Hi
I’ve made some testes with background click ad an my side and seems that we have a conflict in the theme. I forward this to theme’s developers and they will inspect it in shortest time possible.
1. http://demo.tagdiv.com/select_demo/select_demo_newsmag here we use a custom structure for the page, basically there it’s a modified version of the theme. There we use a video background for the row which is also possible using Visual Composer: http://screencast.com/t/DmxOdddokCd
2. The slider won’t work as a background video, you have to use a video from an external source as I’ve indicated above.
Thanks!
Hello codexseo,
Please notice that if you want to achieve this slider effect, you will have to use the Visual Composer Slider element for pages, like this -> http://screencast.com/t/QsM8LpKb98mu and the result you should see here -> http://screencast.com/t/mVdXbiPA So, please keep in mind that the maxim size for our theme is 1068*580 px and if you want to achieve full-width layout, we cannot recommend increasing this element because you will break the theme layout. Please notice that our theme has not been designed to be used in full-width, but only in this size ->1068*580px. So, another alternative for your would be to use the Revolution Slider. For more information about how you can use this plugin, please try to read the documentation here -> https://www.themepunch.com/revsliderjquery-doc/slider-revolution-jquery-5-x-documentation/ and here you will find some information about how it could be installed in our theme -> https://forum.tagdiv.com/how-to-install-revolution-slider-v5/ Please keep in mind that you can upload and activate it through FTP because this is the surest method in this regard.
Hope this helps!
Thanks for your understanding!
Hi
You can try to use the carousel block from Visual Composer in sidebar to display the images. To achieve that create a blank page and add on it the carousel block, then press classic mode button to switch in backend editor, copy this shortcode: http://screencast.com/t/z3ciSfUOOv and paste it in a text block in widgets area: http://screencast.com/t/ccKtLy74nfvw
Hope this helps.
Thanks!
Hello, is possible use the review on “page” (not article) ? And maybe with Visual Composer ? ( Is for this page : http://radiodisneyclub.fr/vaiana-la-legende-du-bout-du-monde/)
Hi,
I would like to add a daily quote somewhere.
1. Can I use visual composer to do this? I would prefer a new quote daily, taken from a list.
Preferably the quote should be on the top menu besides the logo. In the VC i can only edit certain parts of the page, the Logo, for instance, I can not “drag and drop”.
2. Can I put a quote (a static or daily) besides the Logo with VC?
Thanks in advance
Hi
I’ve checked your site and noticed that your using page template default for homepage. On this post template the sidebar won’t be displayed when Visual Composer it’s used unless you add it on the page. You can use a widgetized sidebar element from Visual Composer: http://screencast.com/t/WXheJbjhKO You can also make it sticky following this link: https://forum.tagdiv.com/smart-sidebar-2/
Also for posts you don’t have sidebar set. Try to set a sidebar from post editor clear the cache memory the test the site again.
Hope this helps.
Thanks!
Hello prepstexas,
Please keep in mind that Visual Composer come bundled with our theme and you will have to use only the version which comes with the theme and not other to achieve better results. Our latest version of the theme is Newspaper 7.1.1 and the right version for required plugins are -> Visual Composer 4.11.2 and Social Counter 4.1.
As you can see, all the plugins are in constant development. Each plugin will have to be checked with our theme for a good working and this process it may take a while. For example, the latest version of Visual Composer is 4.12 and the latest version of the plugin which has been tested with our theme is 4.11.2. In the future, after our developers will check this latest version of Visual Composer with the theme and they will find that the theme does not need to do some adjustments for, we will release an update with the latest version of Visual Composer (4.12). Until we will release the update with these latest versions you will have to ignore these messages.
So, please notice that if you want to have the latest version of the Visual Composer, you will need to have the additional license of this plugin and also, we cannot say for sure if this version of Visual Composer will work 100% with the theme because this version it is in testing.
For more information about Visual Composer, please check our documentation here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thanks for your understanding!
Hello,
A bug in the theme is present on our official demo as well, not only on your end 🙂 Here is how block 16 displays on our end: http://demo.tagdiv.com/newspaper/block-16/
If you made any modifications to the code, please revert them to the theme default.
Also plugins can also cause this type of issues so please try to disable all plugins except visual composer, clear cache and reset cdn files.
Let us know how it goes.
Thanks.
I am someone who like to keep my plugins up to date whether I use them or not.. that being said, I see WPBakery came with the theme (which I already paid and arm and a leg for).. When I try to update WPBakery, it claims I do not have a license and need to shell out additional funds to have a license. I have tried to update it and continue to get this:
An error occurred while updating WPBakery Visual Composer: Update package not available.
There is a new version of WPBakery Visual Composer available. View version 4.12 details. Automatic update is unavailable for this plugin. To receive automatic updates license activation is required. Please visit settings to activate your Visual Composer. Got Visual Composer in theme?
Visual Composer also should have a license I assume as it was detected with the theme. But the WPBakery update notification will endlessly bug me until the end of time until it is updated. Please advise on a fix. Visual Composer, when I try to activate it, does not have a license.
Hello zingolo,
Unfortunately, our theme does not have such an option that offers you a way to use our Big Grids in the stretch row with Visual Composer. Please notice that if you will use this method, you will not bring best results with our theme because it has been designed to work in full width, sorry!
Please notice that if you want to display more levels in our theme and you are not aware of the steps which are needed to take in this regard and if you need to do some additional customizations, please consider hiring a freelancer/developer to help you because we cannot provide this type of services at the moment, sorry!
Thanks for your understanding!
Hello dheerajsoni,
First of all, I will thank you for purchasing our product, Newspaper. In order to have a homepage, firstly you will have to set it from the WordPress, like this -> http://screencast.com/t/LEFP4nXUx and then, using the Visual Composer, you can customize your homepage as you like. For more information about how you can customize your front end page, please try to consult the following links, like this -> https://forum.tagdiv.com/how-to-use-visual-composer/ -> https://forum.tagdiv.com/block-settings-guide/ -> https://www.youtube.com/watch?v=LC7iz-v-zIY
Hope this helps!
Good luck for your project!
Hi,
Visual composer doe not cause errors with our theme as it;s created by us. There is most likely a compatibility issue between speedbooster and another plugin. Please disable all plugins except visual composer and speedbooster, clear cahe and reset cdn files.
Then check your site again.
Also if you set any custom code in the theme panel that maybe affects speedbooster, then you will get a js error and that is the main reason for disappearing images.
The lazyload animation breaks first on a js error so disabling lazyload will bring your images back, but that will not fix the error. It could affect other parts of your site.
Thanks.
Hi
1. That happens because when page is loaded the theme first loads the css from style.css file then it’s the css generated by the theme from theme panel. To avoid that delay you can edit the style.css and paste there all custom css generated by the theme. That css can be fount in page source: http://screencast.com/t/VsXush6P Currently you have this code: http://pastebin.com/mHsMpdZC and this one from theme panel > custom code > custom css: http://pastebin.com/RLF5Gwca You can paste this code in style.css: http://screencast.com/t/7NJL47O7dPI
Note that if you make any changes trough theme’s colors or theme’s fonts the css will be modified and you have to update it again.
2. Checking the page I’ve noticed that the plugin set a 60% width for event’s description, that’s why the page becomes very long. Try this css to make event’s description 100% width: http://screencast.com/t/xLjCVg7PsS
.tribe-events-loop .tribe-events-content {
width: 100%;
}
3. Please check your customizations from theme panel and make sure that conditions added are meet, otherwise the code won’t be executed. I am not aware of Events Calendar functionality and I can’t provide an accurate answer in this regard.
4. Please check our documentation for more detail about how mobile theme plugin works: https://forum.tagdiv.com/the-mobile-theme/ Note that the mobile theme won’t display any content made with Visual Composer. Basically only the content inserted in mobile editor will be displayed on the page when mobile theme is enabled. If you want to have the same content on mobile as on desktop just live mobile theme deactivated.
Thanks!
Hi,
The mobile theme will not show any content from pages if no content is added in the new mobile editor you can see on pages. You will have to create mobile versions of your pages without the use of visual composer.
Please read this topic: https://forum.tagdiv.com/the-mobile-theme/
Thank you!
Good afternoon, I received a message that I should update Visual Composer. Because I do if I bought the theme with this plugin installed.
Please answer !.
Hello,
Im trying to work with the Equal height setting on Visual Composer, but its not working.
Here is the setting Im trying to use

This is the page Im working on: http://173.247.251.166/~jwoiceshyn/
You can see on the second content row, where there is a book on the right. I put different colours on the background for testing purpose.
The left column should be the same height as the right one, also, the content should be vertically in middle of the row.
On the same subject, the setting “Full height” is not working either.
Thanks
Hello Navito,
The travel demo uses the background image a bit different. It has it set on the row in the Visual Composer. You need to edit your homepage and access row settings: http://screencast.com/t/9udWgjVdz http://screencast.com/t/Z2VHdgzUTuV3
If you refer to something else, please provide more details.
Thank you!
Hello Oana1973,
I suspect your problem comes from your untested plugins which you are using on your side. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches, purge CDN if you are using the CDN system and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Also, please ensure that you are using the latest version of the theme with the required plugins and these processes were made only via FTP because this is the surest method in this regard.
Hope this helps and let us know how it goes!
Thaks for your understanding!
Hello failmuch,
Please try to disable all the active plugins, clear all your caches and leave just Visual Composer to active and check the results. I have checked you source page and I saw that you are using some untested plugins which could interfere with the theme and might create this type of unknown issues. So, if you problem is still there after these changes, please try to make a new clean install from scratch with the latest version of the theme and test the theme with the default settings and see how it will go.
Please notice that all the plugins are in constant development. Each plugin will have to be checked with our theme for a good working and this process it may take a while. For example, the latest version of Visual Composer is 4.12 and the latest version of the plugin which has been tested with our theme is 4.11.2. In the future, after our developers will check this latest version of Visual Composer with the theme and they will find that the theme does not need to do some adjustments for, we will release an update with the latest version of Visual Composer (4.12) and also, with Revolution Slider. Until we will release the update with these latest versions you will have to ignore these messages.
So, please notice that if you want to have the latest version of the Visual Composer, you will need to have the additional license of this plugin and also, we cannot say for sure if this version of Visual Composer will work 100% with the theme because this version it is in testing.
Thanks for your understanding!
Buna ziua,
Aceasta problema poate fi create din mai multe surse. Prima si cea mai comuna este conflictul intre pluginuri .Te rog dezactiveaza toate pluginurile cu excepotia visual composer, elibereaza orice cache (plugin server sau cdn) si verifica setarile din theme panel din nou. Daca problema este inca prezenta, te rog asigura-te ca folosesti ultima versiune de tema (7.1.1) deoarece unele erori referitoare la setari au fost reparate in noul update.
https://forum.tagdiv.com/how-to-update-the-theme-2/
Daca problemele persista si dupa update, contacteaza-ne te rog pe mail la contact@tagdiv.com si ofera-ne username si parola (admin) sa ne putem loga pe site sa inspectam eroarea.
Multumesc
Hi,
Well not all tools that say you have malicious code or other anomalies are correct. Visual composer states the same about wordfence:
Hi, we always test Visual Composer to be 100% safe – also our 3rd party developers check it and Envato as well. So if you purchase Visual Composer directly from WPBakery you can be 100% sure there are no malicious files in there. As for Wordfence – we personally doubt this plugin, because of the several cases in the past when it acted on such things like shortened URLs and so on.
To follow along with the plugin authors, we at TagDiv assure you there is no exploit or malicious code in our themes or the version of visual composer we provide and these tools are highly doubtful. In order to make a correct assesment, you neet to use more tools, not a single opinion from an untested plugin. We cannot say for sure what the plugin detects as I have checked all of the lines fo code mentioned in the errors you received but there is nothing potentially harmful there. You can rest assured there is no threat. A premium theme is built with custom code and plugins cannot detect this. WordPress plugins are created on the standard wordpress code and cannot recognize custom functions that we use. That is why it detects threats as the code is not in the standard wordpress codex. This is the case with all premium themes.
Thank you!
Hello David.
I’m sorry for the misunderstanding but we never advertised that the plugin can or should be activated. We state the opposite in our documentation here: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
You do not have to buy it and do not have to activate it as it’s a free version we provide bundled with our theme.
The front-end editor has been disabled from our theme as it created problems and could not be used. Our theme is adapted to work properly with visual composer as we created our own modules and blocks to work with the plugin.
You can only use visual composer in the back-end at the moment. Please follow this guide: https://forum.tagdiv.com/how-to-use-visual-composer/
Thank you for your understanding and sorry for the inconvenience.
Hello claus,
Until now, we do not have any bad reports in this regard and the mobile theme is fully tested and is working as properly. Please notice that the font style for the mobile version it come by default and you do not have any option to change it.
So, please try to disable all the active plugins, leave just Visual composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Also, if your problem is still there, please provide more details about your issue, provide some useful screenshots with this issue and also, you can provide your website URL so I can inspect it closer the theme behaviour.
Thanks for your understanding!
Hello,
The code does not come gfrom our theme nor is the code mallicious in any way. Wordfence detects it that way but these tools are not always right. Please check this topic: http://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431/comments?utf8=%E2%9C%93&term=+base64_decode&from_buyers_and_authors_only=0
This is the official response from the plugin author:
Hello, this is basically problem with Wordfence – the code used there has no harm and it can stay this way.
Thank you!
Hello jatinsoni,
Please notice that all the plugins are in constant development. Each plugin will have to be checked with our theme for a good working and this process it may take a while. For example, the latest version of Visual Composer is 4.12 and the latest version of the plugin which has been tested with our theme is 4.11.2. In the future, after our developers will check this latest version of Visual Composer with the theme and they will find that the theme does not need to do some adjustments for, we will release an update with the latest version of Visual Composer (4.12) and also, with Revolution Slider. Until we will release the update with these latest versions you will have to ignore these messages.
So, please notice that if you want to have the latest version of the Visual Composer, you will need to have the additional license of this plugin and also, we cannot say for sure if this version of Visual Composer will work 100% with the theme because this version it is in testing.
Thaks for your understanding!