Hi,

If you add categories ids to the multiple categories spot(like in your screenshot) only the articles from from those categories will be displayed on your block(s). The categories beside the blocks title can be added or removed from Ajax Filter from blocks settings, just set “No drop down ajax filter” if you want to remove them – http://screencast.com/t/4yRyeZVg6bFe
Please check our documentation – https://forum.tagdiv.com/block-settings-tutorial/ and also we have some video tutorials on youtube that may help – https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ

Thanks!

Hi,

Please check this css in Theme Panel > Custom Css – http://screencast.com/t/FEnpBLUsAuG4 and change the values like you need:

.td-header-style-10 .td-header-sp-logo {
margin-top: 20px;
margin-bottom: 20px;
}
.home .td-main-page-wrap {
padding-top: 20px;
}

Thanks!

Hi,

Please use media queries to not affect other device than desktop. For example the default css for this is – http://screencast.com/t/cR6FrW8zIn but for smaller devices – http://screencast.com/t/k5hmqZ9puBh
Your css applies a fixed width also for tablets and phones, so you could try like this:

@media (min-width: 1181px) {
.td-boxed-layout #td-outer-wrap {
width: 1100px !important;
}
.td-boxed-layout .td-header-menu-wrap.td-affix {
width: 1100px !important;
}
}

Thanks!

Hi,

I have checked your site, so if you refer to this – http://screencast.com/t/emYDBhmUF7Y – http://screencast.com/t/R0aqulb6bm8Q the solution is what I said above.
The Speed Booster plugin(I see you use it) moves the css and js at the bottom of the page structure so that the page will load faster, this is why the theme default font appears first then it changes, because of the cascading property of css. To avoid this you will have to change it directly in the style.css file – http://screencast.com/t/7aEC0Nnniq

Thanks!

Hi,

I recommend to upgrade to the latest version of the theme 6.5.1 so it will be no issues, please check this guide – https://forum.tagdiv.com/how-to-update-the-theme-2/
We will test latest version of Visual Composer also with Newspaper 4 but we need some time to do this.

Thanks!

Hi,

I have checked your page on desktop and did not found any issues, the background image is loading fine – http://screencast.com/t/o3zfabXVFa Do you have this issue on specific browser?
I also checked on an Ipod and you are right the image is not loading.
Please disable all your plugins except of Visual Composer, clear cache and check again. Also make sure you use the latest theme version 6.5.1 and update the Visual Composer to the latest version 4.7.4.
If the issue persist please provide about your settings for that row(some screenshots may help) so I can recreate it on my side as I could not recreate this(I have used a parallax image and work on mobile device).

Thanks!

Hi,

This is apart of WordPress. You could control that using a plugin like – https://wordpress.org/plugins/wp-better-emails/ or try to find some tutorial how to overwrite this like – http://www.smashingmagazine.com/2011/10/create-perfect-emails-wordpress-website/
Unfortunately I did not made any test so I cannot provide a better solution.

Thanks!

Hi,

Also you could try to update the theme and try the shim version of VC – https://forum.tagdiv.com/topic/disable-visual-composer/

Thanks!

Hi,

Unfortunately I cannot recommend you something, sorry! The choice has to made based on the target audience location and the services available on that area.
Our official demo is set on a GoDaddy dedicated server.

Thanks!

Hi,

Do you want the same format on Newspaper? You will have to use custom css to achieve this – http://screencast.com/t/J4oC4cVha

.td-module-comments {
background-color: #848484 !important;
border-radius: 2px;
border-bottom-right-radius: 0;
}
.td-module-comments a {
color: #ffffff;
padding: 2px 6px 3px 6px;
display: inline-block;
min-width: 25px;
height: 20px;
line-height: 16px;
background-color: transparent
}
.td-module-comments a:after {
left: auto !important;
right: 0;
border-color: #5b5b5b transparent transparent transparent;
border-width: 5px 5px 0 0;
bottom: -5px;
}

I provide an example, if you want additional customization I suggest to hire a freelancer to do it for you as we cannot provide custom work.

Thanks!

Replied via email!

Hi,

I see that you also email us please provide wp-admin and ftp access so we can take a look.
Please make sure you have made a full backup.

Thanks!

Replied in the other topic!

Hi,

You can change the length of the article title for Newsticker, please check Theme Panel > Excerpts – http://screencast.com/t/nuKOpqLPZQO

Thanks!

Hi,

Please provide a link so I can inspect this, not sure how the image is distorted on mobile device, as it should not appear – http://demo.tagdiv.com/newspaper_sport/ – http://screencast.com/t/7xvf7OLbOD

Thanks!

Hi,

Newspaper 6 is practically a new theme, the whole code was rewritten so you have do a clean update and make sure that no old files remain, check this guide(try FTP method or wordpress) – https://forum.tagdiv.com/how-to-update-the-theme-2/ also please disable all your plugins and always make a full backup of your site.
After you update the theme, please run the script, like it is specified in the documentation(it will import old settings, rename the shortcodes..) and update also the theme’s plugins.
Please note that the old custom modifications to the files or custom css will not work, you will have to adjust and re-add them. Unfortunately you have to re-add the widgets to your sidebars(the custom sidebars will be imported – you don’t have to create them again) as they will become inactive or doesn’t exist in version 6.
Let me know how it goes!

Thanks!

Hi,

Try to rename the plugins folder so you will can access your backend – https://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F
And if it is related to W3TC, it is not be enough just to delete W3TC folder/plugin please try these steps to remove it – http://journalxtra.com/wordpress/uninstall-w3-total-cache-proper/

Thanks!

Hi,

Please check this without any plugins except of Visual Composer, clear cache and re-save your permalinks. Maybe the permalinks are affected by a plugin that you use.
Also please check if you have added a custom code to your page, that may add the numbers to the links. For example it could be an ad code, if you use different then adsense.

Thanks!

Hi,

@Jesstickles Please provide a link so we can take a look, also clear cache as it may be a caching issue.
Do you have similar error in the console? If your fonts are loaded from the same host/url should not be any issues.

Thanks!

Hi,

You could use the default header template – http://screencast.com/t/086fBamX8 so the header ad will be placed beside the logo. And if you want to add additional banner bellow the main menu, you need to edit header-style-1.php and use this code to dislay a custom ad – http://screencast.com/t/6nd1wRRQ

<?php echo td_global_blocks::get_instance('td_block_ad_box')->render(array('spot_id' => 'custom_ad_1')); ?>

Adjust it using custom css – http://screencast.com/t/vf7tivbhnh0G

.td-a-rec-id-custom_ad_1 {
margin-top: 20px;
}

If you use adsense code change a to g like this – .td-g-rec-id-custom_ad_1

Thanks!

• This reply was modified 10 years by Alin [tagDiv].
• This reply was modified 10 years by Alin [tagDiv].

Hi,

I have checked your site and you have many errors regarding your images in the console – http://screencast.com/t/W4cosQNfpxgl – https://en.wikipedia.org/wiki/List_of_HTTP_status_codes#5xx_Server_Error
This is not related to the lazy load feature, you use CDN and the images are not delivered from your CDN server. Please check your CDN configuration.

Thanks!

Hi,

You have this issue because you use Visual Composer on posts page, unfortunately the tagdiv gallery was not designed for to be used in a text block. We will take a look at this and we will try to fix it in a future update. Please try thsi custom css until we fix this: http://screencast.com/t/nObvBKsvR

.single .wpb_text_column .td-gallery-slide-copywrite {
background-color: rgba(0, 0, 0, 0.8);
display: inline-block;
float: left;
font-size: 11px;
font-style: italic;
line-height: 1;
padding: 4px 6px;
text-align: left;
}
.single .wpb_text_column .td-doubleSlider-1 .td-slide-item .td-slide-galery-figure img {
bottom: -50%;
left: -85%;
margin: auto;
overflow: auto;
position: absolute;
right: -50%;
top: -50%;
}

Thanks!

Hi,

You could add this custom css in Theme Panel > Custom Css to apply this for WP widgets – http://screencast.com/t/Z6BpWlaSqx

.widget .block-title > span, .widget .block-title > a, .widget .block-title > label {
width: 100%;
}

Thanks!

Hi,

We already added an additional css file for Woocommerce and it will be loaded only when Woocommerce plugin is active – http://screencast.com/t/mssrs9kJt We will try to find a solution also for bbpress in a future update. You can search andremove all the bbpress related css from stylesheet file if you want this – http://screencast.com/t/f44S8MHRF7Mv

Thanks!

Hi,

Do you use banners on your site? What code do you use?
Please send an email at contact@tagdiv.com and provide wp-admin acccess so we can take a look, also paste a link to this topic so we can know who you are and what your issue is.

Thanks!