Hi, I have been facing issue with a full White screen loading before the full websites load. This is been an issue since 20 days. I have updated my website to 11.4 but still the same.
4 days later, would you kindly give me an update on this issue, please?!!! No wonder people have to open several tickets in order for you to get back to them….
I have a new release RC 11.4.1 in the “Update” section. Where can you find out what has changed? And is it worth it to install?
Hello,
If you want to update the theme I recommend that you update the theme via FTP/cPanel on a staging website and make sure that you have activated the tagDiv Standard pack plugin to keep the look of the website.
Before the update, please make a full backup to all files and the database if something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
Thank you!
Ok, I found the fix and want to share if someone else has this issue. I use Google Ad Manager (DFP). I made no changes to my code and when I updated the theme the leaderboard banner disappeared. I assumed it was a tweak to the theme.
When researching the ad serving I discovered DFP was only serving the first 30 ad units. I have 32 ad units and the leaderboard ad was #31. I deleted some old ad units and presto the ad started serving.
What is odd is this worked for a long time with no issues with the 32 ad units. I am not sure if something changed with DFP, but at least I figured it out.
No luck, not sure the issue. It all happened after the last theme update.
hello good day, I have a site using the theme newspapper version 7, my wordpress was updated by the hosting and later I started to present warnings on the site and it appeared that my theme was not activated, I bought the theme again but it is already version 11, How can I update the theme without affecting my site?
https://www.infobaja.info/
Hi,
The next update will be next week, we are still doing some testing.
Thank you!
Hello,
Thanks for the information, do you know when the update will be released?
Thanks!
Hello,
This problem is solved in the next theme update.
Thank you!
Just installed and activate it. First update I want to do is changing logo. I added it in backend’s theme panel > header. On front end it still shows the default log and on the sticky menu, shows my logo along with the default logo. I followed up on frontend edit. Nothing is updating, no matter what I try to change. And the save button just spins infinitely with no outcome.
So what is missing in order to get a first good experience 😀
I’m in the same boat as @vikasnangia – I’ve specified my fonts for body text and headings in the Theme Panel (in my case, Lato for body text and Montserrat for headings), but I’m finding in multiple locations that choosing “Default font” in the element settings renders out in Roboto.
If this is by design I’m absolutely bewildered – if I say “Default” it should inherit what has been set globally, I shouldn’t need to go through *every* element in *every* template and manually set my fonts. That’s what CSS was designed to do (update once, change all that inherit it), it’s what every website I’ve coded for the last 20 years has been setup to do.
Update: I found a workaround to quickly update the fonts per template in bulk – in tagDiv Composer choose “Website Manager”, Fonts and then hover over the fonts you want to standardise. It’ll advise which elements are using the font in question, then you can choose your preferred font and it’ll make the changes. I still don’t understand why “Dafault font” won’t just inherit what’s set in the Theme Panel, but it’s a reasonably efficient workaround. Oh, and you have to do this on every template too.
I finally made the update to WordPress 5.9, I gave it a few days so any major bugs could be ironed out beforehand.
After the update I noticed that all of the headings in the Gutenberg editor became the same size, this is very confusing, especially with longer articles that have many headings.
Check the image here: https://gyazo.com/ecf564bf63aab6cffcd7ff5eca853f1a
Does anyone know a quick workaround or if this is due to get fixed anytime soon?
Thanks!
Hello Karin,
You can try to install the plugin manually, and you can get the plugin from the package that you download on the ThemeForest -> https://forum.tagdiv.com/whats-included/ -> https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/
Thank you!
Hello. I updated my Newspaper Theme some time ago to version 11.2. I used to be able to display my Side Bar ads pretty easily, but now I’m not sure where I have to go in the Theme or somewhere else to display them. Rich now, 3 ads display fine – see here: https://blog.truthentics.com/
BUT… I want to ad a 4th ad below the first 3. Where do I go to do this?
I appreciate the help. I have no idea what I have to do.
Rich
Hi Calin, did you receive the FTP and login information I sent on Monday?
The #1 problem is that I can’t update text (and therefore forms) on pages using an icloud template and tagdiv’s text editor. The text area just keeps spinning and never allows me to edit the text content.
Thank you for your help.
I am having issues with the latest theme update and my Google ad manager header ad. Once I ran the update the ad stopped serving. I have run through all the ad code, but not sure why now this does not work? The rest of my DFP ads are serving, but not the leaderboard code. Any help is greatly appreciated.
https://www.lagunabeachindy.com/
I have not run the theme update on this sister site and the ads still serves: https://www.lagunabeachmagazine.com/
Hi Bettina,
Thank you for you message.
Our login and register page are accessible at
http://www.multippl.com/register and http://www.multippl.com/login
These are both Ultimate Member forms.
Yet when we look at any article on the website. We will use for example this post:
https://www.multippl.com/isamu-noguchi-sculptor-and-citizen-of-the-earth/
At the bottom of the article people are able to leave comments. Previously if they clicked on the ‘Login to leave a comment’ buttom the Ultimate Member login would popup. Yet it has reverted back to the WordPress modal since I updated the theme.
Please see screenshot. https://paste.pics/FV2YE
We were wondering how we could disable the wordpress login from popping up to instead have the Ultimate Member login form.
All the best
Thomas
Hi Alex, those warnings are on our list to be treed, but, our theme do not include the woocommerce and it is only compatible with it, therefore, I can not say if those will be in the coming update or not, normally since the offers and review are created only when the woocommerce is used should be fixed in the plugin.
After a search on google I found more topics about this and those do not include our theme https://wordpress.org/support/topic/either-offers-review-or-aggregaterating-should-be-specified-error-5/
All that we can do is to note them on the request and bug lists and our developers are those how decide how and when will be fixed/implemented.
Thank you for your understanding!
Hi,
If the posts are not display only when you are not logged, that means it is related to the cache. Please check the cache plugin and make sure that this is set to be clear when a posts is publish or updated.
We recommend wp super cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you!
The problem appears when I update to the latest version of wordpress
Hi Calin,
I agree that Google reports this as a warning but in my experience the Google warning is the same as saying: I warn you to fix it but if you don’t I penalize you. Now, it is quite known that this problem (because it is a problem and not a warning) has had thousands of users who have reported as a result a decline in Google’s authority and therefore a strong loss of positions in the SERP.
I strongly believe that this problem needs to be solved since it is generated by your thema which includes Woocommerce. I am convinced that with your update it is possible to solve the problem. I repeat: Google reports it as a warning but then penalizes you. And I’m 100% sure of that.
Hi,
Like the option suggest the elements are only hidden, so those will be loaded in page source, but will not be display.
To make a mobile page with a small content, please try the mobile page option -> this can be use for pages and cloud templates. -> https://i.imgur.com/o31zeIb.jpg -> https://prnt.sc/26cu0mc
I hope this will help you!
This is my Website. it has been a problem I am facing for a long time. my new post is not shown on the posting page but when I log in to WordPress so then my all-new updated post is all shown.
but any other device and mobile screen do not show my new update post. show please check my website: http://www.mominmobile.com and solve this problem. I am very very respectfully to you for this solve portable ok
Hello,
If you want to update the theme I recommend that you update the theme via FTP/cPanel on a staging website and make sure that you have activated the tagDiv Standard pack plugin to keep the look of the website.
Before the update, please make a full backup to all files and the database if something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
Also, if you want, you can contact our custom work team here and they can help you to update the theme safely: https://tagdiv.com/premium-customization-services/
Thank you!
