See this post. https://forum.tagdiv.com/topic/page-crashed-fully-after-update-cant-access-even-login/
I had the same issue
hello, all my site crashed after the update and i can fix it even if i turn off all plugin … i deleted the theme and fresh install and i still have error 500 … it’s look like nobody help us here …. it’s now 4 hours i try to recovery my site
hi, could you help me please, it’s now 4 hours i try to manage with my borken site and nobody ansmwer to me … i updated th the new version and i get fatal error 500 . try to delete and install again … no working
Hi there!
Today I’ve installed the SEO by Yoast plugin in order to customize properly the titles and descriptions of the posts in my website. However, the typical SEO by Yoast’s box that usually appears behind the post’s editor box isn’t there, I don’t understand why since it’s not an update of the plugin. I know this because I have it installed in other websites.
Is there any incompatibility with the theme? I think there isn’t for what I’ve read on the documentation, so I dont know if somebody from your team would have a look into my website and check what’s going on.
Thanks in advance and regards!
Yes, the new theme version is out and the Instagram should work as expected now.
Please use this guide to update: https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!
How to update the theme: https://forum.tagdiv.com/how-to-update-the-theme-2/
Read Update the theme via FTP section.
I just update to the newss version of Newsmag but I got an error
I then restored the last versione but the site isn’t reachable
here the message -> I don’t have wp booster!!!!
what I have to do?
wp booster error:
td_api_base::mark_used_on_page : a component with the ID: td_config_helper is not set.
/home/greenpl1/public_html/includes/wp_booster/td_api.php
wp booster error:
Missing parameter: ‘file’
/home/greenpl1/public_html/includes/wp_booster/td_autoload_classes.php
Fatal error: Uncaught Error: Class ‘td_config_helper’ not found in /home/greenpl1/public_html/wp-content/plugins/td-composer/includes/tdc_map.php:662 Stack trace: #0 /home/greenpl1/public_html/wp-content/plugins/td-composer/includes/tdc_main.php(32): require_once() #1 /home/greenpl1/public_html/wp-content/plugins/td-composer/td-composer.php(35): require_once(‘/home/greenpl1/…’) #2 /home/greenpl1/public_html/wp-includes/class-wp-hook.php(286): tdc_plugin_init(”) #3 /home/greenpl1/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(”, Array) #4 /home/greenpl1/public_html/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #5 /home/greenpl1/public_html/includes/wp_booster/td_wp_booster_functions.php(188): do_action(‘td_wp_booster_l…’) #6 /home/greenpl1/public_html/wp-content/themes/Newsmag/functions.php(22): require_once(‘/home/greenpl1/…’) #7 /home/greenpl1/public_html/wp-settings.php(426): include(‘/home/greenpl1/…’) #8 /home/greenpl1/public_html/wp-config.php(93): require_once(‘/home/greenp in /home/greenpl1/public_html/wp-content/plugins/td-composer/includes/tdc_map.php on line 662
I have bought Newspaper theme 2 days back. and today I received an update of it in my download section.
Now i am confused that is there no automatic way to update in the WordPress panel?
Or we should only need to update it manually uploading it every time
thanks
Hi,
I tried with serveral different style. I updated all plugins and version of newsmag theme is 4.3 (used 4.0to4.3 patch to update).
Everything is fine but Whatsapp and Viber share buttons are not visible even they are activated in theme options. Can you help please?
Hello goyal308,
Please update the theme to the latest version of it which is 8.7.3 and check the results.
Thanks for the message!
Hi,
i updated the theme and after impossible to acces to the site , error 500; I desactivated the theme by ftp and it’s work, i decided to downgrade and re-install the last version of the theme and it’s still not working … any solution ?
Hello snowsbest,
Please update the theme to the latest version of it which is 8.7.3 as you can see here
-> https://www.screencast.com/t/qCyAC0i1U
Thanks for your understanding!
I tried now to update all plugins and the theme. Deactivated all plugins. Nothing helps, just now suddenly no pictures are displayed. This occured before, when all this trouble began, please see this topic I created then.
I also cleared all caches couple of times. My server provider sais it must be a problem with my CSS.
I am trying to annoy you here as little as possible, but I am running out of ideas and am really helpless here. Does anyone have an idea, where to get (paid) help? Thank you so much.
Update: I manage to locate problematic plugin by turning off all plugins in cpanel and later experimenting in Plugins area of WordPress.
Only after turning on “tagDiv Newsletter” plugin, then page gives together with login area error:500
Even when all other plugins are disabled except “tagDiv Composer” there will be imidiate problem as “tagdiv newsletter” is activated
I checked it few times, so page works well with all plugins turned on or all plugins turned off, only when “tagDiv Newsletter” is not activated.
When I activate “tagDiv Newsletter” the page will give 500 error on atempt to login or view page only.
List of other plugins: http://prntscr.com/j6uqbb
How to fix this “tagDiv Newsletter” plugin so there will be no conflict ?
I just updated to the new newsmag 4.3 version and I noticed the theme now squashes the sharing buttons both on top of the article and bottom. What might be causing this?
[ Version 8.7.3 ] – fix: we updated to the latest instagram api, this should fix all the problems.
Hi,
My page: http://www.digitalfuturetimes.com has completely crashed after update.
I cant even access login page on wordpress, it says: “www.digitalfuturetimes.com is currently unable to handle this request.
HTTP ERROR 500”
I received on my email notification that there is update, I went to wordpress under Envato plugin and clicked “update”. Page updated, few minutes after update all functioned well, then sudenly now it can not be accessed either page or login.
please help, I am not expert so need help
Hello,
Your YouTube account provides just 2 subscribers on my end as well. It is a setting somewhere on YouTube preventing the proper subscribers from being grabbed. Test the counter on any other YouTube id and it will pull the correct sub count. Please check your YouTube account settings.
As for Instagram: please check this forum topic for a solution:
https://forum.tagdiv.com/topic/social-counter-and-instagram-problem/
Instagram made a few code changes that affected our Instagram widgets. Please use this temporary solution until the next theme update.
Thank you!
Hello,
Please check this forum topic for a solution:
https://forum.tagdiv.com/topic/social-counter-and-instagram-problem/
Instagram made a few code changes that affected our Instagram widgets. Please use this temporary solution until the next theme update.
Thank you!
updated it to version 8.7.2
this is what i currently have
define(‘WP_DEBUG’, false);
define( ‘WP_MAX_MEMORY_LIMIT’, ‘256M’ );
and also updated everything but the template is causing the hit from the server ip. there is something wrong with the template
this is my website
https://www.jiujitsutimes.com/
Hi,
i have just installed your AMP plugin on our site, but i have to make some customizations to the basic template.
How can i do it without have to redo every time i update your plugin?
I can do a child AMP template or something like that?
Thank you in advance…
Hello,
We recommend to update the theme as well. We have not tested the weather widget in older versions of the theme. Please use this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!
Hello,
The new update is scheduled to release this week.
Thanks.
The counter works fine, but you have to give it some time to update: https://www.screencast.com/t/UPMkRPhwJ8
It is not a live count and is affected by cache.
Thanks.
