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Giuliano_Gianfriglia
tagDiv Member

Thanks Simion,

At this moment every setting on the guide are up. I’ve got green led in every check on System Status and i’ve got updated at the last version (9.2.2 at this moment) I suppose to be compliant with new editor.

But, I’ve got the same error message :'(

Catalin
tagDiv Staff

Hi,

Ensure that you are using the latest version of the theme installed via FTP way, clear all the caches, purge CDN files and check the results. Check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Also, provide the CPanel access for more further investigations.

Thanks for your understanding!

Calin
tagDiv Staff

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower.

Also please make sure that all theme plugins are updated, and activated ( in specials tagDiv Composer and tagDic Cloud Library https://www.screencast.com/t/wxly3nDckb ).

If there are still some problems please provide some more details and some screenshots with the problem you have.

Thank you.

Calin
tagDiv Staff

Hi,

Please make sure that you have the last version of theme.
Also make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower.

If there is still a problem please provide some more details and some screenshots.

Thank for your understanding!

  • This reply was modified 7 years by Calin.
Calin
tagDiv Staff

Hi @nightcloud, @Bridgwater, @Mediamag,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower.

If there is still a problem ,we could take a look, send us an email at contact@tagdiv.com and mention the circumstances in which the issue happens or steps to take to reproduce it. Include a link to this topic in the email.

Thanks

Calin
tagDiv Staff

Hi,

TagDiv Composer is use to build pages and templates ( in order to build templates you need to use also TagDiv Cloud Library ) , you can not use it for posts.
Please deactivate all plugins that are non theme
This is how is look the TagDiv Composer button
https://www.screencast.com/t/iKkaTaPfKCr
https://www.screencast.com/t/MX4AOt4x

tagDiv Composer tutorial -> https://forum.tagdiv.com/tagdiv-composer-tutorial/
Also please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you for your understanding.

Calin
tagDiv Staff

Hi,

Please provide some screenshots with the Activate Newspaper problem you have.

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower.
WP_MEMORY_LIMIT try to increase it to a value of double you already have if possible.
https://www.screencast.com/t/sQswe1SWR
https://www.screencast.com/t/FswObjqqmr7
https://www.screencast.com/t/a4FX71p3yH

Thank you for your understanding.

Calin
tagDiv Staff

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also please add this in your .htaccess
https://www.screencast.com/t/FswObjqqmr7

Thank you for your understanding.

Calin
tagDiv Staff

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also please add this in your .htaccess
https://www.screencast.com/t/FswObjqqmr7

Thank you for your understanding.

Calin
tagDiv Staff

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

We could take a look at it, the issue is happening only on specific pages or all the pages even new ones? If it happens only for some pages, then there might be a problem with the content inside them.

Send us an email with admin login, as well as cPanel or FTP if possible at contact@tagdiv.com so we can check. Include a link to this topic in the email.

Thanks

ercolla
Participant
#0

My site was ok few hours ago.
Now I have this error on TdComposer only for new page.

I’ve deactivate all my plugins except tagdiv composer but it’s still a problem.
My system status …
system status

Please help me !

Calin
tagDiv Staff

Hi @imkimc,

Unfortunately for some clients appear this problem, when update the theme, tagDiv Composer need to be update/activate manually, we try to find some solution for this problem, sorry for the inconvenience.

Hi @HOLLIMODELS, @jeumpanews

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower.
WP_MEMORY_LIMIT try to increase it to a value of double you already have if possible.
https://www.screencast.com/t/sQswe1SWR
https://www.screencast.com/t/FswObjqqmr7
https://www.screencast.com/t/a4FX71p3yH

Thank you for your understanding.

mislek
tagDiv Member

Hello again,

This the 3rd time I’m writing this message. Can you please read my message carefully ?

I’m using speedbooster plugin to eliminate render blocking. Google Pagespeed Insights was showing two things related to “Eliminate Render Blocking” which are: 1)td-plugin-multi-purpose and 2)google-fonts-style. Then I’ve followed your speedbooster guide to fix these 2 things and everything worked fine. In other words, there were no problem related to the “Eliminate Render Blocking” on Google PageSpeed Insights anymore.

Everything was fine until I activated tagDiv CloudLibrary. After activating tagDiv CloudLibrary, PageSpeed Insight has started to shown the 2 things that I’ve previously fixed (td-plugin-multi-purpose, google-fonts-style) and also started to shown a new thing: tdb_front_style (which is related to the tagDiv CloudLibrary) for “Eliminate Render Blocking”. And whatever I do, I can’t fix it. In other words, even though SpeedBooster plugin seems active in system status, it can’t do it’s job when I activated CloudLibrary. In order to make sure about this situation, I deactivated the tagDiv CloudLibrary and PageSpeed Insight immediately stopped giving any warnings related to “Eliminate Render Blocking”.

Can you please check my PageSpeed Insight score again and explain to me how I still get “Eliminate Render Blocking” error from Google PageSpeed Insight while using SpeedBooster Plugin correctly ??

Ps:( As I said before, when I deactivated CloudLibrary, PageSpeed Insight stops giving any “Eliminate Render Blocking” errors.)

Calin
tagDiv Staff

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you for your understanding.

Calin
tagDiv Staff

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower.
Also please add this code in .htaccess ( this should solve your problem)
https://www.screencast.com/t/FswObjqqmr7

Thank you.

ursabit
tagDiv Member

Hi,

1. If you use cPanel / WHM or Cloudlinux and your host use / upgrade to php 7.1 or 7.2 you can encounter problems with “thumbnails not showing (images)” because default EasyApache 4 via WHM do not install some PHP extensions as default (extensions that were installed in PHP 7.0 and earlier versions as default via EasyApache or Cloudlinux profile):
– php-mysqlnd -> Some WordPress websites will display this error: Your PHP installation appears to be missing the MySQL extension which is required by WordPress and some websites not showing images / thumbnails. Especially if you use MariaDB version 10.2 (recommended by cPanel).
– libc-client
– php-curl
– php-bcmath (need if you use some form plugins who calculate the total)
– soap (if you have installed woocommerce)

When this extensions will be installed your website will have everything needed to work correctly.

Suggestion for tagDiv:
a. On Newspaper > System Status > PHP extensions you check only for mbstring & GD library and you should check for all PHP extensions needed as long as cPanel WHM / Cloudlinux, Directadmin, Plesk etc change often theirs policy with “default PHP” extensions installed when upgrades PHP version!
b. When a user has problems first, you need to request a System Status screen capture and check the PHP extensions installed!

2. If you use / upgrade to MariaDB 10.2 as SQL database and have problems due to some plugins / (themes) coded previously (older).

For advanced users!

“Upgrading to MariaDB version 10.2 will automatically enable strict mode and remove any existing sql_mode entries in the /etc/my.cnf. This is by-design due how MariaDB implements the change. After the initial upgrade to MariaDB 10.2, you’d need to manually add the following value under the [mysqld] section in the /etc/my.cnf file if you want to revert this change”:

Code:

sql_mode=NO_ENGINE_SUBSTITUTION

I hope my post will help some tagDiv members!

  • This reply was modified 7 years by ursabit.
Calin
tagDiv Staff

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower.
https://www.screencast.com/t/FswObjqqmr7

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Calin
tagDiv Staff

Hi,

I do not quite understand very well your problem, you say that your website is made with theme “publisher” , and now you change the theme with Newspaper, and now you can not see some parts of WordPress dashboard.

If is so then there can be more possibilities
First please check the WordPress dashboard , see if you are the administrator
https://www.screencast.com/t/54FdRHanJ

Roles and Capabilities-> https://codex.wordpress.org/Roles_and_Capabilities

Also make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/

Also please contact your host and make sure that all servers requirements are well set.

Also of a better inspection please provide a link were I can inspect your website to see how is showing ( Thumbnails – Fix strange looking images on blocks )

Thank you for your understanding.

ianternet
Participant
#0

I just recently upgraded to the newspaper theme 9.2 according to my system status and now the thumbnails on the posts do not show – anyone else having this issue?

Calin
tagDiv Staff

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
Is possible that your settings are not set as in the requirements
https://www.screencast.com/t/a4FX71p3yH

Thank you.

Calin
tagDiv Staff

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/

Please make some tests activate only the theme plugins, clear all cache and try again, if the problem persist please change the theme with a default theme and see if the problem persist.

If the problem is still there please send us an email at contact@tagdiv.com and provide admin login, also cPanel or FTP if possible. Please include a link to this topic in the email.

Thank you for your understanding.

Calin
tagDiv Staff

Hi,

Please try to re-save the permalinks, go in Settings>Permalinks
https://www.screencast.com/t/mrI6iYKKONr5

Also make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/

Thank you for your understanding.

Calin
tagDiv Staff

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
https://www.screencast.com/t/ZvHNhdQI
Please increase more the wp_memory_limit

Also please make sure that your connection to the internet is good.

Thank you.

Calin
tagDiv Staff

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower.
https://www.screencast.com/t/FswObjqqmr7

Also please make a test change the homepage and try to edit it, if this works, after you edit it set it back.

Thank you for your understanding.

ercolla
tagDiv Member

This is my system status
<b>system</b> <b>status</b>

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