- NewspaperUser review system
- NewspaperHow to use the Flex Blocks cache option
- NewspaperRequirements for Newspaper
Hi,
Please check these parameters in the theme system status and see if they are set properly
– https://forum.tagdiv.com/system-status-parameters-guide/
You can ask your hosting provider to make modifications to them if it is required. Then try again to install the theme. Usually the FTP method is the most recomended
– https://forum.tagdiv.com/how-to-update-the-theme-2/
Follow the steps for this method as they are described and there should be no issue. Let us know if there still is a problem.
Thanks
Hi,
There seems to be an issue with the admin-ajax process, the server is returning a service unavailable error from what I can see
– https://www.screencast.com/t/xQQqWY6JpE
You could contact your hosting provider, maybe they can provide some information about why this is happening. Please also check the theme system status and ask the hosting to make modifications if needed, to these parameters
– https://forum.tagdiv.com/system-status-parameters-guide/
Thanks
Hello vojta,
Make sure that you have installed the latest theme version via FTP way. Check your system status parameters to be increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ and also, if you are using some untested plugins, try to disable all of these, leave just to active only the required plugins which come bundled with the theme and check the results.
Thanks for the message!
Hi,
In most cases insufficient resources are the cause for this to happen. Please check the theme system status and ask your hosting provider to make modifications if needed according to this guide
– https://forum.tagdiv.com/system-status-parameters-guide/
After everything is set properly, check if the composer works as intended, and there is no problem editing pages with it. Please let us know if there is still a problem.
Thanks
Hi,
Please check the theme requirements mentioned here
– https://forum.tagdiv.com/requirements-for-newspaper/
– https://forum.tagdiv.com/system-status-parameters-guide/
Make modifications according to the guide, ask your hosting provider for assistance if needed. Then check if the composer works as intended.
There would be no need for anything else to ensure the functionality of the theme and theme plugins. Let us know if you still have problems.
Thanks
Hello masterskg,
Please check the following topic here -> Notice that the speed booster is an optional plugin which can be activated in the same way as you install a new plugin.
The Speed Booster works only with the tested plugins. If you use other plugins, it will be automatically disabled, and I suggest to check this first in System Status. However there is a workaround to make it also work with other plugins, you can read more here – https://forum.tagdiv.com/topic/speed-booster-not-compatible-with-vaultpress/
Unfortunately, the time doesn’t allow us to provide any custom and optimization services. We provide support only for the theme related issues based on Envato support policy – https://themeforest.net/page/item_support_policy I suggest to get someone to help you if you want to optimize your site.
Thanks for your understanding!
Hello a h,
Make sure that you have correctly made your theme update via FTP way according to our documentation, check your system status to be increased. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.
Thanks for the message!
Hello a h,
Make sure that your system status parameters are correctly increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, if the problem, is still there after this, if you are using some untested plugins, try to disable all of them, leave just to active only the plugins that come bundled with the theme core files and check again the results.
Hope this helps!
Thanks for the message!
@ Simion C. I purchased Newspaper 8.5 Theme about a week ago. The multi-purpose plugin was not functioning properly from the initial install. After upgrading to 8.5.1 the multi-purpose plugin still does not function with the Child Theme active. Only when the Child Theme is disabled will the multi-purpose plugin work. I performed a fresh install of WordPress & Newspaper 8.5.1 (re-downloaded all files) with no additional plugins outside of the Newspaper 8.5.1 Theme to check for conflict, and the the multi-purpose plugin still does not function with the Child Theme active.
See these screen caps—
* Error message with both Child Theme and multi-purpose plugin in Newspaper 8.5.1 are “active”. SCREEN CAPTURE
• System Status Panel Shows all “green lights”. SCREEN CAPTURE
• Error appears only when Child Theme is “active”. Works fine when Child Theme is “inactive”. SCREEN CAPTURE
Hello shorter126,
Make sure that you have complete install the theme via FTP way because this is the surest method in this case. Make sure that your system status parameters are correctly increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/
Hope this helps!
Thanks for the message!
Hello akseleran,
Your system status is not fully increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Clear all the caches and check the results. All the parameters status should have to be green and not yellow.
Thanks for your understanding!
Hello shorter126,
Ensure that your system status parameters are increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Clear all the caches and check the results.
Hope this helps!
Thanks for the message!
Hi Catalin,
Thanks for your reply
Below is the image of the system status:
Is it one of those yellow status?
Thanks!
Andri
Hello akseleran,
Please check if your system status is increased according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ Most likely, your PHP memory has exhausted and that’s why you cannot save anything.
Thanks for your understanding!
Hi,
If you reinstalled the theme and the issue is still present, then something else is causing problems. Check the theme system status and see if the parameters displayed there are set according to this guide
– https://forum.tagdiv.com/system-status-parameters-guide/
You can ask your hosting provider to make the changes if needed. Also in some cases the admin-ajax process was denied or forbidden by the server which causes such issues in the theme panel. This is a similar topic
– https://forum.tagdiv.com/topic/cant-save-theme-options-2/
Thanks
Hi,
There will be no problem in this case. Reset the theme activation in the theme system status, then activate it on the new website.
Thanks
Hello aminudidat,
Ensure that you have installed the latest theme version via FTP way because this is the surest theme method, in this case, check your system status parameters to be increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Most likely, your PHP memory has exhausted and that’s why nothing renders. Also, if you are using some untested plugins, try to disable all of these, clear all the caches and check the results. If you are using the child theme, try to switch to the main theme and check. If the problem is still there, please let us know.
Hope this helps!
Thanks for the message!
Hello Claudia,
Make sure that your theme installing has been made via FTP way and then, check your system status parameters to be increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/
Hope this helps!
Thanks for your understanding!
I made all modifications suggested in the “System Status” section of the “Themes Panel”. I also installed a fresh install of WordPress and Newspaper 8.5 on MAMP. And still none of the buttons are available under “Elements” when I try to edit and build the page with tagDiv Composer. See screen capture here.
Also strange, Notice when the “tagDiv Multi-Purpose” plugin is active, the Admin Themes Panel color scheme converts to flat gray. The Admin Themes Panel color scheme is blue in Newspaper 8.5 (same as it was in 8.2) when the “tagDiv Multi-Purpose” plugin is disabled. I noticed in the Newspaper 8 tutorial videos, no such “gray theme” appears when the plugin is active.
Hi,
If the hosting is not an issue, you have to check what exactly is causing the slow loading speed. Analyze the website, error logs, deactivate all plugins except theme plugins and see if this has any effect.
There are guides for improving website speed that you can read
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/
Also take note of the theme requirements
– https://forum.tagdiv.com/requirements-for-newspaper/
– https://forum.tagdiv.com/system-status-parameters-guide/
Thanks
Hi,
This could be related to insufficient resources, as it is in most cases. Please check the theme system status and make modifications to the parameters mentioned in this guide if necessary
– https://forum.tagdiv.com/system-status-parameters-guide/
You can ask your hosting to make the changes for you, they might have a recommended method in this matter.
After everything is set properly there should not be any more problems. Let us know otherwise.
Thanks
Hi,
Basically these are the theme requirements
– https://forum.tagdiv.com/requirements-for-newspaper/
Also these WordPress and server parameters should be according to this guide
– https://forum.tagdiv.com/system-status-parameters-guide/
The recommended caching plugin is the WP Super Cache
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
If you would like to use the booster with different plugins, the only way is to disable the check as mentioned in the topic. Then it will always be active.
Thanks
In addition to the above, just found that I can’t access the ADs section of the Theme Panel.
System Status is above and beyond what’s needed…and I had FTP uploaded the update.
Will I need to reinstall anew?
Hi,
It could be related to pagination. I found this topic
– https://wpartisan.me/tutorials/wordpress-database-queries-speed-sql_calc_found_rows
Category pagination can be modified for each category or in general, but not disabled
– https://forum.tagdiv.com/how-category-settings-work/
The theme requirements are mentioned here for the best results
– https://forum.tagdiv.com/requirements-for-newspaper/
Also check these server and WordPress parameters seen in the theme system status
– https://forum.tagdiv.com/system-status-parameters-guide/
Thanks
Hi,
That is unusual. Maybe the theme did not install properly. Please try and reinstall then theme manually
– https://forum.tagdiv.com/install-via-ftp/
Also check the theme system status and make modifications to the parameters mentions in this guide if necessary
– https://forum.tagdiv.com/system-status-parameters-guide/
You could ask your hostingn provider to make them for you, they might have a recommended method for this. Then check if everything works as intended.
Thanks
