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Anamaria
tagDiv Staff

Hello,

You can change the color with tagDiv Composer on the “next prev” select the block, and in the tab called “Style” are settings for pagination => https://www.screencast.com/t/EVaCkL1Syu -> https://www.screencast.com/t/GCZ9b9El
The back to top arrow can be changed only using CSS code. For example, if you want to remove that arrow you can use this CSS code:

.td-scroll-up {
display:none;
}

Set this code in Newspaper -> Theme panel -> Custom code -> Custom css.

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!

Anamaria
tagDiv Staff

Hello,

I’m glad it was helpful.
If you have questions regarding our theme, just let us know!

Have a nice day!

Anamaria
tagDiv Staff

Hello,

If I understand correctly you want to add more authors, this can be done by adding a plugin like Molongui Authorship -> https://wordpress.org/plugins/molongui-authorship/

Hope this will help you!

Thank you!

Anamaria
tagDiv Staff

Hi,

If this is a standard header style, then you can not change it => https://www.screencast.com/t/h2qk7FdO But you can use a cloud header from tagDiv Cloud Library Templates, this can be edited using tagDiv Composer, and you can make it how you’ll like => https://www.screencast.com/t/0UVlux06nE

Thank you!

Anamaria
tagDiv Staff

Hello,

The latest version of the theme is v10.3.9.1, you need to make an update, before please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, make sure you set the API Key from Instagram like in this guide -> https://forum.tagdiv.com/instagram-widget/

Let me know the results!

Thank you!

Anamaria
tagDiv Staff

Hello,

This is the image which applies => https://www.screencast.com/t/4Ev5Yhqz , this is not the full width, is a thumb.
Edit that page with tagDiv Composer and check if the image size, then set it correctly. =>https://www.screencast.com/t/TJDUpVIyHw
Also, you should upload again the image in full size and set it again.

Let me know the results!

Thank you!

Anamaria
tagDiv Staff

Hello,

Normal the slog should not affect the page. Did you use filters for the block on that page? Please provide a link to that page to inspect it

Thank you!

Anamaria
tagDiv Staff

Hello,

Usually, this problem appears from the cache. Is possible can be from the cache that is provided by your host (on nginx server with fast_cgi cache)

Thank you!

Anamaria
tagDiv Staff

Hello,

You can submit for the showcase by following this link
https://pr3.typeform.com/to/A8ZMaG
Please note that it may take some time for our team to analyze the website and decide whether it will be included in the showcase.

Thank you!

Anamaria
tagDiv Staff

Hello,

This social sharing icon appears only on the mobile version. If you want it to be displayed on the desktop version, you need to use a custom CSS => https://www.screencast.com/t/slYFHBpS8tr

.td-social-line{
display: inline-block;
}

The code needs to be set in Theme panel -> Custom code -> Custom CSS => https://www.screencast.com/t/fxetQe24ZHf

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

If you want to have a different language on your website you can use the option for translate from theme panel => https://www.screencast.com/t/hZbZ2EiBG or if want to add the second language, for example, English and Chinese then you must use a multi-language plugin. We recommend WPML plugin, if you don’t want this plugin, there are other free plugins, but are possible to be untested with our theme.

If this is not what you mean, please let me know!

Thank you!

Anamaria
tagDiv Staff

Hi,

Normally, without problems, the wp editor is saving the content automatically.
I understand the content isn’t saved, usually, this problem can be when is a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again, also, make sure that all theme requirements are set as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ in special please make sure this code is set in .htaccess => https://www.screencast.com/t/D3i2ZA7K

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

Please check if you have the latest version of the theme, v10.3.9.1.
Also, if you have the last version please deactivate the tagDiv Composer plugin, delete it and re-install it from Newspaper plugins => https://www.screencast.com/t/hpckcc2K
Also, make sure you set the API Key from Instagram like in this guide -> https://forum.tagdiv.com/instagram-widget/

Let me know the results!

Thank you!

Anamaria
tagDiv Staff

Hello,

I see that you using the latest articles for the homepage (isn’t a static homepage).
Please make sure that you set the content of your pages on the right zone, is possible, that you set the page content in the wrong zone (in header or footer zone) -> https://imgur.com/mcAFNTS -> https://imgur.com/jWAf8XW -> https://imgur.com/dI1KVo7
If the problem persists please send us a link to your website.

Thank you!

Anamaria
tagDiv Staff

Hello,

If you have set the code for ads in the ad box, the element has the option to hide on devices in the tab called “Image ad” => https://www.screencast.com/t/xo2eZdbmlf
or if the ad needs to be displayed on a specific device you can use one of that code => https://i.imgur.com/y7sMsuE.png -> https://forum.tagdiv.com/using-other-ads-non-adsense-ads/
Also, you can use the CSS tab from the ad box and hide the element for the viewport where you don’t want the ads => https://www.screencast.com/t/9dRlH0ag70 -> https://www.screencast.com/t/RQk9BLSF2

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

This issue is because you have an older theme version 9.0.1, and the latest version of WordPress(if you have a theme version older, than NewsPaper 10.3.9 and you have the latest WP version 5.6, tagDiv Composer not work). You need to make an update before please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/ and check if the problem persists.
Another solution for the moment is to use Enable jQuery Migrate Helper plugin and try this option => https://www.screencast.com/t/WYlKJVLi this plugin may help. Clear all the caches (also the browser cache).

Let us know the results!

Thank you!

Anamaria
tagDiv Staff

Hello,

The Ads Pro Plugin is an untested plugin with our theme, therefore we don’t know how this is should work.
Normally, if the plugin uses Ajax code for ads that means it makes many requirements for ads using that ajax code.
What I can suggest is to try with normal ads to see if the problem persists, also you can contact the authors of that plugin and let them know about this problem.

Thank you!

Anamaria
tagDiv Staff

Hi,

That’s strange! Please make a full backup and send us via email at contact@tagdiv.com to investigate the problem. Provide wp-admin link and credentials, also include in the email the link of this topic to can identify the problem.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also, if the problem persists please check if you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!

Thank you!

Anamaria
tagDiv Staff

Hello,

Please make sure that the theme install was done correctly =>https://forum.tagdiv.com/install-via-wordpress/ (delete the files of the theme, not override), also, those theme files are set in the right place wp-content/themes/Newspaper
Also, make sure you don’t have any plugins which interfere with our theme.
I recommend disabling the tagDiv plugins, delete it and re-install them from Newspaper plugins => https://www.screencast.com/t/hpckcc2K

Thank you!

Anamaria
tagDiv Staff

Hello,

If it is a block feedzy from WordPress, you can change only with custom CSS, like this => https://www.screencast.com/t/7dCWnhVi you can set which color want

#feedzy_wp_widget-2.td_block_template_8
.td-block-title > *:before {
background-color: red
}

The code needs to be set in Theme panel -> Custom code -> Custom CSS => https://www.screencast.com/t/fxetQe24ZHf

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

Also, please make sure that you don’t have set a custom path for uploading files, for example in settings -> media this should look like this => https://i.imgur.com/ipZqjrN.png
If you checked and it’s like in the screenshot, please contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Anamaria
tagDiv Staff

Hello,

I’m glad that you managed to solve the problem.
If you have questions regarding our theme, just let us know!

Have a nice day!

Anamaria
tagDiv Staff

Hello,

Unfortunately, the theme does not have the option to load a page in this way. With our theme, you can create the page content in the way you want to display.
If your page contains only posts then you can use the option for pagination for the blocks => https://www.screencast.com/t/AcqobqnoCgm -> https://forum.tagdiv.com/flex-block-settings-guide/

Thank you!

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