …
This is not how a site with 100k visits should work.
I am still puzzled when you say all demos are created with tagDiv composer. Why do I get a warning saying this page was created with something else? Seems very strange to me. And why do the page have vc-tags?
I dont demand a backend editor. I just want to know how this works.
After the last update on the theme, the plugins and the popular plugin YOAST SEO, something strange happened on my site. When Yoast is enabled, WpBakery and tagdiv composer not showing on edit post. I mean on the frontend they work, but i can edit or make a new page with either of the two, cause the tabs for selecting them are missing. Disabling either of the two (or both and then re-enable them) don’t work.
If i deactivate Yoast, everything is fine, but Yoast is essential, so that’s not an option. I suppose this is more of a Yoast problem and not a tagdiv one, but i am curious if somebody else is having the similar problem and if anybody found a workaround?
Hi,
It seems to be a strange issue. Please try to remove all of the untested plugins, clear all the caches, purge CDN files and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page.
Thank you!
Hello,
I have checked your website and I saw that your used images do not have the right size of them, as you can see here -> https://www.screencast.com/t/y80gDHtwXc You need to use another image for a better theme displaying. After you have made this change, you need to check the following useful guide from here -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Thank you!
Hi, yes it is. Strange as it’s suddenly working correctly!
Some Post in category looks strange. See the screen shot below –
https://www.screencast.com/t/Or8ImSBcZt
Hi Calin,
I tried to use the mobile theme with AMP and cleared the cache;). Now I have the following three issues.
The Google AMP site test has again shown the same six error messages as without the mobile theme. (I have now disabled the mobile theme again and enabled classic AMP)
With the mobile theme, the featured article is displayed twice.
https://drive.google.com/file/d/19LFwwPd3aZF1igaOuT0JldGe1u4By4-z/view?usp=sharing
and on tablets the mobile page looks strange because everything seems so stretched.
https://drive.google.com/file/d/1Y8_CqMaI1UFJ19q4Cutsb7fMlm3TA9dj/view?usp=sharing
Thank you!
arit
I have followed all the settings multiple times and I am still having the amp-web-push validation issues when checking my post links via the https://search.google.com/test/amp
I have now set the website to only show amp for posts so you will need to check on those.
Also My menu on amp pages is different. The text is showing as green which is strange. Is this maybe a conflict with ampforwp which I previously had installed?
Thanks
Strange, the like button doesn’t have any overflow right now…
Hi Simion,
it’s very strange,
If I desactived the plugin it’s ok, but if I putt to off :
enable
show on page
show on posts
show on pages
I always have the stars.
Hi,
In order to set latest post on homepage you can set the page templates to Page Builder + Latest Articles + Pagination -> https://forum.tagdiv.com/page-templates-2/ or you can use tagDiv Composer with tagDiv Cloud Library and set a post loop in page -> https://www.screencast.com/t/azCGYslFi
Thumbnails – Fix strange looking images on blocks -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Let me know if you have more questions!
Thank you!
Hi,
The thumbs from your search have 250x250px -> https://www.screencast.com/t/JssLDrKMmxy when the should have 150x150px -> https://www.screencast.com/t/7mytVIEUEQqp
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Please try the regenerate thumbs -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Thank you!
Hi guys!
Is there any possibility of existing some bug using the theme with yoast because of some of the latest updates?
I ask because I have run my website in web.dev (offical google tool).
A few months ago, I score 100 in SEO but now I score only 64.
Here are the error messages from web.dev:
1. Does not have a <meta name="viewport"> tag with width or initial-scale
2. Document does not have a meta description
3. Document doesn’t use legible font sizes
4. Tap targets are not sized appropriately
I also run the newspaper and newsmag demos in web.dev and the results are the following:
1. Document does not have a meta description
2. Tap targets are not sized appropriately
All of this is very strange because I remember that a few months ago, your demos also scored 100. Now they score 90.
So… can it be a bug with yoast? Can it be a bug in the theme? Or maybe google just changed the rules?
Thank You!
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Please try the regenerate thumbs -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Thank you!
Thank you for hint. Will try that.
I noticed very strange pattern. 503 happens only to logged-in users. When I am logged in and I face 503 problem, I refresh my page in another browser, where I am not logged in, and this mystically solves the 503 issue on logged window. For 3-5 minutes though.
Then same again. I have to manipulate with two browsers to add the news to my site 🙂
Any explanation?
