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Alin [tagDiv]
tagDiv Staff

Hi,

Please set it from page Homepage Latest Articles settings – http://screencast.com/t/iaoppZJCno

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please disable your plugins except of Visual Composer, clear cache and see if you still have this issue with the megamenu, to be sure that this issue is not caused by a plugin.
Also please provide a screenshot how you set the megamenu. Let me know!

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please make sure that you added the vimeo id properly as I also tested this and did not found any issues(I have choose a random ID ) – http://screencast.com/t/h1af1kc1http://screencast.com/t/3kfWfd1oQvyhttp://screencast.com/t/pQEH3qvuwrPs
I also checked your site and seems that all id that you set work properly, but I did not found vimeo on your social counter – http://screencast.com/t/WYGlkmAtKE
Please check this without any plugins active except of Visual Composer and Social Counter, clear cache and see if you still have this issue.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi paritymedia,

I have also checked your posts and seems that og meta data are set properly, but it seems that google doesn’t consider them. This issue it happens also with google plus share, so please try to test this by removing this itemprop="image" from here: http://screencast.com/t/Ua5FRoCtBKg and see how it goes.
I have added this on our issues tracker list and we will further investigate this.

Thanks!

Alin [tagDiv]
tagDiv Staff

Replied via email!

Alin [tagDiv]
tagDiv Staff

Hi,

The 500 error is an internal server error, I suggest you contact your host provider and let theme know about this: http://www.checkupdown.com/status/E500.html Also try to increase the php memory limit and see how it goes.
If you have access to your error.log file, you can take a look at it and see if there’s any data that can lead to a conclusion on this. Also try to reduce the number of plugins you use and see if it happens again.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please provide a link so I can see how it looks on your site.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

It is not so easy to change the logo size as the theme is responsive and it needs custom modifications to the default css for each screen device. I will try to provide a solution for this, but I suggest to hire a freelance if you need more customization. Please try this cusotm css in Theme Panel > Custom Css – http://screencast.com/t/E8fk5AuvCyEL

@media(min-width: 1141px) {
.td-header-style-8 .td-header-sp-logo {
height: 150px;
}
.td-header-style-8 .td-header-sp-logo img {
max-height: 150px;
}
.td-header-style-8 .td-header-menu-wrap-full {
height: 120px !important;
}
.td-header-style-8 .td-affix .td-header-sp-logo {
height: 94px !important;
}
.td-header-style-8 .td-header-menu-wrap {
height: 120px !important;
}
.td-header-style-8 .td-header-menu-wrap.td-affix {
height: 44px !important;
}
}
@media(min-width: 768px) and (max-width: 1140px){
.td-header-style-8 .td-header-sp-logo {
margin-top: -20px !important;
}
}

You can add a Big Grid or Slide like any other block in your page content. Please make sure that you configure right – https://forum.tagdiv.com/block-settings-tutorial/ Her is also a video tutorial how to create a page – https://www.youtube.com/watch?v=rgWqozuqmJk
If you still have issues with it please provide more details, also some screenshots how you set it will help.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

You need custom modifications to add another share button(add it manually in the code ), please check this topic – https://forum.tagdiv.com/topic/linkedin-button/ or use a plugin.
Also please note that the theme doesn’t have rtl support included and I suggest to hire a developer or a freelancer to customize it for you, on this site you can find one which can help you in this regard: https://studio.envato.com/

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

The theme doesn’t have an option to display share buttons on a page you will need custom modifications to the code to have share on page and it is not so easy, so I suggest to hire a freelancer to do this for you as we cannot provide custom work at this time, sorry!
Also the like button that we use on post is from facebook – https://developers.facebook.com/docs/plugins/like-button

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Try to add the code like this(please backup you file) – http://screencast.com/t/58itY9o0pr

<?php
if (is_user_logged_in()) {
_e( 'You cannot create new topics.', 'bbpress' );
} else {
_e( 'You must be logged in to create new topics.', 'bbpress' );
echo '<a class="td-login-modal-js" data-effect="mpf-td-login-effect" href="#login-form"><strong> Log in/Register</strong></a>';
}?>

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

We use there the following wordpress functions – http://screencast.com/t/4iAEla7ub6e

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

You can modify the get_category function in td_module_single_base.php file like you already figured out. You can count the categories so when are more to not display them – http://screencast.com/t/WXuwtNV7cK

$count = 0;

$count++;
if ($count > 0) {
break;
}

If you want something different please get someone to help you with this as we cannot provide custom work at this time sorry!

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

I have checked your post content and you have many div containers closed after the nextpage tag that’s why you have this issue – http://screencast.com/t/WmcPRM3TY You cannot close it in the next page, so please review your html content.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

I also suspect a plugin, but only you can find out which one causing this issue. Please disable all the plugins except of Visual Composer, clear cache and see if the issue persist. If the issue is gone, try to active your plugins one by one and see which one cause this issue.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Andrei added this topic on our suggestion list and the developers will take the final decision regarding what can be implemented.

Thanks for the message!

Alin [tagDiv]
tagDiv Staff

Hi,

Thanks Chris!


@euzebius
Do you want to replace the placeholder images? Here you can change them – http://screencast.com/t/jGWcWsSIv
If this is not what you mean please provide more details.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

You can create a custom field and write the name – http://screencast.com/t/koHeldvHu and you have to modify the code for module 6(this module is used on block 7) – http://screencast.com/t/kt5lY4gihttp://pastebin.com/pCf2f9QT
Use css to customize it – http://screencast.com/t/MYqDqb8a6r

.td_block_7 .td-module-meta-info .td-post-category {
display: table;
}
.td_block_7 .td-custom-author {
display: inline-block;
}

Please note that changing module 6 will affect also other blocks where it is used – http://screencast.com/t/Lbsn3hylgz1B

This is an example and require custom modifications, I suggest to hire a freelancer to do this for you if you don’t have basic experience as we cannot provide custom work.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi Angela,

The theme doesn’t have an option to use such an ad and in panel can be added only a simple image for site background – http://screencast.com/t/PNAgFbKM5J1H and a link in background ad spot – http://screencast.com/t/SrtRMU4Z
Unfortunately we did not made any test using Rich Media Background Ad so I cannot make any suggestions regarding this. I think that you need some custom modifications to implements it and I suggest to hire a professional developer to do this for you. We would have gladly made it for you, but the time doesn’t allow us to offer custom work, sorry!

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

I’m not sure what you mean. Do you refer to the twitter share button on posts? – http://screencast.com/t/FrWyQrH0ig
The theme doesn’t control the open graphs data, you will have to use a plugin like Seo by Yoast for this, we also use it on our demo.
The twitter id is the site name because this is the default state of the theme when a twitter name is not provided in the theme panel like so http://screencast.com/t/1jthsOih
If this is not what you mean please provide more details.

Thanks!

  • This reply was modified 10 years by Bogdan B..
Alin [tagDiv]
tagDiv Staff

Hi,

Please provide more details about this and your site url. Also please disable all your plugins except of Visual Composer and bbpres, clear cache and see if you still have this issue. I have also checked this with the latest theme version 6.4 and did not found any issue.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

I also checked this using the latest version of Jetpack and Rev Slider plugin provided with the theme and did not found any issues. You can also try to leave only Publicize from Jetpack active and see if you still have issues with the slider.
Unfortunately we cannot provide any solution regarding this issue, as it is a conflict between these plugins so you can try to open a ticket to jetpack or/and revolution slider support maybe they have a solution, sorry!

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

The theme doesn’t have an option to remove date and author on articles from a specific category and you will need custom modifications to achieve that. For example you could try in_category() function like this:
*for date(use the same function also on modules) in td_module.php file – http://screencast.com/t/saZTUxhGmwHq
*for author please edit td_module_single_base.phphttp://screencast.com/t/XAOzPjVnC

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi Bintmusic,

We will also try to fix the css added by the theme as soon as possible(now the plugin css is applied). So if you renamed the shordcodes you can try this custom css in Theme Panel > Custom Css – http://pastebin.com/9TqhCnCMhttp://screencast.com/t/cmd7NiC8 until we adjust the theme css for tabs.

Hope this helps!

Alin [tagDiv]
tagDiv Staff

Hi,

The tabs shortcode was renamed by the Visual Composer developers from version 4.6 and unfortunately the css code from theme doesn’t apply on tabs block. I have add this on our to do list and we will try to adjust it in a future version of the theme. Until then please try this custom css in Theme Panel > Custom Css: http://pastebin.com/9TqhCnCMhttp://screencast.com/t/cmd7NiC8

Thanks!

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