Search Results for 'system status'

Hello,

Please also use this guide to get the rest of the memory allocation in check:
https://forum.tagdiv.com/system-status-parameters-guide/

Thank you!

Hi,

All the demos are built with the tagDiv composer, this is the main page builder in the theme. So editing a demo homepage should not be a problem. Maybe you have added additional content in it, that is not part of the composer.
I tried as well to edit the art creek homepage with the composer, there were no issues
– https://www.screencast.com/t/pjxrHI2jb

Please check if there are enough resources allocated
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase the parameters mentioned in that guide, if necessary. Insufficient resources can cause issues with the theme and plugins.

Let us know the results.

Thanks

Hi,

If the theme system status is set properly, according to the documentation
– https://forum.tagdiv.com/system-status-parameters-guide/
Then there are some solutions you could try. In some cases the solutions from these topics worked for composer problems
– https://forum.tagdiv.com/topic/gray-page-tagdiv/
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/
You could give those a try, let us know.

Thanks

Hello,

The blank white screen is caused in most cases by poor ssl implementation. Most likely your site url is not the same as the home url. After you make the move to ssl, please make sure these 2 boxes show the same link with https in front: https://www.screencast.com/t/ouiuuHe7UaNh
The system status screen will usually let you know about this: https://www.screencast.com/t/rFGJQ7woAb

Let us know if you still have trouble with the composer.

Hello,

The blank white screen is caused in most cases by poor ssl implementation. Most likely your site url is not the same as the home url. After you make the move to ssl, please make sure these 2 boxes show the same link with https in front: https://www.screencast.com/t/ouiuuHe7UaNh
The system status screen will usually let you know about this: https://www.screencast.com/t/rFGJQ7woAb

Thank you!

Hi,

The website loading speed is affected by many factors, like hosting server, plugins, page size etc. There are many guides here in the forum that can be useful in improving website loading speed. Some of them here
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
Begin optimizing the website and keep testing, improvements will start to show. Also be sure to check the theme requirements and system status
– https://forum.tagdiv.com/system-status-parameters-guide/
– https://forum.tagdiv.com/requirements-for-newspaper/

Thanks

So the problem is that the composer is not working properly, you cannot use the editor window as intended. You could try as a first step to check if there are enough resources allocated
– https://forum.tagdiv.com/system-status-parameters-guide/
If needed ask your hosting provider to increase the parameters mentioned in the guide. Check if this is any effect. Additionally try to deactivate as a quick test all the plugins except theme plugins. Check if this solves the issue.

If none of these suggestions work, please send us an email at contact@tagdiv.com and provide admin login. We will take a look. Include a link to this topic in the email.

Hi,

First please check the theme system status, if there are sufficient resources
– https://forum.tagdiv.com/system-status-parameters-guide/
If needed, ask your hosting provider to increase these parameters to the recommended values.
Also please check this topic
– https://forum.tagdiv.com/topic/errors-happened-during-tdciframedata-init-bindviewsmodelswrappers-14/

If there is still a problem, please try to deactivate all plugins except theme plugins and try the counter again. In case it does not work, send us an email at contact@tagdiv.com and provide admin login so we can take a look. Include a link to this topic in the email as well.

Thanks

Hello,

Please use this guide to make the proper memory allocation on your host: https://forum.tagdiv.com/system-status-parameters-guide/
As for visual composer, it could be a different issue than the memory allocation. Please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate the issue.

Thanks.

Hello,

You will need to disable all plugins at once. Test the site with absolutely no plugins at all. You will have to clear all caching as well.
A poor memory allocation can also cause the cpu to run at 100%. Please use this guide to properly increase the php memory and wp memory: https://forum.tagdiv.com/system-status-parameters-guide/
Also please try to update the php version to above version 7 if you use older versions of php.

Thank you!

Hi,

A memory limit of that size would be sufficient in most cases, so there should be no errors. Check in the theme system status and see what is displayed there
– https://forum.tagdiv.com/system-status-parameters-guide/
From what I found online that error is caused by insufficient memory
– http://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/
Try if possible to increase the allocated memory (if allowed by hosting as well) then check if this solves the issue.

Hi,

That would be an unusual amount of time to load a page. There have been many optimizations made in the latest theme version to ensure the tagDiv composer is fast to load.
Basically the theme requirements are these
– https://forum.tagdiv.com/requirements-for-newspaper/
– https://forum.tagdiv.com/system-status-parameters-guide/
The system status should be according to the guide, WP memory can be higher if possible. Additionally try as a quick test to deactivate all other plugins except theme plugins, then check to see if there is any improvements. Let us know the results.

Thanks

Hi,

Similar issues were solved with the solution mentioned in this topic
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/
In theory having adequate system status would ensure a proper theme and theme plugins, but certain server configurations and installed WordPress limitations or modifications may cause problems.
Please try the solution and see if it fixes the issue. If it does not, send us an email at contact@tagdiv.com and provide admin login details as well as FTP and cPanel login if possible. We will take a look. Include a link to this topic in the email.

Thanks

Hello charlenetoronto,

Ensure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins, increase system status parameters, purge CDN files if you are using the Cloudflare and check the results. If the problem is still there, you should make a new clean install from scratch to another subdomain for testing and check the results.

Thanks for the message!

Hello Ritukant,

I suggest you reinstall the latest version of the theme via FTP way, remove all of the untested plugins, clear all the caches, purge CDN files if you are using the Cloudflare, increased system status parameters and check the results. Very important is to check your requirements for the theme to be compatible with this guide -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for your understanding!

Hi,

Please check the theme requirements first
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase the allocated resources as mentioned in the guide. Then try to install a demo again. Additionally you could try deactivating all other plugins except theme plugins before attempting to install a demo. Let us know if there is still a problem.

Thanks

Hi,

If the theme system status is configured as mentioned above, there would be some other cases in which the composer will not work properly or at all
– https://forum.tagdiv.com/topic/gray-page-tagdiv/
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/
You could try to follow those topics. Try as well to test with no other plugins active, except theme plugins.

If there is still a problem, send us an email at contact@tagdiv.com and provide admin login details, FTP access and cPanel if possible. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

Indeed, there seems to be no page content whatsoever, no footer etc. Only the header is shown in the website at the moment. Basically these are the theme requirements
– https://forum.tagdiv.com/requirements-for-newspaper/
– https://forum.tagdiv.com/system-status-parameters-guide/
If these are met the theme and theme plugins should work, there could however be other factors regarding hosting or server configurations that can sometimes be causing issues.

Please check the theme system status, ask your hosting to increase the parameters mentioned in the guide if necessary. If there is still a problem, please send us an email at contact@tagdiv.com and provide admin login details, FTP and cPanel access as well if possible.

Thanks