Search Results for 'system status'

Hello dlkobza,

Ensure that your system status is correctly increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ and also, if your PHP memory is too low, you should increase it. Also, make sure that you are using the latest theme version.

Thanks for the message!

Hello Freshvine,

I suggest you make a new clean install from scratch via FTP way because this is the surest theme method. Check your system status to be increased according to our documentation and if you are using some untested plugins, try to disable all of these because could appear some conflicts which damage your website.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello sdmx,

I suggest you make a new clean install from scratch via FTP way because this is the surest theme method. Check your system status to be increased according to our documentation and if you are using some untested plugins, try to disable all of these because could appear some conflicts which damage your website.

Hope this helps!

Thanks for the message!

Hi,

That would be an internal server error. Please try to deactivate all plugins except theme plugins and clear all caching installed. Then check if the mobile theme is working properly. If the error is still present then it could be server related, see this guide
– http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
Also check the theme system status and ask the hosting provider to make modifications if needed to the parameters
– https://forum.tagdiv.com/system-status-parameters-guide/

Thanks

Hello su,

Ensure that you are using the latest theme version installed via FTP way because this is the surest method in this case and then, check your system status parameters to be increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hi,

If you are referring to Visual composer, the latest theme package includes version 5.4.5 of the plugin.
Regarding the tagDiv composer issue, if the theme system status is set according to the guide you could try this suggestion. Deactivate all other plugins except theme plugins. Then check on a new page if the composer works properly. Let us know the results.

Thanks

Hi,

Also check the theme system status parameter values
– https://forum.tagdiv.com/system-status-parameters-guide/
Insufficient resources can also cause issues in some cases.

Thanks

Hi,

Please check the theme system status parameters
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to make modifications if needed, then test if the composer works properly. Insufficient resources can cause such issues. Let us know if there still is a problem.

Thanks

Hi,

After inspecting the website for a while, I can say that there is no problem with the images at the moment. There are no errors present as well. If this happens periodically, it could be related to the number of viewers at a current moment. Maybe the current hosting plan is not capable of handling many requests
– https://forum.tagdiv.com/requirements-for-newspaper/
– https://forum.tagdiv.com/system-status-parameters-guide/
– http://www.wpbeginner.com/wordpress-hosting/
You could also check if there are error logs generated on the server if available.

Thanks

Hi,

You can safely activate the theme on the sub-domain, there will be no issue with that. As long as the theme is used on a single website, there is no problem according to Envato license terms.
So you can activate the theme on the sub-domain and create the website. Then make it live or switch domains. There is also a theme activation reset in the system status panel.

Thanks

Hi,

Check the theme system status, if the parameters are set according to the guide
– https://forum.tagdiv.com/system-status-parameters-guide/
Try as well to deactivate and delete the composer and install it again.

Thanks

Hwllo dibyajyoti1994,

First of all, make sure that you are using the latest theme version from Theme Forest installed via FTP way because this is the surest method in this case. Also, ensure that your system status is correctly increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/

Thanks for the message!

Hi,

Now this is unusual, so by activating the mobile theme plugin the post sidebar gets reset.
Please check the theme system status and see if the parameters are according to this guide
– https://forum.tagdiv.com/system-status-parameters-guide/
We can take a look at the issue, send us an email at contact@tagdiv.com and provide admin login information. Also paste a link to this topic in the mail.

Thanks

Hello,

This problem might happen due to your untested plugins. Try to disable all of these, clear all the caches and check the results. It seems to be a js error, caused by these case. If the problem is still there, try to make a new clean install from scratch to another sub-domain via FTP way and check the results. Also, make sure that your system status is right increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/

Thanks for the message!

Hi,

This will not be a problem. The Envato license terms specifies that the theme can be used on a final end product (website)
– https://themeforest.net/licenses/terms/regular
Install the theme on the old domain and activate it. When it is ready make it live or switch domains. There is a theme reset option for the activation, in the system status
– https://www.screencast.com/t/btzc7l24

Thanks

Hello justingrau,

Make sure that your system status is according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ All the blocks and modules have to be editable from page builder (TD Composer). Try to edit the page via TD Composer according to the above documentation and check the results. Should work as expected.

Thanks for the message!

Hello kfx,

Check your system status to be increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Most likely, you PHP memory has exhausted and that’s why you cannot save anything.

Thanks.

Hi,

That should not happen regardless of theme version. It could be caused by insufficient resources, please check the theme system status
– https://forum.tagdiv.com/system-status-parameters-guide/
You could ask your hosting provider to make the modifications according to the guide if necessary. Then check if the theme panel works properly.
In some cases the admin-ajax process is blocked by the server or by a security plugin or configuration, that could be a possible cause as well, this is a similar topic
– https://forum.tagdiv.com/topic/cant-save-theme-options-2/

Thanks

Hi,

Alex1908 Please check the theme system status section
– https://forum.tagdiv.com/system-status-parameters-guide/
Insufficient resources can also cause such issues. Ask your hosting provider to make modifications if needed, according to the guide.

Thanks

Hi,

Yes, after further investigations there was an issue with the mobile theme and child theme functionality in version 8.5. However these issues were quickly fixed in theme version 8.5.1.
Please reinstall the theme using the latest version, by FTP is usually the most recommended method to update
– https://forum.tagdiv.com/how-to-update-the-theme-2/
Then make sure that the tagDiv composer and multi-purpose plugins are active.
Also check the theme system status section section, ask your hosting provider to make modifications if needed
– https://forum.tagdiv.com/system-status-parameters-guide/
Everything should work properly. Let us know if you still have problems.

Thanks

Hello Yannis,

It’s recommended to make a full backup to your database before each theme’s update to avoid losing your data. Check your system status to be increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ For transition between Visual Composer and tagDivcomposer, please check here -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/

Thanks for the message!

Hello hoo,

1)This plugin has not been designed to be used to create post pages, but only pages, sorry!
2)Make sure that your system status has been right increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Clear all the caches and check the results.

Thanks.