Hi,

Glad that it works now – http://screencast.com/t/ysePyzvLea

Thanks!

Hi,

We have implemented the like button from a fb plugin – https://developers.facebook.com/docs/plugins/like-button and it should work properly, to have the same number of likes also on facebook. That like button uses the link of the current post and it increments like for it so it should show the total likes you have for that post. The counter is handled by facebook, so please wait a while maybe there is a Facebook error and it takes some time to update like’s number.

Thanks!

Hi,

If I understand well you have Social Counter in your page but you cannot edit it. Please edit your homepage and the Social Counter block should be added directly to your page content via Visual Composer. Provide a link so I can inspect this.
The theme doesn’t have an option to add social icons to the subfooter, you will have to alter the code in footer.php file and modify a little bit the social icons code from td_footer_extra_bottom.php file – http://screencast.com/t/Qyzqo0oWYMAz
Please make a backup of your current footer.php file and test this code(replace the entire content of the file) – http://pastebin.com/dL03CAKa After this you can customize it via Custom Css in Theme Panel > Custom Css – http://screencast.com/t/u03OggUOMW5z

.td-sub-footer-container .social-footer {
float: right;
}

Thanks!

Hi,

Thanks Chris! We try improve our documentation, here are some information about upscale thumbs – https://forum.tagdiv.com/thumbnails-vs-featured-image-size/

@waveviewmike I have checked your site and the thumbs look fine on your sliders, I guess you solved this issue. Please let me know if you have other issues related to the theme.

Thanks!

Hi,

I’m not sure what you mean! Do you want to receive content from some user without have an account?
In this case I guess you could search for a plugin, as the theme doesn’t have an option for this.
Please provide more details if this is not what you mean.

Thanks!

Hi,

Thanks Chris! The tutorial are more useful, they explain step by step how to add a custom font.

@wpdiv Please read child theme documentation, you can see there all the files supported by child theme – https://forum.tagdiv.com/the-child-theme-support-tutorial/ I provide you an example how you can add a custom font to the stylesheet file, like the theme fonts are added you don’t have to do anything in the less file(just to see the code). Maybe the tutorials posted by Chris will help more(it is the same what I tried to explain, not so good I guess…).
You can disable google fonts via child theme using a hook, please paste this code in the child theme functions file – http://screencast.com/t/hLPMbut3GlOH – http://pastebin.com/HjBxAmTP I have tested this on my side and it should work, please check your page source.

Hope this helps!

Hi,

I’m not sure what you mean, when you search no category should be displayed, it works only for posts and pages.
Please provide a link so I can inspect this.

Thanks!

Hi,

Unfortunately the config file cannot be overwritten via child theme, so you’ll have to edit the main theme file.
But you can check the documentation on how to make a new module-block – https://forum.tagdiv.com/td_api_blockadd/
If you don’t have programming experience I suggest that you look for a professional developer to help you with this, you can find one on places like http://studio.envato.com/

Thanks!

Hi,

Please disable all the plugins except of Visual Composer, clear cache and check if you still have this issue. If the issue persist, try to disable lazy load feature as the script could be in conflict with a plugin you use.
Also please provide your site url so we can take a look.

Thanks!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin access so we can take a look, also paste alink to this topic so we can know who you are and what your issue is. Also please provide more details about this.
Do you have this issue on posts? Do you have VC enable also on post pages? In this case you have to change to Classic mode so the Visual Editor will be available.

Thanks!

Hi,

We changed the css(margin, padding) for ads containers, because many users reported that when the ad is hidden extra space is still there. So the css is applied on adsense class or if you use non-adsense on the recommended div containers – http://screencast.com/t/in1YMek1C1W – http://screencast.com/t/IdCbIOf67B
I have checked your site and your code is non-adsense but you also don’t use the recommended div containers – https://forum.tagdiv.com/sidebar-ads/ that’s why the margin bottom is gone. For example I have inspected the sidebar ad spot and there you use a simple div container and you have the bottom space – http://screencast.com/t/JSlGwnpLSeX So this is the solution just try to use a div to your code and see how it goes.

Thanks!

Hi,

Unfortunately the theme doesn’t have such an option, so you will need custom modifications for this and we cannot provide custom work, sorry!
A solution is to upload you custom font to your server and define it in the style.css file or Theme Panel > Custom Css like the theme font is defined – http://screencast.com/t/cfvpUyGjYj9 and add your own font name and path.
Once your custom font is defined you can use css code to apply your font.

Hope this helps!

Hi saggel,

1. Unfortunately this was designed to work exactly like the jetpack stats and the API doesn’t support this.
2. This is a good suggestion and I have added it on our list and we will try to implement it in a future update.

Thanks for suggestion!

Hi,

Please make a full backup and try this. Edit this code like here: http://screencast.com/t/ykN0EEzKT then run the update script again http://screencast.com/t/o8q7wNDmnEm

Thanks!

Hi,

I’m not really sure what you mean. If you use Visual Composer you can add blocks to display articles from specific category/ies. So you can have different sections on the page, like you can see on our demo – http://screencast.com/t/yhFxt86TzRJ – http://demo.tagdiv.com/newspaper/
If this is not what you mean please provide more details about what you want to achieve using VC pagebuilder.

Thanks!

Hi,

The post template 4 and 3 use the same image size as you can see – http://screencast.com/t/Yvoyr5TjyX
If you want to add a new thumb size you can edit td_config.php file – http://screencast.com/t/0Gcf6eJHbJkH and use it for template 3 and/or 4 – http://screencast.com/t/GqnAwHESf Also regenerate your thumbnails – https://forum.tagdiv.com/using-the-theme-with-existing-content/

Thanks!

Hi,

You can try to add a condition in header.php like this – http://screencast.com/t/5zeZVfR23

<?php
    if(is_category() and isset($_GET['filter_by'])) {
        echo '<meta name="robots" content="noindex, nofollow" />';
    }?>

Hope this helps!

• This reply was modified 10 years by Alin [tagDiv].

Replied via email!

Hi,

I added this on our suggestions list and the developers will consider it for future updates.

Thanks!

Hi,

The modal image use javascript code, for example the general modal image feature was added from version 6 to help user with old posts to force the light box for images. Here you can find the code – http://screencast.com/t/4XLw0IQI It adds td-modal-image for all images(on the image link more accurate) – http://screencast.com/t/mioTxc5sirb
Regarding external image, I have tested this on my side, added an image to a post – http://screencast.com/t/pqIzytWbokR enable the modal – http://screencast.com/t/XPKLr2Ik3 and the image is open in lightbox – http://screencast.com/t/ghd1cgKGg

Thanks!

Hi,

Please disable the mobile version from Jetpack, as the theme has already a version for mobile device.
Regarding the pagespeed please check this guide to optimize it – https://forum.tagdiv.com/how-to-make-the-site-faster/

Thanks!

Hi,

Do you have only the Big Grid block on your page and you use a page template with latest articles?
A solution is to use the offset feature, for example you have Big Grid set to filter posts from all categories – http://screencast.com/t/1rEcBxdbJf just set the offset option for Latest Articles to 5 so it will display the 6’th post – http://screencast.com/t/jDXSgE8jF
Also you can filter by different categories(or tags) on your blocks – http://screencast.com/t/FRgOuWrCGoR – https://forum.tagdiv.com/block-settings-tutorial/ or you can use unique article feature(it is from old docs but works the same) – https://forum.tagdiv.com/unique-articles-and-offset-newspaper/ Please not that the unique articles feature was not designed to work with block pagination.

Thanks!

Hi,

You can try this custom css for category page – http://screencast.com/t/Ma5x0Cmu

.category .td-crumb-container {
min-height: inherit;
padding-top: 0;
}

Regarding the category from the permalink you can try to find and use a plugin to remove it. Unfortunately we did not tested any, so I cannot recommend one.

Thanks!

Hi Gwen,

If your featured image is larger that the thumb size, regenerating your thumbnails should fix your issue – https://forum.tagdiv.com/using-the-theme-with-existing-content/
If the issue persist you can try this custom css in Theme Panel > Custom Css, it will be applied on for homepage slider – http://screencast.com/t/y1HfGqAkm

.home .td-pb-span6 .td_block_slide .td-module-thumb, .home .td-pb-span6 .td_block_slide .td-module-thumb .entry-thumb {
height: 100%;
}

Hope this helps!

• This reply was modified 10 years by Alin [tagDiv].

Hi eyyubovazer,

We have some video tutorials on youtube(we will try to improve the video tutorial section) – https://www.youtube.com/watch?v=rgWqozuqmJk and also you can check the theme documentation for some settings – https://forum.tagdiv.com/wordpress-information/
Also you can post a specific question related to the theme here on forum and we will try to help you.

Thanks!