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ramirouk
Participant
#0

Hi, I’ve contacted my Web hosting provider and made all required adjustments according to they System status page. Can anyone give me hand on these issues please?
Thanks
URL: http://www.estoyenlondres.com

Vlad S
tagDiv Staff

Hello !

This error happens due to a lot of possible reasons. Check the useful guide from here -> https://www.hostinger.com/tutorials/fix-sorry-you-are-not-allowed-to-access-this-page-wordpress#gref
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
You can manually activate the Newspaper theme from here: https://www.screencast.com/t/EL4k48Lq

If this is still not working go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.

Let me know the results!

Simion C.
tagDiv Staff

Hi,

It may have been something temporary, please check again. In case it is still not working, please check the value of the wp-memory, it can be seen in the system status panel https://prnt.sc/ucv6pv
If needed increase that as mentioned in the guide https://tagdiv.com/newspaper-theme-requirements/ then check again. Increase all the other parameters as well if they are lower then the recommendation.

Thank you!

Vlad S
tagDiv Staff

Hello !

This error happens due to a lot of possible reasons. Check the useful guide from here -> https://www.hostinger.com/tutorials/fix-sorry-you-are-not-allowed-to-access-this-page-wordpress#gref
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
You can manually activate the Newspaper theme from here: https://www.screencast.com/t/EL4k48Lq

If this is still not working go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.

Let me know the results!

Vlad S
tagDiv Staff

Hello !

This error happens due to a lot of possible reasons. Check the useful guide from here -> https://www.hostinger.com/tutorials/fix-sorry-you-are-not-allowed-to-access-this-page-wordpress#gref
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
You can manually activate the Newspaper theme from here: https://www.screencast.com/t/EL4k48Lq

If this is still not working go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.

Let me know the results!

naturam
Participant
#0

Hi there!

Since the new update, the theme settings continue resetting to default, breaking my site.
In other words, I use Cloud Library Templates on header, footer, post default, 404, search, etc, but all of these settings continue to reset themselves – I’m having to redo the configuration about 10 times a day!
https://www.screencast.com/t/t8Zit4qq7IQP

I tried everything:
– Reinstall the theme via ftp
– Reinstall the plugins via ftp
– I deleted and deactivated several plugins that were not tested by the theme
– I don’t have any cache plugins enabled (CloudFlare only)
– In CloudFlare I disabled minification and everything

Things you should know:
– I have the latest wordpress version
– I have the latest newspaper theme version
– I’m using multisite and the error occurs in only one of them (the others seem to be fine)
– The system status are fine (https://www.screencast.com/t/qn5qN3VdRCKR)
– I host my website on wp engine, but the cache is disabled so we can find out what’s going on

Plugins installed:
– Ajax Search Pro – Activated
– Akismet Anti-Spam – Activated
– AMP – Activated
– Contact Form 7 – Activated
– Imagify – Activated
– Jetpack por WordPress.com – Activated
– Post SMTP – Activated
– Redirection – Activated
– Stackable – Blocos Gutenberg – Deactivated
– Structured Content – Activated
– tagDiv Cloud Library – Activated
– tagDiv Composer – Activated
– tagDiv Mobile Theme – Activated
– tagDiv Newsletter – Activated
– tagDiv Social Counter – Activated
– tagDiv Standard Pack – Deactivated
– WP User Avatar – Activated
– Yoast SEO – Activated

And just to reinforce, all the sites in the multisite installation are working perfectly, they all use the same plugins, but only one seems to continue to reset the configuration to the default (or -no template-).

Could you please help me with this issue?

Thanks!

guedindesigns
Participant
#0

Hello, we have 2 websites and I cannot update the home page with TD composer on either. When I try to switch out an image or add an image I get this error “Invalid data Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)”. The same error occurs on both websites.

I have turned deactivated the plugins and that did not fix the problem. I have checked the system status and all are green except two that are yellow.

These are the sites:
https://www.tastingpanelmag.com
https://www.sommjournal.com

Calin
tagDiv Staff

Hi Bo47 and mannat29,

This error happens due to a lot of possible reasons. Check the useful guide from here -> https://www.hostinger.com/tutorials/fix-sorry-you-are-not-allowed-to-access-this-page-wordpress#gref
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
You can manually activate the Newspaper theme from here: https://www.screencast.com/t/EL4k48Lq

If this is still not working go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.

Let me know the results!

Calin
tagDiv Staff

Hi,

This error happens due to a lot of possible reasons. Check the useful guide from here -> https://www.hostinger.com/tutorials/fix-sorry-you-are-not-allowed-to-access-this-page-wordpress#gref
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
You can manually activate the Newspaper theme from here: https://www.screencast.com/t/EL4k48Lq

If this is still not working go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel and the licence. We will take a look to the problem and we’ll fix it. Include a link to this topic in the email.

Let me know the results!

FocusMagazine2020
tagDiv Member
FocusMagazine2020
Participant
#0

Since a week I can’t save settings in the theme panel of the Newspaper theme on site https://focusmagazine.nl.
After clicking on ‘Save settings’ it keeps stucked on the waiting animation.

I am using WP 5.5. Problem started with a Newspaper 9 version so I installed the latest version of the Newspaper theme (10.3.6.1). No effect.
Disabled all plugins for testing – no effect.

Website is hosted on a CentOS Linux 7.8.2003 server with Plesk Obsidian 18.0.29 Update #2, last updated at Aug 24, 2020.
Disabled all firewall and security options for testing – no effect.

Who can help me with some tips and tricks?

Thanks in advance.

Roger.

Screenshot Newspaper
<ing src=”https://focusmagazine.nl/system_status_newspaper.png”>System Status Newspaper

Calin
tagDiv Staff

Hi,

That would mean that there are limitation in your server configuration, an upload max size more exactly
http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-413-request-entity-too-large-error-in-wordpress/
You can contact your hosting provider and ask them to increase the default value, they should be able to do that. The theme also has some requirements for the server once installed, like the guide mentiones
https://forum.tagdiv.com/system-status-parameters-guide/

Thank you for your understanding!

siax18
Participant
#0

Hi,

Just installed the theme and associated plugin. The website display : 500 Internal Server Error with no entries in the logs…

System status for the theme : everything is green.

Vlad S
tagDiv Staff

Hello !

Indeed this may sound upsetting but please note that Newspaper theme is not the easiest or the simplest theme. It offers a lot of customization options / features that will require a good hosting server and plan to run perfectly.

Can you provide a screenshot of your Theme panel – System Status please ?

Thank you !

Calin
tagDiv Staff

Hi vasquez75, please try the above steps:

Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
You can manually activate the Newspaper theme from here: https://www.screencast.com/t/EL4k48Lq

If this is still not working go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel and the licence. We will take a look to the problem and we’ll fix it. Include a link to this topic in the email.

Let me know the results!

Calin
tagDiv Staff

Hi,

Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
You can manually activate the Newspaper theme from here: https://www.screencast.com/t/EL4k48Lq

If this is still not working go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel and the licence. We will take a look to the problem and we’ll fix it. Include a link to this topic in the email.

Let me know the results!

Calin
tagDiv Staff

Hi,

This error happens due to a lot of possible reasons. Check the useful guide from here -> https://www.hostinger.com/tutorials/fix-sorry-you-are-not-allowed-to-access-this-page-wordpress#gref
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
You can manually activate the Newspaper theme from here: https://www.screencast.com/t/EL4k48Lq

If this is still not working go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel and the licence. We will take a look to the problem and we’ll fix it. Include a link to this topic in the email.

Let me know the results!

Calin
tagDiv Staff

Hi,

This error happens due to a lot of possible reasons. Check the useful guide from here -> https://www.hostinger.com/tutorials/fix-sorry-you-are-not-allowed-to-access-this-page-wordpress#gref
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
You can manually activate the Newspaper theme from here: https://www.screencast.com/t/EL4k48Lq

If this is still not working go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel and the licence. We will take a look to the problem and we’ll fix it. Include a link to this topic in the email.

Let me know the results!

eniss4y
tagDiv Member

Ok, I have followed all of these instructions : WP Memory Limit, WP Debug and every element is green in the system status. Theme is activate. But I have still the same error : “Invalid data Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)”

Calin
tagDiv Staff

Hi Jenny,

Unfortunately you can not use this theme option until you activate the theme.
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
You can manually activate the Newspaper theme from here: https://www.screencast.com/t/EL4k48Lq

If this is still not working go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.

Let me know the results!

joandajer
Participant
#0

The site is not loading, disabled all plugins and notice problem happens when your CLOUD plugin is activated. I followed all your speed guides and hosting has the resources since i monitored it and nothing is overpowering the server. Again the issue only happens the moment i activate your CLOUD plugin.

Please assist. NOTE: I searched your forum and followed all recommended page settings as well you SYSTEM status tab shows everything green for my server.

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Golam Rabby
tagDiv Member

I had this problem.. You have to use recommended values by Newspaper theme for WP memory limit,maximum execution time etc. .. You can find this in System Status Tab.. update the values & the problems will be solved

Calin
tagDiv Staff

Hi,

This error happens due to a lot of possible reasons. Check the useful guide from here -> https://www.hostinger.com/tutorials/fix-sorry-you-are-not-allowed-to-access-this-page-wordpress#gref
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
You can manually activate the Newspaper theme from here: https://www.screencast.com/t/EL4k48Lq

If this is still not working go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel and the licence. We will take a look to the problem and we’ll fix it. Include a link to this topic in the email.

Let me know the results!

Calin
tagDiv Staff

Hi,

This error happens due to a lot of possible reasons. Check the useful guide from here -> https://www.hostinger.com/tutorials/fix-sorry-you-are-not-allowed-to-access-this-page-wordpress#gref
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
You can manually activate the Newspaper theme from here: https://www.screencast.com/t/EL4k48Lq

If this is still not working go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel and the licence. We will take a look to the problem and we’ll fix it. Include a link to this topic in the email.

Let me know the results!

deganimahi
tagDiv Member

Hi,

I followed all the requirements mentioned in the docs and disabled all plugins except the theme plugins. There are no errors in the system status as well – https://gjconsulting.co.in/wp-admin/admin.php?page=td_system_status.
But td composer is still not working.

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