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newbietamvan
Participant
#0

Hello, sir

I want to ask, why the favicon on my web does not appear when it was me setting at theme panel. Is it because I use SSL yes sir?

But strangely favicon appears only in wp-admin sir, does not appear on the homepage, articles, pages, etc.

I’ve also tried some of the favicon plugin at wordpress.org but just the same failed, sir? Please help.

Thanks

Screenshot: https://ibb.co/dsAhAa
Link: https://newbietamvan.com/

Catalin
tagDiv Staff

Hello Amanda_AFS,

Usually, this kind of error appears when using CDN or loading fonts from a different source. Please try to use this solution and take a look at this: http://screencast.com/t/AMjW530CSH6 and this: http://screencast.com/t/dLjEUGGwQUZ
The solution to this issue is simple. You will need to add some code to your .htaccess file like this post suggests: https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/

Hope this helps and let us know how it goes!

Thank you for the message!

Pennywise83
Participant
#0

Hi,
I’m running Newspaper theme on a new website (http://www.switchitalia.it) and I have a strange problem:
when a user register, the activation link that receive by mail is invalid.

This problem happens when someone registers from the signup/login modal. If i check on the DB, the table wp_users have the new user with an activation key, but there is no way to activate it.

If I try to register through wp-login.php the registration process is different: the user insert Username, email and password, and the account is immediately activated. I see that this process uses wp_signups table (which I think is part of buddypress).

I think that the problem is Buddypress related: if I disable the plugin the activation process is valid.

Anyone know how I can solve this problem?

EliptiK
Participant
#0

Hello! 🙂

I updated my website with the latest version of Newspaper and the same for the plugins. But now there is a strange things with thumbnails, they are too small, but only when I use 2 columns on the Visual Composer.

I tried to re-generate these, de-activate/re-activate plugins… Nothing works.

See at the bottom of the home.
And when I use the same block but on 2/3 – 1/3 grid : here.

Here is the website : We Need Cafeine

Any idea?
Thank you!

Sowon
Participant
#0

Hi,
I installed this theme today but the thumbnails on the main page is not showing. (Its colored gray with memo pad icon).

I tried regenerating the thumbnails (https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/) but still not showing. Please give me a guide.

Thanks

Simion C.
tagDiv Staff

Hi,

If you are having problems with the thumbnails on blocks, try deactivating all the plugins except Visual composer, and use this guide to regenerate your thumbnails – https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/ Then clear your cache and purge cdn files if you use it.

Thanks

Bintmusic
tagDiv Member

Hi Catalin

nevertheless it remains that the results on google speed are very strange.

in addition to the problem that I told you, on the individual articles now there is also the warning
Prioritize visible content.

if you click on “displays original screenshot” in google speed result under Prioritize visible content, it seems doesnt like the menu display with logo…

how to solve?

Bogdan B.
tagDiv Staff

Hello,

Please make sure you upload images that are larger than the container you want them to show up in.
And then use this guide: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Thank you!

Angela
Participant
#0

Good day.

We have updated the Newsmag theme files on our staging site before going live. We have noticed that the padding / spacing in the body is off now, as well as the navigation is behaving strangely.

We have updated here on our staging site. You can see the nav issues at the top as well as the padding issues in the body: http://staging.adworld.ie/
username:adwrld
passw:adwrld

Current live site to use for comparison. This is still running old theme files: http://www.adworld.ie/

Please let us know if anything has changed to bring about these issues?

Kind regards;

Catalin
tagDiv Staff

Hello nano,

Unfortunately, until now, we have not faced with this type of problem, sorry! Please ensure that you are using the latest version of the theme and also, the most recent version of required plugins which come bundled with the theme. Notice that we do not have any bad reports in this regard, sorry! It is strange what you mean… Try to clear all your caches, purge CDN files if you are using the CDN system and check the results. Also, if the problem is still there, please try to provide more details about this regard, also, provide some useful screenshots so we can identify it and also, so we can replicate this issue if it exists.

Thanks for the message!

Catalin
tagDiv Staff

Hello,

It is strange, sorry! If you think that our forum is not safe for you, please notice that you can send us an email at contact@tagdiv.com to the future, because our email is private.

Thanks for the message!

Bintmusic
Participant
#0

Hi

I have a strange problem. Since I passed the site to https page speed shows
me these two errors on the individual articles and in the categories.

Remove the JavaScript code that blocks the view:
https://ajax.googleapis.com/ajax/libs/jquery/1.11.1/jquery.min.js
https://www.site.com/…/themes/Newspaper/js/tagdiv_theme.min.js

Before these problems were not there and the score was clearly higher

Nothing has been changed in the configuration and SpeedBooster seems to still work
and both scripts are in the footer…

How to solve?

Thanks

Simion C.
tagDiv Staff

Hi,

You can try the regenerate thumbnails plugin like in this tutorial, and see if it fixes your issue – https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/ As for the image gradient you can change the style on the big grids in their settings – https://www.screencast.com/t/JOVQJKSEc If you still have issues regarding the thumbs, try deactivating all your plugins except Visual composer, clear your cache and see if the problem is still there and if not, activate them one at a time to identify the one that could be causing this. Also please provide a link to your website so we can take a look if none of these suggestions work.

Thanks

Simion C.
tagDiv Staff

Hi,

It seems there is a thumbnail problem on most of your blocks. If you are using a child theme try switching to the main theme to rule that out, if you have any custom code added in theme panel or the theme files please check that also. Then try regenerating your thumbnails using this tutorial here – https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/ After regenerating clear your cache (very important) and purge cdn files if you use it.

Thanks

tom2020
Participant
#0

We have recently switched to Newspaper 7 from Sahifa and updated our website for the new look. We have worked over the last 48hrs to address any little hiccups, and everything is looking good.

The only problem I have is when a user loads our website up, it seems to glitches, draws a green block across the screen that slides to the right and the page loads up correctly.

Gone through all the plugins and cleared the cache on browser and server and still the same problems.

Anyone know what’s caused this?

http://www.arbweekly.com is the website

Bogdan B.
tagDiv Staff

Hello,

This is because of a cdn server as fonts no longer get loaded from the same source. Here is a helpful link:
https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/

Thank you!

Catalin
tagDiv Staff

Hello amurtes,

1)Please disable your untested plugins because it is possible to have some conflicts in your theme. Disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins which come bundled with the theme packet and rule out any conflicting plugins.
2)This is strange what you mean. So, please notice that we do not have any bad reports in this regard, sorry! Our mobile theme does not go to download another file instead of the mobile plugin, sorry! I suspect this issue comes from your untested plugins. Disable all of them, clear all your caches and check the results.
3)Your image is not loaded as expected, sorry! Please try to load it again in your Media Files, clear the caches and check the results. This error appears because the theme does not know the source of your image and that’s why you get this issue.
4)Please notice that the speed of your website depends on how well your site is optimized. Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services is not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit to our requirements.
Please keep in mind that at the moment, we cannot provide optimization services because this task involve time-consuming and we do not afford to do this, sorry! We only can provide support for basic theme settings.
If you are not aware of these steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!
5)Unfortunately, there is no option for this but only these will be edited from the post editor.

Thanks for your understanding!

tramb
Participant
#0

While using the well-known DBmanager plugin ( https://fr.wordpress.org/plugins/wp-dbmanager/ ) with Newspaper installed recently i had today a big problem. After simply using the optimize function, all posts and pages disappeared in my website (including in the admin interface). The menus too. I think nothing was “deleted” by the optimization (the size of the tables seemed the same, a bit lighter as they were cleaned), just WordPress was not finding / displaying them anymore. The admin interface of WordPress was still working normally.

Anyways, I had to use a backup to get everything back to normal.

With the previous theme i was using this plugin was working perfectly.

So, is there some incompatibility with this plugin ? Anybody else used it before with Newspaper ? I’m not sure exactly what happened, maybe this strange problem is not related to Newspaper.

What other database managing plugin could you recommend me (to avoid having to use PHPmyadmin) ?

Bintmusic
Participant
#0

Hi

I’m strangely fighting to reduce the height of the style 7 header to 80px…

I want to reduce the height only on desktop … on tablets are fine.

What is the change to do the css?

Thanks

Catalin
tagDiv Staff

Hello lastnote,

The problem seems to be generated by CDN. You can find a solution here: https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/ Also, if the problem will not be solved with this advice, please try to find other online solutions in this regard because the origin of this issue can be more complex and depends on a lot of things and it is not theme related. Also, try to clear the server cache and if you do not have any access to remove this, you should contact your hosting provider and require them to do this and check the results.

Thanks for your understanding!

mdgstudio
Participant
#0

hi there,
a strange thing happened with Res ADS … so i made a banner then i homepage i can see it … but if i choose an article to read … so i go in a single page … i can’t see the graphic only the link if i put my mouse over the white space …

any suggestions?

here the site: http://smart-notizie.it … the banner is the second one after currency widget …
then try to read an article …

thanks

meinPeKaWe
tagDiv Member

The strange thing is – when I’m logged in , the ÄÖÜ is shown correctly – logged out as a normal visitor there is the problem.

KoreniZivota
Participant
#0

Hello,
I found some strange code (script) which is below the footer. Can you help me remove this code? The undesirable code is some link to picture from this page http://cfs.uzone.id/2fn7a2/log.html. I don’t know how it infects my web.
The web page is http://korenizivota.cz

Thank for your help in advance.

Filip

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