No search results were found in Documentation!
Hi,
Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status.
Thank you!
Hi Alex,
If the system status is like this – https://i.imgur.com/njRmLwS.png then indeed the theme must be activate. The activate theme tab should be like this – https://i.imgur.com/G3WiKvQ.png and this should be the successfully activation message – https://i.imgur.com/vxqEc9C.png
But if the theme is activated and you try to access the activation tab – https://i.imgur.com/WXJFnfg.png usually this is happening when a cache is apply on your webiste.
If the situation persits and you agree, I can take a look, for this please contact us via email at contact@tagdiv.com and please provide temporary wp-admin access to the website and the license key to try to activate it.
Thank you!
Thank you for the response. I checked the system status but there is no button saying reset. Also the license key only shows that it has not been registered, when i clicked on activate, it took me back to the initial error message.
Hi Alex, indeed that is the page to activate the theme, but usually when you received that message your theme is already using a key, so here is what you need to do. Go to Newsmag > System status and check if you are using the license key you need, if not, click on reset button and after tat use the new license key to activate the theme.
I hope this will help you!
Thank you!
If for example you click on the featured news item (top left corner, largest image on home page) — the Flex Block 1 — go to Style, and then attempt to change Block Fonts > Block header and try to change “Default font” to “Global font #1”, the system attempts to ‘draw’ a tooltip/modal, but fails and redirects to an ‘Aw, Snap’ white screen — Error code: STATUS_BREAKPOINT.
Dear tagDiv Support Team,
I am experiencing an issue with the tagDiv’s Cloud Library plugin on my website, resulting in the error message “ERR_TOO_MANY_REDIRECTS.” I have conducted some initial troubleshooting, but the problem persists.
Here is what I have done so far:
I made a test by deactivating all plugins except for the tagDiv cloud library plugin.
I also deactivated any cache plugins, cleared all caches, and tried again.
Unfortunately, the issue still exists after performing these steps.
The System status is ok.
I have also sent an email to contact@tagdiv.com explaining the issue and provided credentials to help me debug this issue.
I can download the prebuilt website CRYPTO GAMING PRO, but once its about to be finished I get this message:
nordicooffline.wpenginepowered.com says
tagDiv Importer detects that your server is not properly configured. Don’t worry, the importer will continue to install the demo after you click the OK button.
Steps to verify:
Please go to the SYSTEM STATUS tab and check if all parameters are green
Verify the permissions on your upload folder
Contact our support via email contact@tagdiv.com (please provide your product license key)
Now I have the upload permission to 0777 even so there shouldn’t be a problem there, also everything is green under system status. What could I be missing?
Hi,
Have been using the theme since May 2020. Today when I tried to update the theme, it asked me to reset the registration from the theme’s System Status menu. SO I tried to reset and it took me to the Activation screen, where after keying in the purchase code and clicking the Activate button, nothing changes and spinner icon next to the activate button is spinning and nothing happen evenafter 20 min.
Kindly advice on how to proceed….
Hi,
Is this license used on the other domains? If yes, then you need to reset the license from the system status and delete the theme from that domain to be able to use the license on a new website.
Thank you!
Hello Ana Maria,
Thank you for your feedback, but it still doesn’t work. For your information:
I have installed and activated all the required plugins
I have also deactivated the tagdiv Standard pack plugin as you recommended.
I have followed all the configuration information for “tagDiv Opt-In Builder – Paywall/Subscription”.
I have consulted the topic “https://forum.tagdiv.com/topic/tagdiv-composer-does-not-save-only-content-of-homepage/” which apparently does not concern me as I do not have any save issues or 40x errors.
I have uninstalled and reinstalled the theme, but I still have the same problem on this page “https://www.pressebits.com/checkout-week_pro/?plan_id=1”.
The Issues
The action button does not work.
The menu is also not functional.
I have not installed any extensions other than those required for the theme.
Request
I really bought your theme for paid article subscriptions. Could you please let me know if there is a refund program in my case? I really need this module. Please help me. Below is the “Newspaper system status” and everything is okay on that side. Thank you for your understanding.
heme config
Registration key i 828a4626 – **** – **** – **** – 1a21327f3673 Reset key
Theme name i Newspaper
Theme version i 12.6.6
Theme database version i 12.6.6
HTTP channel test wordpress
Installed demo i Newsweek PRO – demo ID: week_pro | install type: full
tagDiv advertisement i
Theme Mobile Newspaper mobile version
php.ini configuration
Server software i Apache
PHP Version i 7.4.33
post_max_size i 512M – You cannot upload images, themes and plugins that have a size bigger than this value. To see how you can change this please check our guide here.
max_execution_time 360
max_input_vars 250000
SUHOSIN installed false
PHP extensions
mbstring available
GD library available
WordPress and plugins
WP Home URL i https://www.pressebits.com
WP Site URL i https://www.pressebits.com
WP version i 6.5.4
WP multisite enabled i No
WP Language i fr_FR
WP Memory Limit 256 Mo/request
WP_DEBUG False
Caching plugin WP super cache – for best performance please check the plugin configuration guide here.
Hi,
The option to turn them off (the ads )can be found in Newspaper -> System status -> https://i.imgur.com/N5Iq4j6.png
Thank you!
Hi,
Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status.
Thank you!
Hi,
Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status.
Thank you!
System status are all green, latest updates all plugins, test it out same results, deactivated all plugins except the tagdivs same results,
use the cache plugin only that you suggest in the system status same results,
Never faced this issue with the same themes on other domains, but domain in the same hosting server too.
Thanks
Hi,
I believe there is a misunderstanding. When you install a demo, it can be installed with content if you don’t already have it, to help with future customization or only design, as mentioned here: https://i.imgur.com/FZnKaBe.png
The option to turn them off (the ads )can be found in Newspaper -> System status -> https://i.imgur.com/N5Iq4j6.png
Thank you!
Hi,
Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status.
Thank you!
Hi,
I want to be able to duplicate the content posted from “Post your Listing”.
I’m currently only using the license on one site.
And even if I reset the license from the system status and install WordPress many times, the license does not become valid.
That’s why I’m inquiring.
I would like to find out other solutions or causes.
Thank you.
Hi,
Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status.
Thank you!
Good day and thank you for your time. I purchased a copy of the tagDiv Newspaper theme (version 12.6.6). I am having issues installing some of the prebuilt themes. The issue I have is with the ‘tagDiv Cloud Library’ plugin. When installed I get an error of ‘ERR_TOO_MANY_REDIRECTS’. I have deleted my cookies, as the error suggested. I have also tried the website on different browsers, with the same error.
When I go to ‘Newspaper system status’, the result is green across the board. The specs for the installation as are follows:
PHP version 8.2.18
post_max_size: 516M
max_execution_time: 300
max_input_vars_5000
SUHOSIN installed: false
mbstring: available
GD Library: available
WP MEMory Limits: 256 MB
To my understanding, this is the correct specs for this theme.
I have installed your theme on several different projects (with different purchased licenses) and this is the first for me, for issues.
I will wait to hear from you on this matter.
Hello,
Please provide more details about your issue with screenshots and video.
Also, please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status.
Thank you!
Hello,
Please remove the license from those websites from System status, and after you can contact us via email to provide the license to check it.
Thank you!
Hey there,
The System Status keep warning me that the WP Memory Limit is set to 40MB, witch is not quite right as I’ve increased it to 512MB.
Any idea on how to fix this?
Thanks!
Hi there
if i use the Prebuild Site FREE NEWS i receive an 500 Error.
System Status ais all Green and teh Enviroment has benn doubled 256M to 512 M Script Time 120 and so aon but this Them fails.
The Default Pro Site is working.
Any Idea
As mentioned, I’ve tested this with only tagdiv plugins and it happens when “tagDiv Composer” is the only plugin. It’s php8.2. Latest everything.
Here’s the system status:
https://prnt.sc/PvfkqNbDC0TG
https://prnt.sc/qxpCzdMn-VJ5
David
584 / 5.000
Resultados de tradução
Resultado da tradução
Good morning, I have 2 problems with my plugin.
1- on my website it shows the following error on a certain page: Warning: Trying to access array offset on value of type bool in /home/dicacash.com/public_html/wp-content/plugins/td-cloud-library/smart_lists/ tdb_smart_list_3.php on line 42, I would like to know what I can do to fix it
2- in the WordPress panel Welcome to Newspaper!, where System Status appears, there is the following message WP Memory Limit
40MB
⤏ We recommend memory to at least 256 MB, how can I fix this error?
