- TutorialsSystem status parameters guide
- NewspaperUser review system
- NewspaperHow to use the Flex Blocks cache option
- NewsmagRequirements for Newsmag
- NewspaperRequirements for Newspaper
Hello,
Please check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/
Thanks for your understanding!
Hello Newspaper Theme Community,
Good day to all of you.
I have some problem after installing Newspaper Theme on my WordPress site.
My tagDiv Composer can’t load please check Image 1.
I installed every components/plugins required for this theme and also tried to stop other plugins, here is my system status, check Image 2.
Need help, because I would like to edit my pages and some component in the page can’t edit if I can’t have access into the tagDiv Composer.
Thanks in advance.
Cheers,
Brayan
Check your system status parameters and increase according to the documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/
If that does not help, set up the code below in .htaccess
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
Hi,
So you have problems using the composer. The first thing to check would be the theme requirements, system status section
– https://forum.tagdiv.com/requirements-for-newspaper/
It is imperative that the parameters mentioned in the guide are configured properly. Insufficient resources can cause many issues with the theme or the plugins, if needed ask your hosting provider to increase them as specified. Then check if the issue is solved, chances are it will be.
If there is no need for modifications in that matter, in some cases the solutions from these topics worked for composer problems, you could give them a try if possible
– https://forum.tagdiv.com/topic/gray-page-tagdiv/ (this worked in many cases)
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/
Let us know if any of these suggestions fixed the problem and which one, or the problem remains.
Thanks
Hello scotte,
Check again your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, please try the below solution ->
Set up the below code in .htaccess!
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
Hope this helps and let us know how it goes! If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at your setup page. Also, provide the CPanel access for more further investigations. Also, the link to this conversation is needed so we can quickly identify you.
Thanks.
Hi, I’ve been using Newspaper theme since a long time now. Recently, the version 9 update caused major issues in my website. the TD composer doesn’t work. The page loads into a blank page. I disabled all the plugins, reinstalled the theme through fresh download but the problem didn’t resolve. I can’t find any error in the console windows either.
I also installed a wordpress blog separately just to test the theme and surprisingly the same issue was there even with the fresh wordpress install. I can’t seem to find a fix for this problem. TD Composer always fails to load.
I checked my system status and I meet all the requirements. Here’s a screenshot of my system status: https://ibb.co/cbdJpe
Please help me resolve this issue.
Hello baldhiker,
First of all, ensure that you have correctly installed the theme via FTP way and check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you.
Thanks for your understanding!
Hello Amee,
Did you have increased the system status parameters according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/
Thanks for the message!
Hello scotte,
First of all, make sure that your system status parameters are increased according to our documentation from here -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ Most likely, your PHP memory has exhausted and that’s why you cannot say anything.
Thanks for the message!
Hey,
I have send you the login details on the support email address
The theme version is latest and resources is perfect as per Theme system status
Also it happens for all the pages existing or new both
Please help me fix it and do check the mail for login details
Thank you
When I’m trying to choose icons, for example for the icon box, there are just the “Font Newspaper”-Icons. The other icon-services are empty.
https://screenshots.firefox.com/Ie5W0MNKLX2hXXyV/stage.speichenheld.de
The system status is ok and i switched off all plugins (except the composer plugin).
https://screenshots.firefox.com/0XeQsQLPthqkwUvb/stage.speichenheld.de
I tried it with a similar configuration in a local environment and it worked.
Do you have an idea what I can do?
Thanks, David
Hello Portekoi,
Why did you have not followed our useful guide and did not increase the system status parameters? The yellow parameters should have to be increased according to our guide if you want to achieve good results.
Thanks for your understanding!
Those may be insufficient from what I can see in the system status screenshot. It is very important that these values are respected
– https://www.screencast.com/t/aDnEkrDmhw
The WP-memory can be set higher than the recommended 96M if possible. These would be basic requirements for most premium themes. Usually the hosting provider can do this for you, it should be an easy task for them.
There may be problems with the theme and theme plugins if there are insufficient resources.
Hello Kyle_newspaper,
Did you have checked your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/
Thanks for the message!
Hello k49ivanov,
Check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, please try the below solution ->
Set up the below code in .htaccess!
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
Hope this helps and let us know how it goes!
Thanks.
Hi,
Did you have checked the system status parameters to be increased according to our documentation from our theme requirements?
Thanks for your understanding!
Hello,
Yes, you will be able to move the theme as the activation can be reset from the system status screen: https://www.screencast.com/t/4Cxx6HoZwxk4
Thank you!
Hello cjolicoeur123456,
Please check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ Most likely, the PHP memory has exhausted and probably, that’s why you cannot save anything, sorry!
Thanks for your understanding!
Hello Viju,
Check the system status requirements to be according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ -> https://forum.tagdiv.com/requirements-for-newspaper/ If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page.
Thanks for your understanding!
Having the same issue. tagDiv Composer not working. I create a home page and click the ‘tagDiv Composer’ and screen goes blank, does not load. I have tried the following items found in forums.
1. concatenate scripts, true
2. increase memory to 256M
3. system status – mbstring and gdlibrary.
nothing has changed.?????????????
Using a MacBook Pro. running high Sierra.
please help
Hello aydinmehmet,
Check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/
Thanks for your understanding!
Hello Amee,
Check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, please try the below solution ->
Set up the below code in .htaccess!
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
Thanks.
Hi guys,
Is there a reason my TagDiv editor continuously loads, despite increasing max_execution_time to 60 and max_input_vars to 2000 so I get all green lights in System Status?
Following Support’s recommendation to increase resources to fix this, it still isn’t working (I’ve updated to v9 as well).
Please advise – I really need to update some key pages today!
Should I ask host to increase even further..?
Thanks,
Amee
Thank you for your reply. I updated everything, don’t use other plugins but yours. I don’t have a CDN system nor I use a wp caching plugin at the moment. Cleared browser cache and tested with other browsers and machines as well.
The shop page won’t change.
In the Woocommerce status I see that the Shop Page indicated is the one I designed, but when I open it, I keep seeing the default one. If I select another page as Shop Page, then the one I designed shows correctly. It is as if Woocommerce wants to show only its own Shop Page no matter what.
So I installed the plugin “Show Current Template” and the template for the Shop Page is always “archive-product.php”
In the Woocommerce System Status page, at the bottom, I see:
Overrides:
Newspaper/woocommerce/archive-product.php,
Newspaper/woocommerce/single-product.php
Hello oilhavense,
Check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, please try the below solution ->
Set up the below code in .htaccess!
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
Thanks.