Hi,

Did you tried using the main theme? We know that it is an issue with child theme and it will be fixed as soon as possible. Sorry for inconvenience!

Thanks!

• This reply was modified 11 years by Alin [tagDiv].

Hi,

Please provide more details about sidebar on video posts as I’m not sure what you mean.

Thanks!

Hi,

You should not post these information here at this is a public forum. I have deleted purchase and activation codes.
Unfortunately we do not keep track the site where the theme is activated, we track only the number of the theme’s activations. To update you have to log in on themeforest and download the version 6 package and update using this guide(make a full backup) – https://forum.tagdiv.com/how-to-update-the-theme-2/ You use envato purchase code to activate your theme if you need this – http://screencast.com/t/kSso5Shm2Vou If you have buyed 2 licenses it should work without any issues.

Thanks!

Hi,

Do you want to remove the post content margin top? http://screencast.com/t/7ZgDhHUasL this differs for each post template for example style 3 doesn’t have any margin – http://screencast.com/t/LOtzjruXAa
This is the default css and you can change it like you need:

.td-post-content {
margin-top: 21px;
}

Thanks!

Hi,

Glad that I can help with this, the shortcode button for post content seems to not work with all hex colors, shape… I think this is the best solution to create your button in a page and copy the shordcode in post content.

Thanks!

• This reply was modified 11 years by Alin [tagDiv].

Hi,

@josito Please replace the above css code with this one to have space between menu items on desktop: http://screencast.com/t/MVJbZ97BluAy

@media (min-width: 1019px) {
.sf-menu > li > a {
padding-right: 20px !important;
}
}
@media(min-width: 768px) and (max-width: 1018px) {
.sf-menu > li > a {
padding-right: 0px !important;
}
.sf-menu > .td-menu-item > a {
font-size: 20px !important;
}
}

Also if you want to add word spacing you can add this code for desktop media query – http://screencast.com/t/otUeNd6p

.sf-menu > .td-menu-item > a {
word-spacing: 5px;
}

Hope this helps!

Hi,

We have changed the shortcode in version 6, but you can always find out and copy the shortcode of any block from the page. Just add Ad Box to a page and change to Classic Mode – http://screencast.com/t/reNzpiB0 – http://screencast.com/t/D59yB6D2m57
So the shortcode use don version 6 is:

[td_block_ad_box spot_id="custom_ad_2"]

Thanks!

Hi,

Add H1 using a Visual Composer text block or use the Homepage – with title template – http://screencast.com/t/gPl2da2W1Prm – the code in the page template it looks like this – http://screencast.com/t/AU3i9coHAdzO
Also you can check this topic as reference – https://forum.tagdiv.com/topic/best-way-to-add-h1-tag-in-homepage/

Thanks!

Hi,

I see that you use version 4 of the theme, you will have to change the height(to your specific height) for your thumbs that are used on IOS Slider in functions.php – http://screencast.com/t/Ekbehu1X then regenerate your thumbnails using – https://forum.tagdiv.com/how-to-fix-strange-thumbnails/
Also you need to add this custom css for each screen size: http://screencast.com/t/DOTC37t5M

@media (min-width: 1200px) {
.iosSlider-col-2, .iosSlider-col-2 .item {
height: 500px !important;
}
}
@media (min-width: 768px) and (max-width: 1018px) {
.iosSlider-col-2, .iosSlider-col-2 .item {
height: 350px !important;
}
}
@media (max-width: 767px) {
.iosSlider-col-2, .iosSlider-col-2 .item {
height: 300px !important;
}
}

Thanks!

Hi,

The theme doesn’t have such an option to block the ads on article from specific category, you can do this only with custom modifications, please check this solution – https://forum.tagdiv.com/topic/replace-adsense-code-of-ads-fields-in-a-category/#post-54692

Thanks!

Hi,

Did you used default page template in version 4? We changed the page templates in version 6, please try to use pagebuilder with title – http://screencast.com/t/uST39hilk the default sidebar should be added automatically. Please try this on a page and see if works. You can check this solution for default template – https://forum.tagdiv.com/topic/joke-no-sidebar-with-visual/#post-53451

Also if you can use default page template and add Widgetised Sidebar block using Visual Composer to display your sidebar – http://screencast.com/t/MToOqSRhAkgS

Please provide more details if this doesn’t help, also a link so we can take a look.

Thanks!

Hi,

Unfortunately we did not tested this plugin with the theme, so I’m not sure why you have this issue, but you can try to disable all plugins, leave just Visual Composer and Social Networks Autoposter active, clear cache and see if you still have this issue. You can also address to the plugin support.

Thanks!

Hi,

Sorry for delay, we answer to the most oldest topics and because you’ve added a new replies we missed your post!
I also checked your site on IOS Chrome and Safari and did not found any issues – http://screencast.com/t/Y99poAYkIy3W maybe when you have checked this it failed to load all resources that why your site appeared
unstyled. If you will see this issue in future please ope your site on chrome emulator and chec the browser’s console for errors.

Thanks!

Hi,

The theme doesn’t have an option to create coupons, you will need to find and use a plugin to achieve this. Unfortunately we did not tested any plugin like this and I cannot make any suggestions, sorry!

Thanks!

Hi,

There is no special upgrade policy, you need log in and download from themeforest the new theme version and follow this guide to update – https://forum.tagdiv.com/how-to-update-the-theme-2/ Before update please make a full backup of your current installation. We recommend that you delete the old version of the theme before uploading the new one. Let us know how it goes!

Thanks!

Hi,

I have provided above a solution to check if 7 days post count works properly, so when you refresh a post for few times to check if views are increment there.
Yes, you can only manually to reset post views, but please note that resetting post views will not affect 7 days post count, as the 7 days article views are automatically reset after 7 days, it start again from day 1 reset and count, day 2 reset and count.

Thanks!

Hi,

Yes you can hide header and footer on specific page, just take the page id – http://screencast.com/t/nee4B9XtwI and use this custom css in Theme Panel > Custom Css where xxx is your page id:

.page-id-xxx .td-header-wrap, .page-id-xxx .td-footer-wrapper, .page-id-xxx .td-sub-footer-container {
display: none;
}

Thanks!

Hi,

Please try this custom css in Theme Panel > Custom Css: http://screencast.com/t/HA2HQFM7j

.rev_slider_wrapper {
z-index: 0;
}

Thanks!

Hi,

Unfortunately theme doesn’t have such an option to filter articles per slide. You cannot achieve this without custom work, sorry!
You can try this solution to control articles hoe to appear on Big Grid Slide or any tagdiv block – https://forum.tagdiv.com/topic/top-posts/

Hope this helps!

Hi,

We know about this and it will be fixed in the next update. A quick fix is to comment this line – http://screencast.com/t/aS14xDbmoHs

Hope this helps and sorry for inconvenience!

Hi,

I cannot see your screenshot We know about an issue with Big Grid, when child theme is used and it will be fixed in the next update. Please also check this solution, it may help – https://forum.tagdiv.com/topic/big-grid-1-and-2-problems-on-newspaper-6-and-6-1/#post-55067

Thanks!

Hi,

Please send an email at contact@tagdiv.com and provide wp-access so we can take a closer look at this issue, also paste a link to this topic so we can know who you are.

Thanks!

Hi,

Please send an email at contact@tagdiv.com and provide ftp and wp-access so we can take a look and paste a link to this topic so we can know who you are. First please make a full backup of your current installation.

Thanks!

Hi,

Please try to enable place holder for featured image and see if you still have this issue – http://screencast.com/t/ILqLIzQq

Thanks!

Hi,

Did you tried to create your button in a page using Visual Composer? As I have tested this and it works fine – http://screencast.com/t/GpgdqGd4 – http://screencast.com/t/tSoSP3ySz4FI
You can also to copy the shortcode if you want to use it in post content – http://screencast.com/t/n7BOW4X3yp21

Thanks!

• This reply was modified 11 years by Alin [tagDiv].