Hi,

Please provide more details and a link so I can inspect this as I’m not sure what is the issue. I have checked this using the latest version and did not found any issues on my side – http://screencast.com/t/AFhcjq0B3cF – http://screencast.com/t/miaAlgicT

Thanks!

Hi,

I added this on our list and we will update it as soon as possible.

Thanks for the message!

Hi,

Please fix the gzip compression(there’s usually an option in the cpanel area) and image compresion, check this guide – https://forum.tagdiv.com/how-to-make-the-site-faster/ – http://screencast.com/t/QEpPX8uebzOJ
After you do this please send an email at contact@tagdiv.com and provide wp-admin access so we can take a look.

Thanks!

Hi,

If this this issue appears on other themes it may be a server or wordpress configuration problem. You could try to test this on another host or on a local install.

Thanks!

Hi,

Unfortunately we did not test this plugin with the theme, the theme uses the default wordpress video embed functionality and for featured videos we use the following code – http://screencast.com/t/0jj9otFkSMZ I cannot provide a quick solution for this, you have to make modifications to the code and they are not easy to do. My advice is to hire a professional developer to do this for you.

Thanks!

Hi,

Unfortunately we did not tested this plugin with our theme, so I cannot make any suggestions about this, you may need custom modifications to make it work with the theme.
You can also ask the plugin author about this, he know how the plugin works and he may have some clues why it affects the theme megamenu.

Thanks!

• This reply was modified 10 years by Alin [tagDiv].

Hi,

Try to paste this content in td_module_6.php(all the content) – http://pastebin.com/9GBGiJwH
In td_block_7.php please modify like this – http://screencast.com/t/VU7kN0RLr

Thanks!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin and ftp credentials so we can take a look, also paste a link to this topic so we can know who you are and what your issue is.

Thanks!

Hi,

I have checked your site and you have these errors in the console – http://screencast.com/t/7H94zOtF9AVT Please make sure that you update the theme properly as it seems the theme’s fonts are not found and also check this without any plugins active except of Visual Composer.

Thanks!

Hi,

The 500 error is an internal server error, I suggest you contact your host provider and let theme know about this: http://www.checkupdown.com/status/E500.html Also try to increase the php memory limit and see how it goes.
If you have access to your error.log file, you can take a look at it and see if there’s any data that can lead to a conclusion on this.

Hi,

I have checked you site and you use there a wp widget popular posts, unfortunately you cannot customize it using the theme’s code(it is not a theme widget).
Also here you can find the filter options for theme’s blocks/widgets if you want to modify them or add a custom one – http://screencast.com/t/sBgyEXyFw1O

Thanks!

Hi,

You can enable it also for post from VC settings – http://screencast.com/t/FH00CgQHxiE

Thanks!

Hi,

The theme has some fonts settings for articles(title, content, some post elements) in Theme Panel > Theme Fonts – http://screencast.com/t/nOw0gavxr4FY
You can set the font family for each for each element from Theme Fonts, as the theme doesn’t have an option to set a site default font. For some sections you can set a general font – http://screencast.com/t/3ihJ5oPN

Thanks!

Hi,

I’m not sure what you mean Please provide more details and a link so I can take a look.

Thanks!

Hi,

If you add your twitter username in panel – http://screencast.com/t/39Z1TYmmWE it should not use your site name – http://screencast.com/t/yNpdk1WxGcg So on your site appears the username – http://screencast.com/t/A7y2iMjxdlP

Thanks!

Hi,

Please try to upload the plugin via ftp, you can find it in the /plugins folder from files that you download from themeforest – http://screencast.com/t/9vFPNCUhK0 Let me know how it goes!

Thanks!

Hi,

I have added this on our list and it will be fixed as soon as possible.

Thanks for reporting this!

Hi,

@shafvan When you create a new ad using Adrotate you can add target="_blank" http://screencast.com/t/clzLPmX88

@PatWire The theme doesn’t have a header style like this and it doesn’t allows 2 header ads by default. You will need custom modifications for this for the header template that you use, so I suggest to hire someone to do this for you as we cannot offer custom work, sorry!
Just a tip if you want to modify the header style 1 you can add a container before the logo and use do_shortcode function to place a custom ad there. But you also need more css customization for that extra container and also to change the width of the header ad and logo.

Thanks!

Hi,

It happens sometimes also on windows chrome or firefox, you have javascript error in the console(usually this comes from plugins that conflict with the theme javascript) – http://screencast.com/t/2bmM3IrndSx also the newspaper font is not found. So please make sure that you update the theme properly, you can try to upload the theme again maybe it was an issue when you updated the theme. Let me know how it goes!

Thanks!

Hi,

You can set the excerpt type on letters if you want – http://screencast.com/t/BYWi6RpUz

Thanks!

Hi,

You can use a plugin like Font Awesome 4 Menu(we recommend this for icons on the menu), so if you add the share button and you need an icon will work like in my example(linkedin) – https://forum.tagdiv.com/topic/linkedin-button/ Or you can customize the share button using an image like in the newsmag example – https://forum.tagdiv.com/add-a-new-linkedin-button/

Thanks!

Hi,

It was an issue with the other topic that’s why you did not see my reply(I already replied), but I fix it so please check my answer – https://forum.tagdiv.com/topic/side-bar-coming-up-malformed-on-some-posts/#post-66938

Thanks!

Hi,

If you enable comments from panel – http://screencast.com/t/gqJ1m5v2b9 and allows them on individual posts the comments box should appear. Please check these settings again and let me know.
Also you can check this without any plugins active except of Visual Composer and clear cache.

Thanks!

Hi,

I also checked this and did not found any issues – http://screencast.com/t/OfzFKgH9GD7 – http://screencast.com/t/3pMyB802Nd Please check this again and let me know!

Thanks!

Hi,

@AilyRoot We did not tested this plugin, but you can test it using a default theme and see if you still have this issue. Also you can check this only with Visual Composer active and WordPress Social Login active. If you don’t have that issue anymore you can also contact the plugin support.

Thanks!