Search Results for 'update'

Hi,

This is most likely caused by a plugin or customization to the theme, causing issues with the transitioning opacity set on the images, which fails to load properly. As suggested above, try to disable all the plugins except Visual composer and clear the cache to see if the problem persists. A quick fix that might work for you, would be to try and disable the lazy load feature in theme panel – https://www.screencast.com/t/cyYcMGRuR
Also if you should consider updating the theme to the latest version, as well as the bundled plugins, here is a guide to help you through the update process – https://forum.tagdiv.com/how-to-update-the-theme-2/

Thanks

Hi,

Everything seems to be in order, and if you have no issues in utilizing the Visual composer editor in your pages, then it is working properly. What I meant was about the Update notice that you mentioned in your previous reply and if you have any problems with the editor, in which case please let us know if this is preventing the functionality of Visual composer or you are experiencing any problems.

Thanks

Hello aderayendra,

Yes. All the settings should have to be loaded in your database. Also, for each theme update, you should use the FTP way because this is the surest method in this case. If you need more assistance regarding on your save theme settings, please send us an email at contact@tagdiv.com with your log-in information (wp-admin), so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you. After this, you should check your dedicated server requirements to be according to our guide here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for your understanding!

Hi,

This could also be caused by the hosting server you are using, if it does not meet even the minimum theme requirements as specified here – https://forum.tagdiv.com/requirements-for-newspaper/ Try to contact your host and see if this is the case, and ask them to make the needed modifications. These errors could also be seen in the server error log.
We are aware that the Visual composer editor is getting bigger with each update, and becoming heavy in resource usage. But if the server meets these requirements, and a clean install is made, using only the plugins provided with the theme, everything should work properly. Please let us know how it goes.

Thanks

Hi,

That message is simply an indication about how to add a sidebar on your page, using the widgetised sidebar element. If you choose a latest articles template the sidebar settings will be available for that section. More about the available page templates here – https://forum.tagdiv.com/page-templates-2/
Regarding the update notice, that could appear if you had an old Visual composer version before the update. Please provide a screenshot if possible of the notice and where it is occurring.

Thanks

Hi,

You can use this guide to help you with the Visual composer plugin update – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ The developers try their best to provide the latest plugin updates when available, as soon as possible.

Thanks

Hello neronart,

The only way in this regard is to make a full backup to your database, update the theme to the latest version of it and then you should try to adjust the new theme with your customizations, sorry!

Thanks for your understanding!

Hello KB281182,

First of all, I will thank you for your interests in our theme! Notice that all the required data is included in the packet which you have downloaded from Theme Forest. Yes, the Visual Composer comes bundled with this package, and it no requires some activation. You only install it according to our useful guide which can be read from here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thanks for your understanding!

Hi,

Normally those should not be lost after the update process but it would be a good idea to try and save them as a backup, just to be sure. Here is a guide to help you with the update – https://forum.tagdiv.com/how-to-update-the-theme-2/ whether you choose to make through wordpress or by FTP.

Thanks

Hello neronart,

I have inspected your website and I saw that you are using an old version of the theme, like 6.1, as you can see here -> https://www.screencast.com/t/7IkrsUxVv Please update the theme to the latest version of it which is 7.7.1 via FTP way because this is the surest method in this case. Update the theme and the required plugins, clear all your caches, purge CDN files and check the results.

Thanks for your understanding!

Hi,

Well if you have tried to enter the missing ad size or a new one in the theme corresponding file, it should display in the theme panel. When you add this size in the file, then save it and re-enter it is it still there? I still believe it is a cache issue or the modifications are not saving for some reason, try deactivating all cache plugins and also check to see if the host you are using has a server side cache. If nothing works, I can only suggest a fresh theme install – https://forum.tagdiv.com/how-to-update-the-theme-2/

Thanks

Hello,

The big grids do not support titles. You can try to add a text with title element above the grid and add your title. The on the grid add a negative margin to remove the spacing left: https://www.screencast.com/t/KsSEbAdgbs1
Or if you are referring to the page title, then you will have to use a page template that can show the title: https://forum.tagdiv.com/page-templates-2/

For the theme update pl;ease use this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/

If you want to remove the fade effect for the images in the grid, please choose another option from here:
https://www.screencast.com/t/z1pBP2fm

Thank you!

Hello,

I will add this as a suggestion for future updates but this request has to become more popular if we are to implement it. We have lots of requests and need to prioritize.
For the moment, you can change the subtitle html to a h2 by altering the post template files: https://www.screencast.com/t/VUuTQvuq

Thank you!