Search Results for 'update'

Hi Hpro7, the google-analytics code in our theme do not need to be set in heander.php file (our theme have more heander.php and it need to be set in this one wp-content/plugins/td-composer/legacy/Newsmag/header.php but when you’ll update the theme, the code will be removed), that it is way this code need to be set in Newsmag > analytics/js codes -> https://i.imgur.com/4Hjiv94.png but it is possible that the google-analytics to not provide the results instant.
Also there can be other problems, for this you can check this guide https://holini.com/google-analytics-isnt-working/
I hope this will help you!

Hello,

Seems you have the Mobile theme plugin activate => https://www.screencast.com/t/h0ohbHcJO, when you install and activate the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
Better deactivate the plugin and see the results
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
Also, if you create a mobile page, please check if is set correctly => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

Thank you!

Hi,

You can find more information about tagDiv CSS Analyzer in this article => https://tagdiv.com/whats-new-in-the-newspaper-theme-10-4-update/ and you can take a look at the video guide here: https://www.youtube.com/watch?v=tnkVapqhIHc
Also, you can check this topic : https://forum.tagdiv.com/topic/css-analyzer-step-by-step-and-doubts/

Thank you!

Hello,

If you want, you can try to update the theme on a staging website and see if you will lose the settings. Normally there should be no problems losing settings now.
If you want we will try to help you update the theme, for this please make sure you have a full backup to all files and database, and contact us at contact@tagdiv.com and provide the wp-admin and cPanel access.
Please note that at the moment the support is a bit crowded. Replying may take up to 24 hours, and our schedule is Monday – Friday from 08:00 AM to 05:00 PM GMT+2.

Thank you!

Hello Thomas,

Please try to update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ also, please make a full backup and if possible please disable extra plugins during the theme update to avoid any problems that may arise.

Thank you!

Hi VisualSuspect, I notice our developers about this situation and I hope the will fix it until to the coming theme update.
Thank you for your understanding!

Hi diriras,
Indeed the situation it is like you and community member said, when you use the Cloudflare/caching this has an option that it is cache base on the url so if the mobile version has the same url but a different layout, then this will not be deliver.
We have a small guide for how to set the CDN with our theme https://forum.tagdiv.com/cloudflare-cdn/ most of user solve the problem when set it like in our guide.
Now if I understand correct you want to use the option for Cache Everything from Cloudflare usually, this is recommended when you are using the responsive version of the website and not with mobile theme plugin or mobile page template (now when you use the mobile page template, this has a different url, but it is connected to the main one from desktop and I do not know if the Cloudflare will find it).
Thank you for your understanding!

Hi robgomes,
Yes, it is normal that the view counts to be reset, because those are usually custom implemented in each theme that have this option and most possible do not have the same structure in code and database.
Now our theme allow you to set the number of views manually,, go in posts and enable the custom fields -> https://i.imgur.com/NavHTFn.png after that down in post will appear the the custom field options -> https://i.imgur.com/waKZBHe.png change it -> https://i.imgur.com/NAFEi9p.png and check the results. Now this can be done only on each post in part, and I think that you want to doo it for all posts, for this use this function – https://pastebin.com/pKcWYFUt (wp-content/plugins/td-composer/legacy/Newspaper/functions.php)
The value can be changed, I set it to 1000. Enter it in the theme functions file. Refresh a post page and check if the views were updated. Then remove the function and the view should increase from the set value.
I hope this will help you!

Hello!

This is not from our theme. Please update the PHP version of your website: https://stackoverflow.com/questions/63532111/deprecated-directive-allow-url-include-is-deprecated-in-unknown-on-line-0

Thank you!

Hi itgrcapitallink,
Usually, this situation when it is happen it happens on default themes too (if you want to can make a test), therefore, is not a problem related to our theme and it is a general problem.
There are more situations when you can get that error message when you try to save & update the post, most of theme and how to fix them can be find in this article -> https://docs.wpstackable.com/article/393-updating-failed-the-response-is-not-a-valid-json-response-error
I hope this will help you!

Hi Hassan Shafique, until now there were no reports about slouch a situation, but this is not exclude.
But since many client want to have different versions on mobile I think that if the website it is correctly indexed there will be no problems.
Also the mobile theme plugin is just a solution, you do not need to use it, if you want you can keep the responsive version or you can use the mobile page template. Using one of those you can keep the desktop design and blocks.
I hope this will help you to find the right mobile version for you!
Thank you!

Hi asdsawn24,
This situation it is quite strange and I say this because if should be something from the theme, I think that always should display hat error or if is a particular part of the theme, then it should display the error when you access that section.
Now this problem can be from different situations, for example it can be from a plugin conflict, for some settings or from some custom code set in the theme, theme files or .htaccess, wp-config.php or functions.php so we need to identify exactly from where it is coming the problem.
First please make sure that all theme requirements are set like in our guide -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ (make sure that you set the wp memory limit and that you add that code in htaccess).
After that another think that need to be checked it is to make sure that the theme and theme plugins were installed correctly, for this you can reinstall the theme via FTP/cPanel and install/update the theme plugins from Newsmag > plugins.
In case that you made all above steps and the problem it is still persisting, then we need to make some deep investigations, starting with the extra plugins that you use.
Let me know the results!