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Anamaria
tagDiv Staff

Hello,
If the code needs to be add in the head and body, then please try to add your code in Newspaper -> Theme panel -> Analytics/JS => https://www.screencast.com/t/nou4AMaBhSMn codes and see if it is working or not.

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

Most of the time the problem is from a shortcode that is not compatible with our theme, therefore after you set it with tagDiv Composer and save the page/cloud template, the next time when you try to edit it, you’ll get that error.
For this error, you can check our guide from here at point 5: https://forum.tagdiv.com/tagdiv-composer-not-working/
Also, try to deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Please also check the page for special characters and remove them if they exist.

Thank you!

Anamaria
tagDiv Staff

Hi,

You can use a license key for one single product, but if you want to move the theme to another website or change domain/migrate, you’ll need to reset the license key from that website => https://www.screencast.com/t/Zt12bpyX and remove the theme (delete), in this way the license will be available for the new website and you can use the theme without any problems.
According to Envato license terms, a theme can be used for a single end product (website)
https://themeforest.net/licenses/standard
https://themeforest.net/licenses/terms/regular

Thank you!

Anamaria
tagDiv Staff

Hello,

Looks like the font awesome is loading from cache plugin => https://i.imgur.com/QyoLOjT.png
Make sure that you clean that cache folder.

Thank you!

Anamaria
tagDiv Staff

Hello,

You can add a code like that if you use the elements called “Column text” or “Text with title”. There you will find this button => https://www.screencast.com/t/1NiySTWiW ; click there and you will see a window called WP Editor, you can paste the code there.

Hope that helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

I think it can be done but it requires more knowledge and can only be done with custom work.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please provide a link to your website and a screenshot with the ads that you don’t want to be displayed on the tablet and where you insert the code.

Thank you!

Anamaria
tagDiv Staff

Hello,

Unfortunately, all the settings in the backend are only in English and we do not have a tool that can translate into another language, we are sorry!

Thank you for your understanding!

Anamaria
tagDiv Staff

Hello,

The same purchase key can be used to activate your development copies and also the live version of your theme. Using test platforms is allowed with the same Envato key.

Thank you!

Anamaria
tagDiv Staff

Hello,

I just checked your post and you have text => https://www.screencast.com/t/5JWCN1veARe
Did you manage to solve the issue?

Thank you!

Anamaria
tagDiv Staff

Hello,

I’m glad it was helpful.
If you have questions regarding our theme, just let us know!

Have a nice day!

Anamaria
tagDiv Staff

Hello,

You can change the color from widgets and set the border color => https://www.screencast.com/t/A2vgb1i47wTJ -> https://www.screencast.com/t/goTW3gPcMy

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

Please try this custom CSS and change the code color with your code color => https://www.screencast.com/t/7pgowNRau

.td-footer-wrapper .td_block_7
.td_module_wrap:hover .entry-title a {
color: #041FFF;
}

The code needs to be set in Theme panel -> Custom code -> Custom CSS => https://www.screencast.com/t/fxetQe24ZHf

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

If I understood correctly, you want to remove the Single Post Comments Counter => https://www.screencast.com/t/WovjQmZf3
To remove you need to select the element and with a right-click, you can delete => https://www.screencast.com/t/6WnNGq6NFx , or selecting the element and with drag & drop place into the deleting red zone from the bottom right of the page.

If this isn’t what you mean, please provide more details and screenshots.

Thank you!

Anamaria
tagDiv Staff

Hello,

I saw for the mobile you use the mobile theme plugin, and you need to enable the thumbs from Theme Panel -> Block Settings -> Thumbs on modules/blocks => https://www.screencast.com/t/0kxFnONl9eyZ

Let me know the results!

Thank you!

Anamaria
tagDiv Staff

Hello,

Please send me some screenshots or a video with the steps you do to assign the 404 page and the single modified date, and this way I will understand what is wrong and I will provide the right steps
Also, for style widgets, you want the change only the title or entire block?

Thank you!

Thank you!

Anamaria
tagDiv Staff

Hello,

Have you made any other changes besides updating the theme? From which version did you update? Do image link from a selected image from media, is still lead to that image?

Usually, this kind of problems appear when you change the host and the images links are changed.
Also, sometimes can be from folders permissions:
https://wpengine.com/resources/troubleshooting-wordpress-media-library/
https://mhthemes.com/support/knb/fix-blank-thumbnails-wordpress-media-library/

Thank you!

Anamaria
tagDiv Staff

Hi,

I’m glad that you managed to solve the problem.
If you have other questions, let us know!

Have a nice day!

Anamaria
tagDiv Staff

Hello,

I forwarded this category related issue to our developers, and I hope that they will be able to fix as many off those CLS problems in the coming update.

Thank you!

Anamaria
tagDiv Staff

Hello,

You can add more icons from Theme Panel -> Post Settings -> Sharing => https://www.screencast.com/t/ELhxlVxwJgH -> https://www.screencast.com/t/d8T2nramr -> https://www.screencast.com/t/eMnVQEh8M

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

This problem can be from the cache plugin. I suggest you use the WP Super Cache plugin.
We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

You can verify with tagDiv Composer in Manager (Website Manager) if you have assigned the same header on pages and posts => https://www.screencast.com/t/nireZ6iW

Thank you!

Anamaria
tagDiv Staff

Hello,

Our theme has an option which can help you, is called “IMAGE LOADING ANIMATION ” https://www.screencast.com/t/yEAXK82aD , you can find in Theme Panel -> Template settings.

Thank you!

Anamaria
tagDiv Staff

Hello,

I’m glad that you managed to solve the problem.
If you have questions regarding our theme, just let us know!

Have a nice day!

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