- Apitd_api_top_bar_template::update_key
- Apitd_api_top_bar_template::update
- Apitd_api_single_template::update_key
- Apitd_api_single_template::update
- Apitd_api_footer_template::update_key
- Apitd_api_footer_template::update
- Apitd_api_smart_list::update_key
- Apitd_api_smart_list::update
- Apitd_api_thumb::update_key
- Apitd_api_thumb::update
- Apitd_api_category_top_posts_style::update_key
- Apitd_api_category_top_posts_style::update
- Apitd_api_category_template::update_key
- Apitd_api_category_template::update
- Apitd_api_module::update_key
- Apitd_api_module::update
- Apitd_api_block::update_key
- Apitd_api_block::update
- Apitd_api_header_style::update_key
- Apitd_api_header_style::update
I’m having problems to use tdcomposer after the update. The text element is not working properly, I put the text and it’s not saving. I tried to deactivate and upload the plugin again, but still not working.
Hi,
If you keep reply to your own topic we will get later to you.
Please contact us via email at contact@tagdiv.com and provide wp-admin and ftp access so we can take a look. Paste a link to this topic so we can identify you.
Also please note that always is recommended to make a full backup before any update – https://codex.wordpress.org/WordPress_Backups
Thanks!
Hi,
First please reinstall the theme (by FTP is recommended)
– https://forum.tagdiv.com/how-to-update-the-theme-2/
Update all theme plugins, the composer and multi-purpose plugins are now version 2.0. Deactivate all other plugins and child theme if used. Clear all caching installed and CDN files if used.
Contact your hosting provider and check with them if there are any issues with the server. Ask them to check error logs and investigate as well if possible.
If there is still an issue, it may not be caused by the theme. You can send us an email at contact@tagdiv.com and provide admin login information. Provide FTP access as well. Also included a link to this topic in the email.
Provide more details about the issue in the email, this will be helpful in the investigation. We cannot recreate such issues in any of our testing, there is no similar problem for most users who have updated the theme.
Thanks
Thanks for the answer. Until the update, I’ll deactivate the amp for all the post with reviws.
About analytics and views (in admin), I’m pretty sure that the theme is just counting the views of the no-amp version, look at the images of one post of yesterday 
Hello pocto,
Please refer to the following topic from here -> https://forum.tagdiv.com/topic/website-crashed-after-new-update-so-many-things-now-going-wrong-with-theme/
Thanks for your understanding!
Hi,
Please note that the AMP plugin is optional, you can simply deactivate it. However it should work as intended, we have tested it before including it in the update. AMP posts should be served by Google once indexed. Provide a link to your website so we can inspect these issues. Also please specify how exactly you are testing.
Thanks
Hi,
I’ve updated the theme to the latest version 8.7 and I found some issues when using visual composer. For example, I’m using a row that is 1/6 + 5/6 and that used to display correctly but after the update the 1/6 column is on top the 5/6 column instead of being left and right.
Have the padding or the margins changed with this update?
Thanks.
Hello gooma2,
The latest theme update has been made on February 14 and on February 15 it was only an update for Theme Forest page! There are nothing bugs with our new theme update. Please provide more details about what exactly you mean.
Thanks for the message!
Thanks for your message!
Hi,
First please reinstall the theme (by FTP is recommended)
– https://forum.tagdiv.com/how-to-update-the-theme-2/
Update all theme plugins, the composer and multi-purpose plugins are now version 2.0. Deactivate all other plugins and child theme if used. Clear all caching installed and CDN files if used.
Contact your hosting provider and check with them if there are any issues with the server. Ask them to check error logs and investigate as well if possible.
If there is still an issue, it may not be caused by the theme. You can send us an email at contact@tagdiv.com and provide admin login information. Provide FTP access as well. Also included a link to this topic in the email.
Provide more details about the issue in the email, this will be helpful in the investigation. We cannot recreate such issues in any of our testing, there is no similar problem for most users who have updated the theme.
Thanks
After installing new tagDIV Composer, WP admin became slow. No matter on what you click it needs to at leaat 5-10 sec until loaded.
Here is the guide https://forum.tagdiv.com/how-to-update-theme/ or https://forum.tagdiv.com/how-to-update-the-theme-2/ . But the best way is to update via either Cpanel or FTP https://forum.tagdiv.com/install-via-ftp/ .
Hi,
1. AMP pages do not display a menu, it is not missing as a bug. That is similar to Yoast website, which is leading among SEO solutions
– https://yoast.com/social-media-optimization-with-yoast-seo/amp/
This is subject to change, that means that in the future adding a menu may be considered.
2. A decision was made regarding the social styles leading to the current implementation. The style cannot be changed at the moment as it can be seen in the AMP settings, options to select more styles may be introduced in a later plugin update.
3. We will try to improve the AMP documentation as soon as possible regarding it’s settings. Basically for Adsense ads you have to enter the required ad parameters in the provided fields and that is it
– https://www.screencast.com/t/7EhwRKCzaHwq
For custom ads (like simple banners) you have to enter the code in the field below
– https://www.screencast.com/t/eVwS9GzH
4. The featured image cannot be removed from the post page, there is no setting for that at the moment. The plugin may receive a setting to allow you to disable the featured image on AMP pages, in a future update. If this is required for you now, you could edit the template file from the plugin
– https://www.screencast.com/t/vh9jpXtBJoWM
5. The search link is not broken, it will lead to the search form on your website. It will be an empty search page
– https://www.screencast.com/t/7oi9UxzK
If you were to search for a term it is like this
– https://www.screencast.com/t/ZHZIii30T1
That “-” is a delimiter between search term and “search results”.
6. I have tested all the dropcap styles in an AMP enabled post, these are the results
– https://www.screencast.com/t/Qo6smmCGvk
The styles are displaying normally from what I can see, please provide some more details about the issues you are having with the dropcaps on AMP.
Dropcaps can be set here – https://www.screencast.com/t/wLrqwUrP8p5
Quotes here – https://www.screencast.com/t/mCQBFDksVcCu
Pages can be used with AMP if needed, the pages must be created similar to posts however (without page builders). There is an option to enable AMP on pages in the theme panel settings.
Please note that all suggestions are noted, and all identified issues with the AMP plugin will be fixed as soon as possible.
Thanks
I purchased Newspaper theme from Envato Market a few months ago, which included the full version of visual composer to use a long side tag div however upon doing a recent download of it again from Envato I can not seem to get visual composer working. I have followed this guide: https://forum.tagdiv.com/update-the-visual-composer-plugin-wpbakery/ however WP Bakery is still being uploaded… someone please help me because it worked fine for other websites I built when I initially downloaded it…
yes using wp super cache also signed up with cloudflare have minimal plug-ins. After the last update it slowed down even the wp admin panel is slow.
I follow the links you sent and applied most of the changes with little of no impact so it leads me to believe there is another problem
That’s exactly what I’m referring to.
PS: I just saw a new update is available. Can you walk me through some few steps on how to install it since it’s my first time? Also, do you lose all your previous settings and customizations after the update?
I have recently updated my WordPress theme and since that time tagDiv Composer is giving an error on my home page. I would appreciate if you can open the following link to check the website home page.
If I deactivate the tagDiv composer plugin, the home page loads with articles but with a different layout.
Hi,
Is the problem specific to the homepage? Does the rest of the website display properly? Edit the homepage with the composer and check if the content is still there.
The update will not erase page content, everything should be as before. Very important to clear every cache installed and CDN as well if used. If you use a child theme, temporarily switch to the main theme. Deactivate all third party plugins if possible, leave only them plugins active. Let us know the results.
Thanks
@kwacha If you could contact us by email at contact@tagdiv.com we will investigate. Make sure both tagDiv composer and multi-purpose plugins are updated. They are now version 2.0
– https://www.screencast.com/t/wanXBak8fa41
Sorry for this inconvenience, there should be no problem after updating to the latest theme version as long at is made properly (FTP recommended) and theme plugins are updated. Problems can be caused by third party plugins or maybe child themes (switch to main theme if you use one).
Please also include a link to this topic in the email.
Hi,
Visual composer (now WPBakery Page Builder) has not received any updates, the latest version is 5.4.5 which is included in the full theme package (plugins folder)
– https://forum.tagdiv.com/whats-included/
That issue you are having is most likely caused by having the tagDiv composer activated. This composer is activated by default when the theme is installed or updated. Please deactivate it from the plugins section and check the results.
Thanks
That is usually caused by caching. Clear everything, installed caches or server provided, CDN cache if used, also clear browser cache. Also if you use a child theme switch to the main theme. Then check the results.
The tweet button is no longer included in the share, so if you made the updated and it is still appearing then chances are your content is served from cache.
@gooma2 That error can happen in these cases
– https://forum.tagdiv.com/topic/errors-happened-during-tdciframedata-init-bindviewsmodelswrappers-14/
Do not edit pages built with Visual composer, with the tagDiv composer. If you want to switch to the tagDiv composer, create new pages entirely with it. You can also deactivate the tagDiv composer and keep using Visual composer. It will still be provided in the theme package and updated.
But there is a custom field “post_views_count”. Sometimes, intermittently, it’s as if this field does not update properly when the post is updated – as if it resets to some previous value. A “hack” would be to note the views count before updating post and then entering the value into this field.
It’s not a life-or-death thing, of course, just a nuisance.
Buna mariusfv,
Imi pare rau sa aud acest caz. De retinut este faptul ca tema noastra a fost foarte bine testata si este intens testanta inainte de orice update. Din pacate, noi nu putem recrea aceasta eroare si pana acum nu am avut nici un astfel de raport negativ. As avea rugamintea sa ne trimiteti un email pe adresa noastra de contact@tagdiv.com unde sa ne furnizati credentialele (wp-admin) sa putem intra sa vedem ce ar putea cauza aceasta eroare. Avem novoie de un exemplu concret sa putem veadea daca intr-adevar este o eroare generala sau daca aceasta apare numai pe site-ul dumneavoastra in anumite motive, imi pare rau. Referitor la path, nu avem ce alt patch sa scoatem decat cel deja existent care face trecerea de la versiunea anterioara la versiunea actualizata. Asteptam email-ul dumneavoastra sa incercam sa facem unele investigatii.
Multumesc pentru intelegere!
