Search Results for 'system status'

Hi,

Please check the theme system status parameters, this could be caused by insufficient resources
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to make changes according to the guide if necessary. Then check if the theme panel works properly.

Thanks

Hi,

It seems the website is broken at the moment, there are some errors present
– https://www.screencast.com/t/GGlnlIv9ZW
– https://www.screencast.com/t/WNF1Tu0ToMn
I would suggest to contact the hosting provider in this case, ask them to take a look at the issue. This might be server related. Take a look at the theme system status and theme requirements as well
– https://forum.tagdiv.com/system-status-parameters-guide/
– https://forum.tagdiv.com/requirements-for-newspaper/

Thanks

Hello WilRC,

Make sure that you are using the latest theme version of the theme and WordPress and then, ensure that the theme has been correctly installed via FTP way because this is the surest theme method in this case. Also, if the problem is still there and if the HEX section does not appears, please make a new clean install from scratch via FTP way, clear all the caches and check the results. This option should have to be there. Check your system status parameters to be correctly increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/

Thanks for the message!

Hello Benji,

Make sure that you are using the latest theme version which is Newspaper 8.5.1 and then, checks your system status parameters to be increased according to our documentation here
-> https://forum.tagdiv.com/system-status-parameters-guide/

Thanks for your understanding!

Hello Mladen Gradev,

First of all, I will thank you for your appreciations in our theme!

1)Please keep in mind that there is talking about the developers and web designers decision https://www.screencast.com/t/9bKCM2eHOT
2)Rows and Columns option can be easily viewed if you will hover over the column area. IT seems to be very deductive option for rows and columns as you can see here -> https://www.screencast.com/t/6smUGWfm9v
3)First of all, make sure that your system status parameters are correctly increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ and then, if the problem is still there, please try to make a new clean install from scratch via FTP way because this is the surest theme method in this case, clear all the caches and check the results.
4)Try to follow this topic here -> https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/ because maybe could be useful for you. Also, clear all the caches, purge all CDN files if you are using a Cloudflare system and check the results.
5)This type of layout is not available at the moment for this theme, sorry! If you will check our Newspaper theme, there you will found this layout for multipurpose elements.
Notice that your topic is not correctly viewed because it seems that you have to use a lot of words without space between them and there will appear the general problem with word-break. You can read here some hints -> https://kenneth.io/blog/2012/03/04/word-wrapping-hypernation-using-css/

Thanks for your understanding!

Hi,

That is unusual, I have not seen this before. The regeneration plugin should work properly
– https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Take note of the requirement for the server mentioned in the guide. Check the theme system status as well
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to make modifications if necessary.
Then deactivate all other plugins except theme plugins and repeat the regeneration process.

Thanks

Hello,

The http error usually occurs when not having enough memory allocated to your WP config file or php.ini. Please use this guide: https://forum.tagdiv.com/system-status-parameters-guide/

Thanks.
Bogdan B

Hi,

It seems there are problems indeed, the composer looks broken. Please check the theme system status parameters
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask you hosting to make modifications if needed. Try in a different browser as a test to see if the same broken layout is displayed.
Ultimately please send us an email at contact@tagdiv.com and provide admin login information, we will investigate.
Also paste a link to this topic in the email.

Thanks

Hi,

There will be no problem in this case. You can install and activate the theme on a development (staging) environment, then make the website live or what is required. The theme has a activation reset option in the theme system status section as well.
According to Envato license specifications, as long as the theme is used on a single end product there is no problem.

Thanks

Hi,

There seem to be problems even displaying the website properly in some cases, it appears broken for me. I would suggest to deactivate any optimization plugins you might have, if you use CDN configure it like this
– https://forum.tagdiv.com/cloudflare-cdn/
Check the theme system status and make modifications according to this guide
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to make the changes if needed. Then check if the issue is still present.

Thanks

Hi,

Please try as as a first step to deactivate all plugins except theme plugins, then check if the composer works properly.
Additionally check the theme system status, ask the hosting provider to make changes according to this guide if necesarry
– https://forum.tagdiv.com/system-status-parameters-guide/
Seems there is a 404 on a theme file, ultimately you could try a theme re-install by FTP if possible
– https://forum.tagdiv.com/install-via-ftp/
Let us know if there still is a problem.

Thanks

Hello The Irish Place,

Please notice that each demo has the own fonts used and if you want to change it you should check the Theme panel and change the font from there. Also, if your Theme panel does not have anything, please check your system status parameters to be increased according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/

Hope this helps!

Thanks for your understanding!

Hi,

Please check the theme system status parameters, ask your hosting provider to make modifications according to this guide if necessary
– https://forum.tagdiv.com/system-status-parameters-guide/
Insufficient resources can cause the issues you are describing. After making the changes check if the theme panel works properly. Let us know if there still is a problem.

Thanks

Hi,

From little information I found online regarding this issue, a possible fix could be to make sure the server and WordPress parameters are set according to this guide
– https://forum.tagdiv.com/system-status-parameters-guide/
I believe the admin is not limited in making changes to the menus, there are limitations in other matters.

Thanks

Hello AniaOkuKo,

Make sure that you are using the latest theme version installed via FTP way because this is the surest method in this case. Check your system status to be increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/

Hope this helps!

Thanks for your understanding!

Hi,

It might have been, but these parameters are essential in the functionality of the theme and theme plugins. If the theme system status is configured properly and the composer still does not work correctly, try deactivating all plugins except theme plugins as a quick test. Test the composer again.
In case it still not works, please send us an email at contact@tagdiv.com and provide admin login information, we will make further investigations.

Thanks

Hi,

This could be caused by insufficient resources. In similar cases this was the cause. Please check the theme system status and if necessary ask your hosting provider to make changes to the parameters mentioned in this guide
– https://forum.tagdiv.com/system-status-parameters-guide/
After everything is configured, check if the theme panel works properly. Let us know if there still is a problem.

Thanks

Hello marvindoeve,

Ensure that you are using the latest version of the theme installed via FTP, check the system status parameters to be increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, if you want to load some ready-made templates from Visual Composer, notice that you can import them from here -> https://www.screencast.com/t/8ya9cAuPQ

Hope this helps!

Thanks for your understanding!

Hi,

Please try to take into account the support hours mentioned in the right corner, we try our best to reply as soon as possible during these hours. Try not to reply in your own topic, this will only delay the response. We answer from oldest to newest.

Basically the theme requirements are these
– https://forum.tagdiv.com/requirements-for-newspaper/
Also these WordPress and server parameters should be as mentioned in this guide
– https://forum.tagdiv.com/system-status-parameters-guide/
Under these circumstances the theme and theme plugins should function properly. Let us know after making changes, if there still is a problem.

Thanks

Hi,

That could be caused by insufficient resource allocation. The theme has a system status section, the parameters have to be set according to this guide
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to make changes if needed. Then check if the issue is solved. Let us know if there is still a problem.

Thanks

Hi,

That is unusual. Please check the theme system status and make modifications to the parameters mentioned in this guide
– https://forum.tagdiv.com/system-status-parameters-guide/
You can ask your hosting provider to make them for you, if needed. Also check if the mbstring PHP extension is available on the server
– https://www.screencast.com/t/IGpApZmFXe
In some similar cases it’s absence caused blank dashboard pages. Additionally you could try as a test to deactivate all plugins except theme plugins, check if this has any effect. Let us know the results.

Thanks

Hi,

Check the theme system status and see if the parameters mentioned in this guide are set as required
– https://forum.tagdiv.com/system-status-parameters-guide/
You can ask your hosting provider to make the changes for you if needed. Additionally deactivate all plugins except theme plugins and see if this has any effect. Then check if the issue is still present.
If it is please send us an email at contact@tagdiv.com and provide admin login information, we will investigate further. Also paste a link to this topic in the email.

Thanks

Hi,

Please check the theme system status and make modifications to the parameters mentioned in this guide
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to make the changes for you if needed. Then check if the issue is solved.

Thanks