Dear Sirs,
I contacted the support Team of my Server and they reports as hereunder :
Upon checking there is something compatibility issue after the update/installation.
As a temporary solution I renamed the file “/home/digitals/public_html/glamour.business/wp-content/plugins/td-composer/css-analyze/css-analyze.php” to “/home/digitals/public_html/glamour.business/wp-content/plugins/td-composer/css-analyze/css-analyze.php_bak” and cretaed a empty file “/home/digitals/public_html/glamour.business/wp-content/plugins/td-composer/css-analyze/css-analyze.php” in the same location.
Now the website glamour.business started loading again:
Kindly contact your web developer or the plugin provider so that we can further check on this issue.
Please help.
Trilochan Bhattacharya
Hello!
Make sure you did the right settings for mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
Hope that helps you!
Thank you!
As this didn’t get fixed in the latest update, is there a way to keep the featured images from lazyloading as that is what is causing the Largest Content Paint Image to run high. WP Rocket actually has a section to list the files not to lazy load, and I’m assuming there must be code to do that on here. Thanks!
Hello,
For those errors please, make sure that you are using the last theme version, Newspaper v10.4 and the last WordPress version 5.7.
If you need to make an update, before please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also, please does a test on a subdomain and use only tagDiv plugins, and if you have a child theme, please use the main theme and clear all cache(also from your browser) and see if the problem persists.
Thank you!
Hello dear Newspaper team,
since latest update, I am not able to download any templates from the Cloud Library anymore.
All downloads get stuck at 0% or 75%, please see picture: https://www.londonmalanders.com/wp-content/uploads/2021/04/Cloud-Library-No-Download.jpg
Even waiting 30 minutes doesnt change anything.
I have the same problem on 3 “Newspaper” sites running on 2 different servers.
I tried to delete / reinstall TagDiv Cloud Library plugin, with no effect.
Wordpress is 5.7, theme latest version.
Any idea where the problem could be? What could i try?
Thanks a lot,
Best,
Roman
Hello !
If you have updated from such an older version I personally would go to use a PRO Demo. All the PRO DEMOS and cloud library templates are fully editable using tagDiv Composer. In this way you can deactivate the Standard Pack plugin too. which will eventually improve your page speed. You can take a look at some of our video guides to see what has been changed: https://www.youtube.com/user/tagdiv
I hope this was helpful !
Thank you !
Hello!
I’m sorry to inform you in this way, but if we didn’t test this plugin, we can’t say if it will work or not. You will have to test and see. I can recommend only something that is tested and it is working 100%. There can be a plugin conflict with every untested plugin, but we are building this theme to work with the tested plugins. So, our theme was tested with those plugins: https://www.screencast.com/t/TLZqOCb6F
I hope you understand my point of view!
Also, we have some requirements for using this theme. Make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Our interest is to help our clients efficiently and provide solutions which are working 100%. For this we need more information to understand the issue and we try as possible as we can to reply in a short time. So, I didn’t mean this: : “that’s your problem, not ours” , and I will never say these words to our clients because we want to help anyone even if they don’t have paid support.
Regarding to your issue, after update if you just use our newest tool without reading some information about it before, you can probably destroy your work(website). This tool was built to help and not to damage your speed and quality of your website. Some clients don’t have any problem after update, but some clients has a lot and I know it is not nice to see your work damaged. That’s why we recommend all the time a full backup before every update.
If you didn’t run our tool and also you have some issues about plugin compatibility with our tested plugins, then this means it is our fault and we will solve the problem.
Also, if you don’t have the plugins up to date, any solution will not work for you that’s why I suggest to give it a try and check because if you had an old version to your updates, then the theme update is not updating your plugins automatically.
Also, you should reinstall the TagDiv Composer again and delete your cache(even from your browser).
In conclusion, if you really want to use those plugins which are not tested with our theme, then of course it is your choice and you can use it, but our support policy mentions: https://forum.tagdiv.com/newspaper-theme-support/ that we can not provide support for un-tested plugins. What you can do is to contact our custom work team here: https://tagdiv.com/premium-customization-services/ and let them know which plugins you want to use and they can change even our theme files for you and solve your issues.
Thank you for your understanding!
your latest update ruined my website and I am not the only one complaining of issues related to the new update, yet there is not a single explanation from the team that developed it as to why all these reported issues are happening or whether the team is looking into it, what is this?
Tiny update!
I found one more shortcode, which is looking as shortcode. And it’s block 3 again.
[td_block_3 ajax_pagination=”load_more” limit=”6″]
Sorry, I didn’t send you the shortcode from previous update:
[td_block_3 block_template_id=”td_block_template_8″ custom_title=”ЛЮБИТЕЛЯМ ПОЧИТАТЬ” border_color=”#003675″ header_text_color=”rgba(0,54,117,0.83)” category_id=”63″]
Just status update!
I upgrade Newspaper theme to 10.4 and Category Naviagtion problem gone. But…
I still cannot edit any page or Cloud template with the same Error message.
BTW I found that one template block is shown as shortcode instead of good looking module. Please, check its code! I could correct it in classic editor.
I do hope that we move ahead for tiny step. I will keep working myself and keep you informed.
Hello Bogdan!
First of all, please check about a caching problem(delete your cache also from your browser) and a plugin conflict.
We recommend using WP Super Cache plugin: https://forum.tagdiv.com/cache-plugin-install-and-configure/
It should work because I tested with the latest update and it is working great on my side.
Hope that helps you!
Thank you!
Hello @design4lunch,
This can be from the firewall or security module which blocks admin-ajax.php request.
Please before doing the update, disable the all extra plugins you use and try to make the update manually, this is a guide that can help you => https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/
Thank you!
Hi,
I answered you in the other topic related to this problem https://forum.tagdiv.com/topic/how-to-show-last-updated-date-in-posts/ please check it.
Thank you!
Hello,
Please make sure that the update procedure is done correctly: https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, if the plugins aren’t updated, you can try to update manually: https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/
Also, before the update, please make a full backup, also will be recommended to disable all extra plugins and child theme (if you use).
Thank you!
Hello,
In most cases, this problem occurs because you have the latest version of WordPress with an older version of the theme.
Please check if you use the last version of WordPress 5.7 with the last theme version Newspaper 10.4 (if you have a theme version older, than NewsPaper 10.4 and you have the latest WP version 5.7, tagDiv Composer not work) and check to see if the problem persists.
If you need to make an update, before please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, if the problem persists please check if you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache (also from your browser) and try again.
Let me know the results!
Thank you!
Hello,
In most cases, this problem occurs because you have the latest version of WordPress with an older version of the theme.
Please check if you use the last version of WordPress 5.7 with the last theme version Newspaper 10.4 (if you have a theme version older, than NewsPaper 10.4 and you have the latest WP version 5.7, tagDiv Composer not work) and check to see if the problem persists.
If you need to make an update, before please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, if the problem persists please check if you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache (also from your browser) and try again.
Let me know the results!
Thank you!
After the latest update 10.4 the tagDiv composer not working. Following is the error message I’m getting in the browser
This site can’t be reachedThe webpage at https://tapasvan.me/wp-admin/post.php?post_id=3&td_action=tdc&tdbTemplateType=page&prev_url=%2F%2Ftapasvan.me%2Fwp-admin%2Fedit.php%3Fpost_type%3Dpage might be temporarily down or it may have moved permanently to a new web address.
ERR_HTTP2_PROTOCOL_ERROR
Please let me know how to fix this issue. Thanks!
After updating: In place of ads the name (Header of the theme) appears
Hello after the update, when we choose where the ads should be displayed appears. The name of the location where the code was implemented.
If I define only a computer, the code also appears on the cell phone. I’m sending the print for you to see and the website link.
Print: https://drive.google.com/folderview?id=19pFEOMxQ1_OmJskPWqaafca2W6evGTJm
Hi,
I have problems with two of my sites (polvora.com.mx and datanoticias.com) with the speed, when the theme update to 10.4 and have the Nav Cloud Library active, the sites start to work too slow.
Do you have any log or update about this issue?
Hello,
I update Newspaper recently.
When I did a post I use to be able to see posts and pages like this when creating them.
https://highlifemagazine.us/wp-content/uploads/2021/04/Screen-Shot-2021-04-06-at-6.18.22-PM.jpg
This is what it looks like when I try to create a page or post or edit a post or page.The big plus (+) in the top left corner … blocks are unavailable
https://highlifemagazine.us/wp-content/uploads/2021/04/Screen-Shot-2021-04-06-at-6.14.33-PM.jpg
This is what it use to look like when using the blocks (click the +)
https://highlifemagazine.us/wp-content/uploads/2021/04/Screen-Shot-2021-04-06-at-6.19.50-PM.jpg
Not sure what I need to do to get the block (+) and wysiwyg for the posts and page back.
Can you HELP please 🙂
All the best,
Bob
Hi Vlad,
Thank you. The category pages, posts are all restored with the correct header, navigation and footer.
The home page still loaded as it was with no header, drop nav or footer. After clearing cache this looks to be restored.
The update was from v3.9 to the current v10.4. Speed booster is now deactivated and the optional Standard pack plugin activated. Is it worth making this a required plugin?
Regards
Peter
Hi Bettina,
I am so disappointed in your reply. That is a terrible response.
I came to you with a tested and confirmed bug that was caused by TD Composer and your response is “that’s your problem, not ours”.
Well here is an update for you:
I downloaded and tested every single Stripe payment option for WordPress from the repository.
ALL OF THEM FAILED WHEN TD COMPOSER WAS ENABLED except one.
The only one that worked is “Stripe Payments Plugin”.
The rest of them failed. Another one initiated a session with Stripe but then failed to open up the actual window to enter CC info.
So the problem the problem is with TD Composer v2.8 blocking the javascript that Stripe uses to connect to their credit card processors. This started after I applied the 10.4 theme update.
Another wrinkle is that since the JS is being blocked, the log files from WPForms showed no errors, the JS just never fired.
WPForms is just one of the users of said JavaScript. Why it works with “Stripe Payments Plugin” is unknown at this time, but also irrelevant to me because if TD Composer wasn’t blocking the JS that Stripe relies on I wouldn’t be using any other Stripe plugins.
Let’s try this again shall we and actually see if we can find a solution or at least a general direction for a solution? I would hate to have to roll back Newspaper to 10.3.9 but I will if this isn’t taken seriously by TagDiv.
Best,
Kim
Installed plugins are not being updated automatically after the theme update. How can I fix this problem?
Hi, I don’t know how send a screenshot from here.
The plugin I use is WPML.
So the problem is the same in my description. I create several single template for posts.
In italian (first language) it works, but when I do the English translation, it is translated correctly but I don’t associate the template with the correct post type (single) so in English I can’t use the newly translated template as in Italian.
Worpdress version, theme and all plugins ar update.
LEt me know How I can do. please
Hi,
Thanks for your reply but it does not help me at all.
I’m up to date with all updates for all themes, wordpress version and plugins.
In the page that i’m trying to update i have this meta title and meta description entered – https://prnt.sc/115trpm
And in the page source code i have this – https://prnt.sc/115tt3r
As you can see, the title is different from what i have entered.
Also, i have enabled the Force rewrite titles function in the Yoast SEO plugin and it still does not work.
This situation appeared after the last update of Newspaper Theme.
Can you please help me?
Waiting for you reply,
Bogdan
