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jayd2000
Participant
#0

Hi, I am trying to update my theme, but it won’t save any new settings. The saving image just keeps spinning. any ideas?

Anamaria
tagDiv Staff

Hello,

Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

So you have the mobile theme plugin activate and that’s why my colleague told you to add the logo in the mobile theme, you changed the logo for mobile responsive and when you activate the mobile theme plugin your pages will be overwritten by the plugin.
Also, please check this topic https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ for more information about mobile versions.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please give me more details on where this error occurred, if you updated to one of the plugins or theme.
Did you add any custom code?
Also please send me another screenshot, because this https://i.imgur.com/UzfZCNR.png is not correct.
Also, please do a test using only tagDiv plugins, clear all cache (browser, server).

Thank you!

Calin
tagDiv Staff

Hi,
I just find a plugin for protection, this is ”
WP Content Copy Protection & No Right Click” -> https://wordpress.org/plugins/wp-content-copy-protector/ I hope it will help you.
About the theme update, I’m not quite sure, soon will be updated the Newspaper theme, and only after that will be updated the Newsmag theme, but I think that will be sooner than Christmas.
Thank you!

Matuser
tagDiv Member

Hi

Thanks for the update but this problem is not related to Grid or Grid’s modules scalling / cropping but is releted to adjusting a (featured) image (by either cropping or proportionally re-scalling that image) by Newspaper theme, so that this picture fits into particular Newspaper theme module window: Module_MX5 in this case (from Grid_1)
—————————————————————–
https://forum.tagdiv.com/theme-blocks-modules/

Block 3/3 Row 2/3 Row 1/3 row
Big Grid 1 Module MX5 + Module MX6 – –

—————————————————————–

Yes, your instuction was followed, meaning:
– 534×462 Thumb was enabled in Newspaper theme -> BLOCK SETTINGS https://ibb.co/gwgmJL9
(https://www.screencast.com/t/N18dR3qZrh)
– Regenerate Thumbnails plugin was installed and used (https://forum.tagdiv.com/using-the-theme-with-existing-content/)

After the featured image was actually modified as in the instructions, it’s fitting much better to MX5 Module window: https://ibb.co/GFN9Jzf.

Could you please elaborate why earlier you wrote that
“standard elements, already customized which you can not customize it” ?
while it looks like it was acctually possible to adjust (customize?) the feature image ?

Please axplain also:
what do you mean by “default template” here?
what do you mean by “old ones” elements?

Thank you

  • This reply was modified 4 years by Matuser.
Mario
tagDiv Member

Hi,
I have the same problem, and I think this answer is like milking a dead cow.

Are there any indications that you will resolve this in the next update?

Tnx

inpeaks
tagDiv Member

It is updated as shown in this screenshot, https://prnt.sc/1v164io and it is coming now.

Thanks

inpeaks
tagDiv Member

Hi,

It is updated as mentioned, Newspaper -> Theme panel -> Mobile theme -> Header.
Refer: https://prnt.sc/1v14i4r
Deleted the cache and tried but the logo does not seem to appear in smaller devices.

Suggest if anything else to be updated.

Bettina
tagDiv Staff

Hello!

The changes will be applied usually in the next updates!

Thank you!

Praga
tagDiv Member

Thank you very much Calin.
I’ve already been searching the entire forum, but I didn’t find anything. I just hoped the technical team had tried something. Do not worry.
I hope everything you comment comes out soon.
Well, I only have updates to come out. Finally, then: When can we approximately expect the new update? Christmas?
Thank you

Bettina
tagDiv Staff

Hello!

I just replied you here:https://forum.tagdiv.com/topic/theme-logo-is-updated-but-it-does-not-reflect-in-smaller-devices-2/#post-419168

Please check and let’s continue the discussion there.

Thank you!

Anamaria
tagDiv Staff

Hello,

I’m not sure I fully understand what issue you have, can you provide more details?
Also, if you created a mobile page, please make sure you don’t have the mobile theme plugin activate.
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY

Thank you!

Thank you!

Bettina
tagDiv Staff

Hello Ilona!

Try to re-add this element and type there the subtitle text.
Please make sure you have the latest version of the PHP, WordPress, theme and plugins(11.2).
Delete and re-install the TagDiv Composer plugin, try again that element and see the results.

Thank you!

Bettina
tagDiv Staff

Hello!

Please make sure you have the latest version of the PHP, WordPress, theme and plugins(11.2).
Delete and re-install the TagDiv Composer plugin.

Let me know the results!

Thank you!

Calin
tagDiv Staff

Hi seo.gody,
If I’m right this is an a message from WordPress. Now the problem from what you have reported seems to be with the php version, you are using an very old php, what you need to do is update it to 7.3 or greeter -> https://forum.tagdiv.com/requirements-for-newspaper/
This should fix the problems that you have and make sure that all the theme requirements are set at list like in our guide.
Thank you!

inpeaks
Participant
#0

Theme logo is updated but it does not reflect in smaller devices.
Wrong logo seen in smaller devices: https://prnt.sc/1uyrlkz
Updated and correct logo seen in desktop version: https://prnt.sc/1uyrzrb

Site: http://www.inpeaks.com

Please support to resolve this issue.

inpeaks
Participant
#0

Theme logo is updated but it does not reflect in smaller devices.
Wrong logo seen in smaller devices: https://prnt.sc/1uyrlkz
Updated and correct logo seen in desktop version: https://prnt.sc/1uyrzrb

Please support to resolve this issue.

podcastmovement
Participant
#0

I am looking to modify how the mobile menu slides in and out, how to update the location of the social icons, how to expand the menu items by default instead of collapse, etc.

See this video of my menu first, followed by what I am trying to modify it to be like: https://www.loom.com/share/1468943e1fef40079d835e7c4428d86e

jessewpool
Participant
#0

Hello, I am having trouble setting the linking of the social media icons at the very bottom of the footer on my site:

https://americanveteransaid.com/newblog/

I tried doing this through the Newspaper > Theme Panel > Social Networks

But it won’t update those bottom icons, they are all still linked to “#”… I also tried seeing if I could edit them with TagDiv and they don’t show up in that editor.

Any help would be appreciated thank you.

Anamaria
tagDiv Staff

Hello,

I saw you have an older version of theme 8.0.1, so if you want to update the theme, please update on staging or subdomain => https://forum.tagdiv.com/how-to-update-the-theme-2/, also, please make a full backup -> https://www.youtube.com/watch?v=LAJXrSI-dDA,activate the tagDiv Standard pack plugin to keep the website look,
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
Also, these are some articles about your issue
-> https://kinsta.com/blog/502-bad-gateway/
-> https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-502-bad-gateway-error-in-wordpress/
-> https://wordpress.stackexchange.com/questions/135960/wordpress-admin-ajax-php-returns-502-bad-gateway
-> https://www.digitalocean.com/community/questions/nginx-returns-upstream-sent-too-big-header-while-reading-response-header-from-upstream

Thank you!

cre8
Participant
#0

Hello,

I’m using Newspaper and up until now whenever a new version was published I was updating js_composer (WP Bakery) to the latest version. The latest update I have is on version 10.4.1 which has WP Bakery 6.6. Latest version from some months now of WP Bakery is 6.7. I searched to see if you mention that you dropped WP Bakery in the changelogs without any success.

Have you removed the plugin?

Anamaria
tagDiv Staff

Hi,

First, ensure that you are using the latest version of the theme,v11.2 the system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/, clear all the caches and check the results. Try to resave your permalinks and check after the results.
If you need to make the update I recommend that you update the theme on a staging website and please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/ -> https://www.youtube.com/watch?v=LAJXrSI-dDA, clear all cache and see the results.

Thank you!

Anamaria
tagDiv Staff

Hello,


@Emma
,

Please update the theme to the last version (11.2) on a staging website, activate the tagDiv Standard pack plugin to keep the website look, also to avoid any problem that can appear after the update, also, please make a full backup to all files and database before update.
Also, please provide some screenshots to understand what settings and how the style is broken.


@LibertyIndyMedia
,

I saw you have an older version theme 8.8.2, so if you want to update the theme, please update on staging or subdomain => https://forum.tagdiv.com/how-to-update-the-theme-2/, also, please make a full backup -> https://www.youtube.com/watch?v=LAJXrSI-dDA
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
Also, if you want, you can contact our custom work team here and they can help you to update the theme safely: https://tagdiv.com/premium-customization-services/


@a
.harmach,

Please provide more details about your issues.

Thank you!

embarcado
tagDiv Member

Hi there Ana Maria, thanks for your feedback. Have updated API Key for YT following instructions on link https://forum.tagdiv.com/youtube-api-key/

Player onlo shows these ids: 0vtURRCDxJE, Vl_hITfUIK4, qWXHy_pLQFc, 1hgtbrILGv4.

I’m trying, o/w success, other ids such as: Xd-ZzgxJ4SU, qwm3iGmnSZI, 2cIv8L75tBQ

Thanks for assisting.

Rgrds

afratus
Participant
#0

Hi, I’m having issues with main menu on mobile. It’s not working since I updated to Newspaper 11. Can you help me?! Here’s my website: topensandoemviajar.com

Thanks!

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