Hi,
Unfortunately there is not such settings to upload the logo only for amp, sorry! this can be achieve manually, by setting the logo in amp files, unfortunately if you chose to do this you need to do it on each theme update, because those files will be overwrite.
Than you for your understanding!
Hi,
@josh-2 Please update to theme version 9.7.2, in the previous theme version there was an issue with AMP not working – http://prntscr.com/nl1wft
With 9.7.2 there should be no problem. Let us know if there is still a problem after you update.
@Milan AMP seems to be active and working for your website, using 9.7.2
– https://www.suggestking.com/sale/amazon-summer-sale.html?amp
Thanks
Hi Vlad S
It did not help!
And for your information – it is only in this special item, that pagination don’t work, and only in cloud template themes. It has worked fine in previous updates of newspaper theme. It has begun with update 9.7.
Regards BYS
Sorry again for the inconvenience, and thank you for the kind words. The fix is to replace a file from the composer with the one from our CDN, that is why I provided it.
Follow this path to the file that needs to be replaced – https://prnt.sc/nikwre with the one you download from the CDN.
Starting from the next theme update the problem with the single images will be fixed permanently.
Maybe you could have restored a backup when noticing this problem, due to the holiday period and some days off, also the high volume of support, our replies may be delayed. Just a suggestion. Let me know if you have more questions.
Hi,
Unfortunately, I have checked your website URL and I saw that your infinite scroll does not work as expected, as you can see here -> https://www.screencast.com/t/zrWovrz1c Please update the theme to the latest version of it which is 9.7.2, remove all of untested plugins because I saw that you are using something like this which can interact with the JS of the theme and causes a lot of unknown issues, clear all the caches, purge the CDN files and check the results.
Thank you!
Hi,
Please check our documentation about How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/
Thank you!
Hi,
Yes, there is an issue with header style 4, this will be fix in coming update.
Thank you for your understanding!
Hi,
That shouldn’t happen, if the plugins are part of the theme package from which you installed the theme they should work alright. They should only be deactivated automatically if they are from a different theme package, like an older theme, in this case there should be update buttons for each of them.
Try removing them again, then install them from the theme plugins panel
– http://prntscr.com/nkzayq
Be sure to use the latest 9.7.2 theme.
Thanks
Hi,
You can enter code in the single and loop single template files
– http://prntscr.com/nkz54e
But this will affect only posts that use the default post template
– http://prntscr.com/nkz5i8
If you use other post templates, note that since update 9.7 the post template files (and many other theme files) were moved in the tagDiv composer plugin
– https://tagdiv.com/updating-the-core-of-tagdiv-themes/
So the post template files are now here – http://prntscr.com/nkz6ku they would have to be modified there directly, child theme modifications are not possible anymore for them. Please let me known if you nave more questions.
Thanks
Hi,
Since I updated the theme I have issues with a a lot of my posts containing Instagram embeds. A lot of the times the emebds aren’t working and I just see the Instagram url. I have looked if it’s an issue with oEmbed but I can’t find anyone with related issues.
I just paste the IG links in the editor and it converts them to embeds. I then publish the post and everything seems to work but after some time (can be hours or days) the embeds ‘breaks’ and the front end just shows the Instagram url/link instead of the embed.
I tried wiping the oEmbed cache from post_meta in the database and this seems to temporarily fix the issue until some time goes by and the embeds break again.
A lot of our writers aren’t handy with html/code so using Instagrams embed code isn’t really an option.
Dear support team,
I’ve had many issues after updating the code to 9.7.2 on a multisite environment.
One of the sub-site /de pages cannot be updated or created. I have uninstalled and reinstalled the plugins nothing change. Followed on your support page the recommendations. I’m a bit lost as we have made no changes at all to the pages or post. Just update the core code which works for other sub-sites.
Please see it: https://unric.com/de
Error at zones: 5(models) : 0(dom). The model does not match the content
Thank you for your support
Hi,
I have checked your website and I saw that your featured images are working fine and also, are correctly rendered, as you can see here -> https://www.screencast.com/t/xW67QYC8mp5d I saw that you have an old theme version and also, for better theme results, we recommend to update it to the latest version of it which is 4.8.
Thank you!
Hi,
Yes, the new theme update comes with some changes in the root of the files. Now, all the theme’s file are located in the TD Composer plugin, especially in the legacy folder, like this -> https://www.screencast.com/t/fFCO16Co
Hope this helps!
Thank you!
Hi,
I’m glad that you solved the problem!
2. The problem with siblings will be fix in coming update, and will be no need to use custom css to make it to look normal.
Thank you!
After update 9.7.2 the date is gone in the big grid full 8. Before this update i changed the file module mx25. But this file doesn’t exist anymore. What file do i need to change to display the date again?
Thanks!
Hello !
Unfortunately this issue occurs sometimes happens on wordpress. Please take a look at this tutorial on how to upload the plugin manually via ftp: https://www.wpbeginner.com/beginners-guide/how-to-manually-update-wordpress-plugins-via-ftp/
Thank you !
So I ask … Do I need to update the plugin when a small update? Like for example with update 9.7.1-9.7.2. And if necessary, point it out.
Hi,
The v9.7 was a major update ( 9.7.1-9.7.2 was just fixed updates for theme ), if there was some modifications in plugin files, dos need to be update -> https://www.screencast.com/t/n4OYlwD9gquJ -> https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Thank you for your understanding!
Buna ziua,
Ieri am facut update la tema, am pus versiunea noua, dupa care site-ul meu s-a incetinit considerabil de mult, merge ca un melc. Plus ca la update nu am putut sa instalez pluginurile temei, trebuia sa sterg toata tema, plus pluginurile anterioare si sa reincep totul de la zero.
Cei de la hosting mi-au zis ca pluginurile temei cauzeaza incetinirea siteului, dar daca deactivez de ex. tagDIV Cloud Library sau tagDIV Composer siteul deja nu mai merge, cu tema respectiva. M-am uitat la viteza siteului cu PageSpead Insight, mi-a aratat niste date dezastruoase fata de cum mergea inainte de update. 25 la mobil so 55 la desktop.
Ma puteti ajuta? Deja nu mai stiu ce sa fac, ieri am lucrat la asta 10 ore đ
Siteul e: doily.hu
Hello !
Unfortunately at the moment the newsletter is not compatible with the mobile versions. I’ve passed this issue to the developers and we are hoping for an update in the next updates as soon as it is possible.
We are sorry for the inconvenience.
Thank you !
Hi Simon
Thank you for your reply. So we will have to wait for google to update amp caches. However, from time to time our desktop results showing a strange amp format..I’m not really sure if this looks like amp but something wrong..
https://pasteboard.co/IdoMMwKK.png
Why this kind of format comes up for our posts
Hello !
We are sorry for your inconvenience !
It is mandatory to delete all what was left from the older version before intalling this update. Overwriting the files would cause a lot of problems. If you are certain that you have installed the updates correctly by deleting all of the older versions and made a clean install from scratch please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
Hello !
We are sorry for your inconvenience !
It is mandatory to delete all what was left from the older version before intalling this update. Overwriting the files would cause a lot of problems. If you are certain that you have installed the updates correctly by deleting all of the older versions and made a clean install from scratch please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
Hi Calin,
I have just experienced this exact same thing, although in my case I hadn’t customised the widgets at all.
I had Newspaper 8 installed with all the default widget / sidebars in place and have just been working on loading articles etc before launch.
I followed the process to upgrade to 9 and had a couple of issues with template menu settings being lost (easy to rectify and re-select the correct menu I want to use in each place).
However, I have also now lost all sidebar settings and all widget settings. So my sidebars are all empty and widgets all have no settings at all – completely gone.
I really don’t want / have time to re-build the default sidebars and widget settings as they were in Newspaper 8 from scratch. Is there a way to recover them or do you have some way I can copy the default setup to get me back up and running quickly?
Is there anyway to ‘backup’ custom sidebar or widget settings in future before doing a theme update?
Please look at ways to avoid these problems with widgets in future.
Thanks,
Tim
We can’t see any images on the site and we cant delete blocks with td composer, please solve this inmmediatly, the new update broke the entire design ITS A MESS!
