- TutorialsFrom WPBakery to tagDiv Composer
- TutorialsDefault Block Settings Guide
- TutorialsHow to Update the WPBakery Page Builder plugin
Hello nothereatm,
-This image which you gave above is used for logo section and there you cannot add featured post slider. If you want to have a slider, you simply use the Visual Composer and add from there. Read all our documentation and there you will find what you can do or not with our theme elements. -> https://forum.tagdiv.com/newspaper-theme-documentation/
-You should use a simple block sorted by your latest posts and inside this, you should add your recipes.
-Unfortunately, our theme does not have any such an option that allows your to show newsletter. If you want to do this, you should use a plugin with this functionality.
If you need more additional customization, notice that we cannot provide something like that and please consider hiring a freelancer/developer to help you in this case.
Thanks for the message!
Hello,
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
The memory allocation should be like so: https://forum.tagdiv.com/system-status-parameters-guide/
Let us know if you still have trouble with this.
Thank you!
Hello,
The results should be consistent on each browser. Please also test our official demo in your browsers: https://demo.tagdiv.com/newspaper/ and see if the menus change. If they don’t, please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
e.g.,
[ Version 7.8.1 ]
– improvement: we updated Visual Composer to the latest version.
– improvement: tagDiv Social Counter was updated to the latest version, this fixes the issue with Facebook
[ Version 7.8 ]
– new: Huge improvement with the spacing of elements and the grid. We compleatly rewrote the grid system to allow easier full width rows and headers. Expect more full width options soon 🙂
– new: clear cache debug button for video playlists
– new: speed booster plugin version. Please update it if you use it.
– new: pinterest block and widget. Show your pinterest boards in style with this new block. Please note that this block is in testing phase.
– new: the main menu of the theme was redesigned from scratch
– new: Added a lot of options for colors on menu
– header and footer full width support
– improvement: better plugin descriptions and help text
– improvement: all big grids now show a nice error message when they don’t fit in the layout of the site. (when used on one column or two)
– fix: added various missing translations to the translation panel
– fix: some block templates where not able to change color on firefox due to a scoped style
– fix: we removed the offset from ajax requests, this provides a better user experience with the theme and the filters
– fix: the global modal window now ignores pictures with external links. Before this update, the modal windows was trying to open the external link
– fix: the jetpack sorting method on blocks now works as expected again
– fix: block header 17 on social counter now works as expected
– fix: instagram images aligment issues
– fix: post template 1 featured image sizing bug
– fix: all embeds that overflow content on small screens are now fixed
– fix: repaint in Chrome browser on blocks that use Load More
– fix: mobile theme now works with revolution slider as expected
Hello,
I have tested the custom menu but it works fine on our end. Please make sure you clear all caching on your site and contact your host and have them disable any hosting side cache they might have in place.
Plugins can also interfere so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hi,
If the system status is not the cause, try to disable all your plugins except Visual composer, clear any caching installed then check to see if the problem is still there. If st still is please deactivate and delete the Visual composer plugin and install it again, maybe something went wrong during the upload or installation process
– https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Please let us know how it goes.
Thanks
Hi,
@sunnysider Please try to disable all your plugins except Visual composer, check or remove any custom code you might have entered in Theme panel or added to the theme files and clear any caching installed. Then see if the problem is solved. I have not seen this problem before, or had any success trying to replicate it, so most likely it is caused by a plugin or theme customization.
@jkellerer Any block or other visual composer element that allows sorting will display the posts according to the option set in the element settings – https://forum.tagdiv.com/block-settings-guide/ So a block set to Latest, will always display the latest posts. In your case I see that you are not using the page building elements available by default in Visual composer. Maybe you have a cache that affects the filtering process. It is recommended to use this caching plugin – https://forum.tagdiv.com/cache-plugin-install-and-configure/ with the mentioned settings.
Thanks
Hi,
Please note that the Visual composer that is bundled with the theme does not feature access to the template library. The library is not part of the license agreement for the Visual composer version that is provided bundled with the theme, and I believe that it is available only if you buy and activate the plugin directly. You can use the predefined templates, or create your own pages and save the template using the available elements.
Thanks
Hello,
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
Well version 5.1.1 is not yet tested with our theme so that could be your problem. Please do not use any other version of visual composer except the one bundled with the theme. The latest version we have included is 5.1
Thank you.
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello 88755445,
Notice that all the required data is included in the packet which you have downloaded from Theme Forest. Yes, the Visual Composer comes bundled with this package, and it no requires some activation. You only install it according to our useful guide which can be read from here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thanks for your understanding!
Hello,
It could be a faulty WordPress install, a faulty theme install or even a faulty visual composer install. That is why Catalin suggested a fresh install of the theme and visual composer. Make a back-up of your install, then remove the theme and all theme plugins. Then install the theme using this guide: https://forum.tagdiv.com/install-via-ftp/ and then install visual composer from the theme plugins section of the theme panel.
The number one cause of crashing websites are untested third party plugins and user customization/optimization.
The images not showing is a key factor to your problems This is a sign of a js error that can be caused by your plugins or your customization if you have any.
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
The theme is not compatible with all plugins. The only tested and recommended plugins to use with our theme are these ones: https://www.screencast.com/t/WTlQNETEHVZ
Any plugin that is not on that list is not tested and could potentially create problems on your site so when you encounter any issues with the theme you should be aware you use untested plugins and should check those first.
Thank you!
Hello,
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hi,
I have created a playlist with one of your videos and everything seems to be working properly
– https://www.screencast.com/t/Sik4iuolK
In your case something is affecting the interpretation of the video title
– https://www.screencast.com/t/LQi65RbbrpgF maybe you have a plugin that is causing this problem. I suggest you disable all your plugins (very important) except Visual composer, remove any modifications made to the theme if they exist, clear any caching installed then check to see if the problem is solved. This is an unusual issue, and I have not seen it before. Most likely it is caused by a plugin, so please try these advices and let us know how it goes.
Thanks
Friends,
Since SHIM plugin stopped working with the latest versions of the theme, I have been suffering from overload problems, mainly CPU spikes with an avalanche of requests to the files:
Public_html / wp-admin / admin-ajax.php
Public_html / index.php
This happens suddenly, without leaving clues, everything is unstable for a while and returns to normal.
However, when I disable the Visual Composer plugin, the problem does not occur and the resources remain at normal levels.
I need to make SHIM work again, because with it I have solved this problem for a long time, but without it I become a slave of the VC again and I have faced this problem since the last months of 2016.
I hope you can help me.
Thank you very much.
Friends,
I’m having the same problem, but in this case I’m a Newspaper user.
Since SHIM stopped working with the latest versions of the theme, I have been suffering from overload problems, mainly CPU spikes with an avalanche of requests to the files:
Public_html / wp-admin / admin-ajax.php
Public_html / index.php
This happens suddenly, without leaving clues, everything is unstable for a while and returns to normal.
However, when I disable the Visual Composer plugin, the problem does not occur and the resources remain at normal levels.
I need to make SHIM work again, because with it I have solved this problem for a long time, but without it I become a slave of the VC again and I have faced this problem since the last months of 2016.
I hope you can help me.
Thank you very much.
Thanks for the tip with the plugins 🙂
The plugin “Massive Addons – About Visual Composer Extension” caused the error. After I deactivated the plugin the Big grid was displayed correctly.
Thank you for your excellent support
Hi,
There seems to be something wrong with the page and the elements in the structure. I can see that the error message is not present but so is the Big Grid. Please note that all the Visual composer elements are working properly with the default theme. This means that theme customization like custom code in Theme panel, code added to the theme files or a child theme could cause this, so please check this if it is needed. Also as it is usually the case, plugins could be to blame.
You can try to disable all your plugins except Visual composer, clear any caching installed, then try and create a page and add a Big Grid to see if the problem is still there. Please let us know if this advice fixes this issue.
Thanks
Hello patrac,
I have inspected your website and I did not saw any problem with it. Try to disable all the untested plugins, leave just Visual Composer to active, clear all your caches and install only the required plugins and leave just conflicting plugins. Also, you should use the latest version of the theme if you want to bring best results. Provide more details and also, some useful screenshots to show me the problem.
Thanks for the message!
Hello 22p,
Please keep in mind that our theme is designed to use Visual Composer and only using this plugin you can create and display some blocks on your website. Also, if you do not want to use the Visual Composer, notice that you can install our Page Builder which is TagDiv Composer with which you can create your page directly in the front end. Regarding on your second request, here is talking about categories section. For more information about this section, please consult our documentation here -> https://forum.tagdiv.com/category-templates/ -> https://forum.tagdiv.com/how-category-settings-work/ Please try to read all of our documentation because there you will find all the required information to understand each theme element.
If is not what you mean, please provide more details so I will be able to provide a more accurate response.
Thanks for your understanding!
Hello frasercarly89,
First of all, I hope that you have made a full backup to your database, right? I guess that problem happened due to a wrong Visual Composer update, sorry! Please keep in mind that our theme is fully tested with this plugin and works perfectly. I suggest you making a new clean install with the latest version of the theme and also, the latest version of required plugins which come bundled with the theme packet via FTP way because this is the surest method in this regard.
After this, if you will have any others problems with our theme, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can easily identify you.
Thanks for your understanding!
Hi,
After inspecting your website I can see that the the meta information is missing form the Big grid displayed only on that category page. I suggest you try to disable all your plugins except Visual composer, and clear any caching installed to rule out a plugin being the cause. Also check any custom code that you might have added to the theme files, or any modifications made to these files. Try changing the Big grid on that particular category in theme panel, or the Big grid style – https://www.screencast.com/t/RdRe8Z5HJL to see if this has any effect on the issue.
Thanks
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello saldesign,
1)Unfortunately, I do not exactly understand what you mean. You should use the Page Builder+Page Title as page template if you want to have the breadcrumbs at the top of your page and then if you want to have the sidebar and content, you sounds use the 2/3+1/3 layout for your page, like this -> https://www.screencast.com/t/y4QVs1vJ6XCv For more information about how you can use the Visual Composer, please check here -> https://forum.tagdiv.com/newsmag-how-to-use-visual-composer/
2)I have inspected your website and I did not saw any problems with your website.
If is not what you mean, please provide more details about your problems and also, please give me some useful screenshots for a better understanding!
Thanks for the message!