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Catalin
tagDiv Staff

Hi,

Check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page.

Thanks for the message!

Danijelmo
tagDiv Member

Hi,
i still have the same problem. When i make some changes in the theme panel, then my template settings is gonna default. I put some templates from cloud library, like; 404 Template 7, Date Template 2, Search Template 5…, and after some changes template setting is gonna default. I dont have any plugins that are not tasted with Newspaper. My plugins are; Akismet Anti-Spam, Classic Editor, Contact Form 7, Jetpack by WordPress.com, Regenerate Thumbnails, tagDiv AMP, tagDiv Cloud Library, tagDiv Composer, tagDiv Newsletter, tagDiv Social Counter, tagDiv Speed Booster, TinyMCE Advanced, WP Super Cache, Yoast SEO.

My system status;

Theme config

Registration key i 6d3597c7 – **** – **** – **** – cbf8a1478a51
Theme name i Newspaper
Theme version i 9.1
Theme database version i 9.1
HTTP channel test wordpress
Installed demo i Restro – demo ID: restro | install type: no_content
Speed Booster v4.9.3 – Disabled – incompatible plugin detected: akismet/akismet.php

php.ini configuration

Server software i Apache
PHP Version i 7.1.25
post_max_size i 50M – You cannot upload images, themes and plugins that have a size bigger than this value. To see how you can change this please check our guide here.
max_execution_time 300
max_input_vars 8000
SUHOSIN installed false

PHP extensions

mbstring available
GD library available

WordPress and plugins

WP Home URL i http://umfmostar.ba
WP Site URL i http://umfmostar.ba
WP version i 5.0.2
WP multisite enabled i No
WP Language i hr
WP Memory Limit 256 MB/request
WP_DEBUG False
Caching plugin WP super cache

tkvmai
Participant
#0

I received this error “The current content page hasn’t been created by TagDiv Composer “https://gyazo.com/9f2ace1042424efa15590c4b0a04ef31 when renaming the page title. Specifically I got this error in the situation below

Step 1: Create a new page named “abc”, open “tagDiv composer” to edit the content and save. It worked fine
Step 2: Change the page name from “abc” for “abc1” in here https://gyazo.com/697eb930e1d392bd4902ca474e685124
Step 3: Open “tagdiv composer” to continue edit the page “abc1”; however at this step I encounter the error message https://gyazo.com/9f2ace1042424efa15590c4b0a04ef31

In summary, whenever i change the page title of any page created by composer before, I can’t continue editting that page using tag div composer anymore.
The theme system status already match what you require here https://forum.tagdiv.com/requirements-for-newspaper/

MLHanlon
tagDiv Member

Thanks Bogdan. I was able to find that on another post; however still encountering the error. I will need to take a step back and see why GoDaddy and the theme are no longer playing well in the sandbox. System Status is showing green on everything except Speed Booster so generally settings are within spec.

MrSrojy
Participant
#0

Dears
td-composer keep loading for long time after save changes on home page. system statuses are green everywhere (max_execution_time, max_input_vars)

please advice how to solve this

Juppiter
Participant
#0

Just bought the template.
1. Errors appear during installation
Warning: Illegal string offset ‘firstInstall’ in wp-content/themes/Newspaper/includes/wp_booster/td_options.php on line 48

Warning: Illegal string offset ‘td_log_status’ in wp-content/themes/Newspaper/includes/wp_booster/td_options.php on line 48

Warning: Illegal string offset ‘td_timestamp_install_plugins’ in wp-content/themes/Newspaper/includes/wp_booster/td_options.php on line 48

Warning: Illegal string offset ‘td_social_drag_and_drop’ in wp-content/themes/Newspaper/includes/wp_booster/td_options.php on line 97

Warning: Illegal string offset ‘td_version’ in /wp-content/themes/Newspaper/includes/wp_booster/td_options.php on line 48
system status – OK
2. The pattern is activated and the rose falls

Bogdan B.
tagDiv Staff

Hello,

Usually this is a memory allocation problem. Please use this guide:
https://forum.tagdiv.com/requirements-for-newspaper/
Read it carefully and verify each step in the system status screen making sure your modifications apply: https://www.screencast.com/t/jV5K7wQSyEb
All of the entries in the system status should be green.

Thank you!

Catalin
tagDiv Staff

Hi,

Ensure that you are using the latest version of the theme. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Before this, ensure that your system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for the message!

Catalin
tagDiv Staff

Hi,

First of all, make sure that you are using the latest version of the theme, installed via FTP way, make sure that your system status is correctly increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Catalin
tagDiv Staff

Hi,

First of all, ensure that you are using the latest version of the theme installed via FTP way, ensure that your system status is correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-wordpress-white-screen-of-death/

Thanks for the message!

MinHs
tagDiv Member

Hello!

My project building Google cloud platform have same problem, the system status always on showing me 1000. What should I do?

https://drive.google.com/drive/folders/1ZZb2hE2_5EfsBbMygEsV5BJjMBxT0udU?usp=sharing

Regards

Calin
tagDiv Staff

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you.

Calin
tagDiv Staff

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also please add this in your .htaccess
https://www.screencast.com/t/FswObjqqmr7
Also please increase wp memory

Thank you.

Calin
tagDiv Staff

Hi,

Please make sure that you have the latest theme version.

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also please add this in your .htaccess
https://www.screencast.com/t/FswObjqqmr7

If there still is a problem, and you are using mobile theme please deactivate it until you make the changes with TD Composer.

Thank you for your understanding.

mightypixel
tagDiv Member

From the System Status page:

Theme version 9.2.2
Theme database version 9.2.2

php.ini configuration
Server software nginx/1.15.7
PHP Version 7.3.0-1+ubuntu16.04.1+deb.sury.org+1
post_max_size 128M
max_execution_time 300
max_input_vars 10000
SUHOSIN installed false

PHP extensions
mbstring available
GD library available

WordPress and plugins
WP version 5.0.1
WP multisite enabled No
WP Memory Limit 512 MB/request
WP_DEBUG False

Danijelmo
Participant
#0

Hi!

Speed Booster v4.9.1 – Disabled – incompatible plugin detected: classic-editor/classic-editor.php

I have this message in my system status ( yellow status )

Is this big problem?

thx

Calin
tagDiv Staff

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also please add this in your .htaccess
https://www.screencast.com/t/FswObjqqmr7

Thank you for your understanding.

Calin
tagDiv Staff

Hi,

Also please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower.

Thank you.

Catalin
tagDiv Staff

Hi,

Check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Most likely, the PHP memory has exhausted and that’s why the loading circle is displayed.

Thanks for the message!

Catalin
tagDiv Staff

Hi,

Ensure that you are using the latest version of the theme installed via FTP way, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ check the PHP version to be maxim 7.1 or 7.2

Thanks for the message!

Catalin
tagDiv Staff

Hi,

Check the system status parameters to be increased according to our documentation form here -> also, check the PHP version to max 7.2, remove all of the untested plugins and check the results. If the problem is still there, provide your website URL and some useful screenshots with the problem so we can identify the problem.

Thanks for the message!

Calin
tagDiv Staff

Hi,

Please check you internet connection, and please make sure that the tagDiv Cloud Library is activate

Also please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower.

Thank you.

Catalin
tagDiv Staff

Hello,

Please make sure that your theme has been updated to the latest version of it, check the system status parameters to be correctly increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page.

Thanks.

Calin
tagDiv Staff

Hi,

Please make a full backup, delete the theme with plugins ( theme plugins), and make a fresh install.

How to update the theme -> https://forum.tagdiv.com/how-to-update-the-theme-2/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower.

If there is still a problem please let us know.

Thank you for your understanding.

Calin
tagDiv Staff

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower.
After that clear all cache and try again, if there is still this problem please deactivate all plugins and activate one by one to see if is not a plugin conflict.

Let us know the results.
Thanks.

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