- NewsmagRequirements for Newsmag
Hello !
Please provide a picture with your system status from the theme panel. Also take a look at the results from here:https://gtmetrix.com/reports/thastory.com/f7iipU8b
You could check this topic also: https://forum.tagdiv.com/topic/speed-6/
Also take a look at this documentation regarding the page speed: https://tagdiv.com/how-to-increase-page-loading-speed/
Thank you !
Hi,
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it to a value of double you already have if possible.
Please add this code in the .htaccess file:
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login. We will take a look. Include a link to this topic in the email.
Thank you for your understanding.
Pretty much all of the features of the theme work for me except the ads. When I click to the ads section and then click on any of the ad placement options, the theme just hangs with the circle going round and round indefinitely.
I have updated all of the resources to more than what the theme guidelines call for. See below. WP-Supercache is not compatible with WP 5.2 yet and was giving me errors so I deactivated and deleted it. I am using Cloudflare though for caching. I have successfully used the Newspaper theme for 4 years now, but recently had to change my host due to some difficulties with my old host. The problem with the theme has happened since I switched to a new host. I originally had version 9.7.2 when I switched to the new host and I downgraded the theme to 9.7.1 to see if the issue would go away, but the ads are not accessible in either version. I have also turned off all plugins except for TD Composer and TD Speed Booster, so there does not appear to be any plugin conflicts. I also copied my current .htaccess file below
Appreciate any help.
System Status
Theme config
Registration key i xxxxxxxxxxxxxxxxxxxxxxxxxxxxx Reset key
Theme name i Newspaper
Theme version i 9.7.1
Theme database version i 9.7.1
HTTP channel test wordpress
Speed Booster i v4.9.3 – Active
php.ini configuration
Server software i Apache/2.4.39 (Ubuntu)
PHP Version i 7.2.17-1+ubuntu18.04.1+deb.sury.org+3
post_max_size i 1024M – You cannot upload images, themes and plugins that have a size bigger than this value. To see how you can change this please check our guide here.
max_execution_time 1800
max_input_vars 5000
SUHOSIN installed false
PHP extensions
mbstring available
GD library available
WordPress and plugins
WP Home URL i https://(website).com
WP Site URL i https://(website).com
WP version i 5.2
WP multisite enabled i No
WP Language i en_US
WP Memory Limit 512 MB/request
WP_DEBUG False
Caching plugin No caching plugin detected – for best performance we recommend using WP Super Cache
.htaccess file
# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>
# END WordPress
php_value max_input_vars 5000
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
Hi,
Please make sure if you are using the latest version of the theme installed/updated via FTP way, clear all the caches, purge CDN files and check the results. Also, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/
Hope this helps and let us know how it goes!
Thank you!
Thanks Vlad S for your guide.
After clean up & do something, ( PHP version, increase memory …etc) and the Newspaper system status look more nice ( green light for all requirement)
the site seem get better result
https://gtmetrix.com/reports/xembao.net/f462pjuq
But the issue still faced is the post load slow after click the link.
I still don’t know the reason why. is there any other way / solution ?
Br,
Khoa
Additional info:
The same issue occurs on the ionMag theme – the settings just don’t get saved. We have ionMag live right now and wanted to change to Newspaper theme which we realized has the same issue. We’ve tried saving the settings after deactivating ALL plugins – nothing changed. The max_input_wars is set to 2000 and memory limit is 512MB, so these shouldn’t be an issue either.
What could cause that issue? Here’s a screenshot of ionMag system status too (since we have ionMag activated right now as we don’t want to start using Newspaper theme before this issue is solved): https://gyazo.com/8a07b95fb8a7ab839065bdad5af778d2
Hi,
Ensure that you are using the latest version of the theme installed via FTP way, check the system status parameters to be set up according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ -> https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
Hi,
@gunhanunal, if the problem with the plugins is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page.
@MG Dev, do you have tried the manual activation? -> https://www.screencast.com/t/y9OSLcsc Also, check the theme’s requirements and system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ -> https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
Hi,
Ensure that you are using the latest version of the theme installed via FTP way, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, make sure that AMP configuration was made accordingly with our documentation from here -> https://tagdiv.com/amp-newspaper-theme/ Also, provide your website URL so I can take a look at it.
Thank you!
Hello !
You need to make sure that you do meet the theme’s requirements wich can be found here: https://tagdiv.com/newspaper-theme-requirements/. To make sure that you meet them you can check it in Newspaper – System Status like here: https://www.screencast.com/t/ntdDqdnA2sW
Also if you do have access to your cpanel you can edi the files by yourself. You just need to take a look on the newspaper documentation and make the changes as shown there. Take a look at this tutorial: https://www.youtube.com/watch?v=WmlGHje1V50
Thank you !
Hello !
Please make sure from the system status panel that all the theme requirements are accomplished. You can find the theme requirements here: https://tagdiv.com/newspaper-theme-requirements/
Also take a look at this documentation on how to increase page speed: https://tagdiv.com/how-to-increase-page-loading-speed/
In order to remove an unwanted column you can simply drag it to the delete button. Hold click on the ROW tab and drag it: https://www.screencast.com/t/IK8tyVqMhtW ; https://www.screencast.com/t/xx7XefXP
Also please note that support team is answering the topics from latest to newest. So if you keep replying to your topic you only make the waiting time longer.
Thank you !
Hi,
First of all, ensure that you have correctly updated the theme via FTP way according to our documentation from here, make sure that your system status parameters are correctly increased according to our guide from here -> https://forum.tagdiv.com/system-status-parameters-guide/ If the problem persists, please provide your website URL so I can take a closer look at it and also, provide more details about this so I will be able to provide a more accurate response.
Thank you!
Hi,
Check if your theme was properly installed or updated via FTP way, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ In most cases, that problem happens due to a bad configuration of your parameters. PHP memory can be exhausted and that’s why you cannot save anything.
Thank you!
Found it in System Status.
Hello !
First of all, please check the system status parameters to be properly increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Probably, your PHP memory has exhausted and that’s why you cannot save anything.
Thank you!
Hello Catalin,
Thank you for responding on my support ticket. Also about my system status. It appears I have most of the status on GREEN.
Here are my system status:
PHP Version 7.2.10-0ubuntu0.18.04.1
post_max_size 512M
max_execution_time 300
max_input_vars 1000
WP version 5.1.1
WP Memory Limit 256 MB/request
Please tell me where did I do wrong, Hoping to find a solution this day. As I will make my website LIVE.
Thank you
I keep getting this error on larger images when tagdiv composer is enabled. My memory limit is set to 256mb/request and everything in the system status looks fine:
php.ini configuration
Server software i LiteSpeed
PHP Version i 7.1.28
post_max_size i 500M – You cannot upload images, themes and plugins that have a size bigger than this value. To see how you can change this please check our guide here.
max_execution_time 600
max_input_vars 8000
SUHOSIN installed false
PHP extensions
mbstring available
GD library available
WordPress and plugins
WP version i 5.1.1
WP multisite enabled i No
WP Language i en_GB
WP Memory Limit 256 MB/request
WP_DEBUG False
as soon as I disable tagdiv composer all pictures upload fine. Is there anything I can do?
Hi,
So everything is good but the theme activation never works.
Manual Verification also never completes itself for activation.
System Status of the theme also detects that Home URL is not the same as Site URL, which is WRONG.
Hi,
In most cases, that problem happens due to the fact that system status is not set correctly. Most likely, your PHP memory has exhausted and that’s why you cannot save anything. Please check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/
Thank you!
Hi,
First of all, please check the system status parameters to be properly increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Probably, your PHP memory has exhausted and that’s why you cannot save anything.
Thank you!
Hi, I just noticed the WP Memory setting for my website is not set to the recommended.
https://prnt.sc/njd983
I checked the following links
https://forum.tagdiv.com/system-status-parameters-guide/
https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP for a guide to do it.
Unfortunately, it isn’t really helpful for me as I have no experience dealing with root directory and I am very unsure of how to update the wp_config.php file. I am worried that I might mess up my whole site.
Would you be able to provide a clearer picture of how I can update the WP Memory limit parameter? Am I required to go into CPanel? Any possible way to do it in the WordPress ecosystem itself?
Thank you for your assistance.
Hi,
Please check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/
Hope this helps and let us know how it goes!
Thank you!
Hello !
Please check your theme’s system status and make sure that all the requirements are accomplished. Here is the documentation for Newspaper’s requirements: https://tagdiv.com/newspaper-theme-requirements/
To increase the speed take a look at this tutorial on getting a faster page: https://tagdiv.com/how-to-increase-page-loading-speed/
Thank you !
Hi,
In most cases, this problem appears when your memory is exhausted. Please check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/
Hope this helps and let us know how it goes!
Thank you!
Hi, how can we set this up for our dev/test site? Some features don’t work without the envato code. When we put it in, it says activated then when we go back to system status it asks again for envato purchase code. Thanks!
