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videotecaflipnet
Participant
#0

Hello, I tried to update Newspaper from version 9.6 to 10.2 on WordPress 5.3.2.
I activated all the 4 plugins suggested: Composer, Cloud Library, Social Counter, Standard Pack but some elements and images are not loaded and even the menu messes up.
Here is a screenshot of the homepage with v. 9.6: https://prnt.sc/qluf4x
and this is with 10.2: https://prnt.sc/qlusae

Even the Theme Panel page is not loaded properly: https://prnt.sc/qlusso
Any suggestions?
I already tried to deactivate all the plugins except the TagDiv’s but nothing changes.
Here is the system configuration: https://prnt.sc/qlutkl and https://prnt.sc/qluubb
Any hint is appreciated.
Thanks a lot

Ander

Calin
tagDiv Staff

Hi,

If you have a child theme and you have set as homepage the latest posts -> https://i.imgur.com/NJtMeMq.png then the blog temple will not change, this is a bug, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.This problem will be fix in the coming update.

Thank you!

Calin
tagDiv Staff

Hi,

If you want to download the theme, you’ll need to connect with your user account on themeforest go to downloads -> https://i.imgur.com/yYAmoZw.png
Theme Install Guide
How to Update the Newspaper Theme for WordPress
If there is still a problem, please provide some more details.

Thank you!

delfinista
Participant
#0

Hello,
I updated the theme, updated the plugin, tried both via the web and via ftp but the same problem always arises:

This version of the TagDiv Mobile Theme plug-in is not supported by the currently activated theme!
Make sure you have updated the theme correctly! Follow this guide.

I followed the guide:
https://forum.tagdiv.com/how-to-update-the-theme-2/

But the same problem always arises.
How can I solve it?
Thank you

Calin
tagDiv Staff

Hi,

So you are using the mobile theme plugin -> https://i.imgur.com/xab6OJ3.png this will display the posts/content different from the desktop, maybe that’s the problem, also if you post an article and you have already open the homepage, in order to see the last post you’ll need to reload the page to update it.
If this is not what you mean, please provide some more details and some screenshots.

Hope this will help!
Thank you!

trafffic
Participant
#0

Hi, I am trying to change the Article Display view from the Admin area, but it does not update on the live site. Is this a known issue or is there a work around? I have tried every panel option, but it seems stuck on td_module_15.

Any advice?

xatucans@gmail.com
tagDiv Member

sorry, I forgot providing the link to check the issue. You can see it in the home page of my site: mondraberri.net It is a local newspaper and the news are updated several times a day. If you check it, you will see that the news are not updated until you reload the page

Vlad S
tagDiv Staff

Hello !

Unfortunately there are some bugs in the instagram implementation. Our team are working in fixing this in the future updates.

Thank you for your understanding !

Bogdan B.
tagDiv Staff

Hello,

Css is not dependent on the theme location but rather the classes and id’s of the elements.
There is another way of doing it however as the theme already allows this by using cloud library templates for your categories. You can use a different template with a different menu for each category. Use the cloud library, header manager and category templates and you will not need custom code and it will be much easier and 100% update proof. A child theme is not update proof.

Thank you!

diafne
Participant
#0

How do I go about updating the links in the footer? I am talking about the Privacy Policy, About us and contact ones?

Please see below image:
https://imgur.com/a/C5XB3Jg

jamiesharpe
Participant
#0

Hello – I’m using the TagDiv Instagram widgets on a few of my pages (both sidebar and footer) and they don’t seem to be updating. I’ve followed the instruction on the theme panel – social media to connect the instagram account and it all looks good there. Here’s an example page: https://www.pinkluggageabroad.com/maldives-luxury/

could you please let me know what I need to do in order to update? Thank you.

philfaccenda
Participant
#0

Hi there, just updated to the current Newspaper version, and now my website is wrecked … please help!

https://ecitybeat.com

rlawrence
Participant
#0

I am trying to update my header.php file, but I realized it’s not showing the correct content because of this that I found on my hostings error log:

[Wed Jan 08 23:07:44.296610 2020] [php7:error] [pid 26004] [client 12.118.137.26:25144] PHP Fatal error: Uncaught Error: Call to undefined function do_action() in /nas/content/live/califoryou/wp-content/themes/Newsmag/header.php:2\nStack trace:\n#0 {main}\n thrown in /nas/content/live/califoryou/wp-content/themes/Newsmag/header.php on line 2

It is referencing this line of code: do_action( ‘tdc_header’ );

Please let me know if you can help, I really need to start making edits to the page themes. Thank you!

slivertorp
tagDiv Member

This is great thanks Calin! I will try right now.
I really like the fact you took time to give me a solution.

That would be quite nice to implement this option in your next update.
Many people would want that

envatosh101
tagDiv Member

Thanks. Will try this out on our staging and will update you.

edinhadzic
Participant
#0

Hi! Since we updated our Newspaper theme our Next and Prev buttons doesnt work. Do you have a solution for this? Check: villalivet.se

tkvmai
tagDiv Member

Thanks. It turns out I haven’t updated the plugin

Calin
tagDiv Staff

Hi,

You should find these elements from standard pack that need to be replace in our documentation from here -> https://tagdiv.com/newspaper-theme-update-standard-pack-or-tagdiv-cloud-templates/ -> https://i.imgur.com/bQl5eXR.png also maybe this topic will help you too -> https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/

Hope this will help!
Thank you!

Calin
tagDiv Staff

Hi,

Please make first a full backup to your website and database and check our documentation for theme update -> https://tagdiv.com/update-newspaper-theme/

Hope this will help you!
Thank you!

Vlad S
tagDiv Staff

Hi,

Unfortunately there is a problem with the new option add in theme panel for disable the schema article, this interfere with preview draft, in order to fix this problem you’ll need to make some changes in theme file or deactivate the schema articles from here: https://www.screencast.com/t/0E3IucACC You will have to check that in order to deactivate the schema, this issue will be fixed in the next update.
The file are wp-content/plugins/td-composer/legacy/common/wp_booster/td_module_single_base.php -> https://i.imgur.com/EMWC74l.png add “|| is_preview()” -> https://i.imgur.com/78beFgC.png
wp-content/plugins/td-cloud-library/state/single/tdb_state_single.php
-> https://i.imgur.com/WIIKHSU.png -> https://www.screencast.com/t/VbigQIINRB
or you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look and make the proper changes for you. Include a link to this topic in the email.

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

Unfortunately there is a problem with the new option add in theme panel for disable the schema article, this interfere with preview draft, in order to fix this problem you’ll need to make some changes in theme file or deactivate the schema articles from here: https://www.screencast.com/t/0E3IucACC You will have to check that in order to deactivate the schema, this issue will be fixed in the next update.
The file are wp-content/plugins/td-composer/legacy/common/wp_booster/td_module_single_base.php -> https://i.imgur.com/EMWC74l.png add “|| is_preview()” -> https://i.imgur.com/78beFgC.png
wp-content/plugins/td-cloud-library/state/single/tdb_state_single.php
-> https://i.imgur.com/WIIKHSU.png -> https://www.screencast.com/t/VbigQIINRB
or you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look and make the proper changes for you. Include a link to this topic in the email.

Thank you for your understanding!

bilgi
Participant
#0

I changed it to many numbers starting from 2000 up to 5000. But every time I changed it it would not update the max_input_vars and would keep giving me the same error.

https://imgur.com/a/CDtx7LN

Vlad S
tagDiv Staff

Hello !

The updates are free. Unfortunately you will have to update to 10.2 in order to fix the instagram issue. Please make sure you follow our tutorial here: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you !

johnkruse
tagDiv Member

From Newspaper System Status
Theme version and theme database version is 9.8
WP version is 5.3.2
Caching plugin- “No caching plugin detected”

How do I update Newspaper and WordPress
Thank you

Vlad S
tagDiv Staff

Hello !

Unfortunately without tagDiv Composer Newspaper theme does not work.

There has not been an update for over a month ago, latest version is 10.2

We are able to offer you a refund if you make a request here: https://themeforest.net/refund_requests/new

We are sorry for the inconvenience !

Thank you !

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