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Bettina
tagDiv Staff

Hello!

Please make sure that the theme and the plugins are up to date.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/

Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.

If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Also, our developers are working to improve the page speed, so we hope in short time we will deliver the improvement in the future updates.

Thank you for your understanding!

Pukacza
tagDiv Member

I’m not asking about page speed, but about the mobile version of website. I’m using only default theme from newspaper but pageinsight still read my mobile website as cloud library theme

Bettina
tagDiv Staff

Hi!

Our developers are working to improve more features, new requests from clients and also the speed of your websites.
We hope in short time we will have an update available for you!
Keep in touch!

Thanks!

Bettina
tagDiv Staff

Hi!

If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Also, our developers are working to improve the page speed, so we hope in short time we will deliver the improvement in the future updates.

Thank you for your understanding!

Bettina
tagDiv Staff

Hi!

If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Also, our developers are working to improve the page speed, so we hope in short time we will deliver the improvement in the future updates.

Thank you for your understanding!

jarguedas
Participant
#0

Hello, I just activated the mobile page for the cover of my website (Not the mobile theme) and everything works fine, however with the passage of hours, even if I have the mobile page activated, for some reason it shows on mobile devices my desktop version adjusted to mobiles.

Also, when I do a Google Speed Insights test, it detects the tablet version as the desktop version.

https://prnt.sc/10e5ect
https://prnt.sc/10e5flq

Bettina
tagDiv Staff

Hi!

Our developers are working to improve more features, new requests from clients and also the speed of your websites.
We hope in short time we will have an update available for you!
Keep in touch!

Thanks!

Ed Nichols
Participant
#0

Hi,

I am in the process of building my website so it can not be visited/viewed.

The TD Composer opened in/through Word Press “had” been working fine for the past 5 hours.

Then about 30 minutes ago it stopped working. Meaning that when you click the TD Composer tab, it “no longer loads the composer”…the loading circle icon just continues to spin endlessly.

Trouble Shooting: (thus far)

1. My internet speed is fine, I can open all websites quickly.

2. My hosting company asked me to deactivate each plugin 1-by-1 to test if there was some sort of plugin conflict. I did that and the composer still will NOT load.

3. My hosting company also doubled my PHP Memory limits to 512, increased Execution Time from 30-60, and doubled my Max Input Vars to 2K-3K. Even with these increases/changes, the TD Composer still will NOT load.

My hosting company has asked if there is an ideal INI setting for TD Composer that they should set?

– If there is, and that option still does not work, what is the next solution?

– If there are no better settings than those currently in place, what can be done to make sure TD Composer is loading as it should, thanks?

Your prompt reply is appreciated, thanks!

Cheers,

Ed

Bettina
tagDiv Staff

Hi!

Our developers are working to improve more features, new requests from clients and also the speed of your websites.
We hope in short time we will have an update available for you!
Keep in touch!

Thanks!

Bettina
tagDiv Staff

Hi!

If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Also, our developers are working to improve the page speed, so we hope in short time we will deliver the improvement in the future updates.

Thank you for your understanding!

rsm181090
tagDiv Member

Hi, Thanks for the reply.

I have updated the theme and It is working now.

Actually I am getting F grade when I am trying to check my website on https://gtmetrix.com/

Should I install WP Rocket plugin to speed up my website?

Calin
tagDiv Staff

Hi,
That is a query to database to select a type of posts (if I’m right it will be for media images).
Unfortunately, there is no code that can replace the one from the theme, but you can make some optimizations that can help you.
Another thing is to optimize the theme as much as you can -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
https://tagdiv.com/how-to-increase-page-loading-speed/
What you can do is to clean the database, for this you can use this guide https://www.webhostingsecretrevealed.net/blog/wordpress-blog/7-tips-to-reduce-wordpress-database-size/
Hope this will help you to increase the speed of your website.
Thank you!

Bettina
tagDiv Staff

Hello!

Please check this plugin too, maybe it could help you to improve the performance in your website.
if you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Also, our developers are working to improve the page speed, so we hope in short time we will deliver the improvement in the future updates.

Thank you for your understanding!

neonvitor
Participant
#0

Hello,

I encountered this error while measuring website speed with Google insight.

Image elements do not have explicit width and height.

Faulty images at my footer, how can i fix it?

Site URL: kazancrehberi.net

Footer Info Content on Theme Panel: https://imgur.com/a/ekSY3eS
Footer: https://imgur.com/a/gc8tuwA
Error: https://imgur.com/a/D9R7yFD

Bettina
tagDiv Staff

Hello!

If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you for your understanding!

Anamaria
tagDiv Staff

Hello,

If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
https://tagdiv.com/how-to-increase-page-loading-speed/

Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Hope this helps you!

Thank you for your understanding!

tmamedov
Participant
#0

Hi,

is it possible to disable loading of these font files and setup theme to use only system default fonts? They take considerable time in loading, and I am trying to prepare website for upcoming google Core Web Vitals speed update.

Thanks

drift1943
Participant
#0

Hi Team,

I got a terrible Largest Contentful Paint score of 66.4s on mobile…
Will it help if I create a mobile page?
The AMP version is super fast though it can’t display a normal page such as an About Page properly…

And the other score on both mobile and desktop is also below average.

Please kindly help to take a look at which part goes wrong.
Should I give up customizing the layout with the pre-built website, and go back to use the theme panel?

https://developers.google.com/speed/pagespeed/insights/?url=mthsieh.com&tab=mobile

Thank you.

Bettina
tagDiv Staff

Hello!

1. If you will edit the page with TagDiv Composer, select Website Manager and choose mobile menu, check this: https://www.screencast.com/t/RHIf9iWQUg ; There you can select which menu you want to be on mobile and change it like you want.
Documentation here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
2. When you edit with TagDiv Composer, click on it and you can delete it.
3. Same like at point 2
4. If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Also, you can contact us any time via email at contact@tagdiv.com.

Thank you!

Bettina
tagDiv Staff

Hello!

Also, if you use a cloud/PRO template, then they have a lot of elements and it is more complex than a default template.
Our developers are working to improve the page speed in every update and also to add more settings and more possibilities to change the design or the structure of the websites based on the client’s requirements.
If you want to share some private content with us, then please contact us via email contact@tagdiv.com and we will reply to you as soon as possible.

Thank you!

Bettina
tagDiv Staff

Hi,

A could/PRO template can be easily edited with our TagDiv Composer plugin: https://forum.tagdiv.com/tagdiv-composer-tutorial/ ; For example, an element from your header has a row and a column and by selecting the element’s row or column you will have extra settings to can change the position in your header, color, size, etc. Also if you select the element and not the row of the element, you will have also another settings for editing the element from inside the block. All these are presented in our tutorial provided above. Everybody can adjust the elements with drag and drop how they need, sometimes you need to adjust also the sizes to can fit your element in place.
If you set -200px on the left column, your element will be moved 200px to the left direction. If you set +200px on the left column, the element will move 200px to the right: https://www.screencast.com/t/iwT3ochM
My suggestion is to play with margins. Margin will move the element entirely. Padding will only set a gap between: https://www.screencast.com/t/kLG8VTblvA; https://www.screencast.com/t/aL7eKZngwz
If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
https://tagdiv.com/how-to-increase-page-loading-speed/
Mobile – Displays content using the Mobile Theme on small screen devices (no AMP)
Mobile+Amp – Displays content using the Mobile Theme on both mobiles and AMP
AMP – Uses the responsive version of the theme on small screen devices and Mobile Theme only on AMP.
How to set the footer for Mobile Theme? If you access Newspaper -> Theme panel -> Mobile theme then you will find some setting which you can change in Mobile Theme version because The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ ; So, in the end we can see that you can not change the Mobile Theme so much, you can upload a logo but you can not modify it to adjust in place with TagDiv Composer plugin how you can adjust in other cloud templates. If you want to create mobile pages, then you don’t need Mobile Theme installed and you need to assign the templates. Also, if you want a responsive version of your desktop into devices, then you need to deactivate Mobile Theme and the responsive version will display automatically.
Some words from your website for example: Follow us, search you can change it from Theme panel -> Translations, or when you edit the element with TagDiv Composer and there can be a setting with a field and you can change the title.
If you will don’t find a setting to change a color, then the last option is to insert a custom CSS in Theme panel -> Custom code which can change your design from your pages.
I hope it helps!
If I passed a question or an issue you didn’t solve yet, then please provide more details about it to understand what you need to edit exactly and help you efficiently.
If you can’t manage to deal with some settings or issues you can also contact us via email and provide wp-admin and Cpanel access so we can investigate the issue. Let us know and we will gladly assist you.

Thank you for your understanding!

Votac
tagDiv Member

Hi,

I have not used Cloud templates for posts on my website, so I can not edit posts using Tagdiv Composer.

Actually, I’d like to replace all of my website with Cloud library templates to enhance site speed and performance, however, I am not totally sure to start it although I have read many guides from your team (I have opened this ticket), tutorials and this forum. I am worried about missing something to be replaced while deactivating the Standard Pack plugin and it causes errors on my site. Is it possible if my website uses some of Cloud templates from Cloud Library plugin while still keep using some defaulted from the Standard Pack plugin, I mean I use both for my website?

I also sent my request to your service twice, but have not got any response at all (?). Could anyone of you give me a reply?

Thank you!

JC
tagDiv Member

Hello,

With your standard theme header it is possible for the menu to cache, I know this as I have it on two websites both on Litespeed web servers with litespeed cache.

With the cloud library header the menu reloads every time but with standard theme header it remains static so does not have the reload.

I don’t want to share the URLs on an open forum if you can let me know how to share this privately I will do so then you can see both sites I am referring to in action.

Bettina
tagDiv Staff

Hello!

This is happened because your website need an optimal speed, so in this case the header will not reload slowly when you access a page.
If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
https://tagdiv.com/how-to-increase-page-loading-speed/

Hope that helps you!

Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you for your understanding!

Bettina
tagDiv Staff

Hello!

If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
https://tagdiv.com/how-to-increase-page-loading-speed/

Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you for your understanding!

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