Hello,

Have you updated plugins recently, or added a code? Also, please provide a link to a post where you have inserted links.

Thank you!

Hi,

To share a post with a featured image, please follow this guide: https://forum.tagdiv.com/facebook-share/ use SEO Yoast (in this guide you will know how to display the og image using Yoast plugin).
Also, you can check your website links using this tool -> https://cards-dev.twitter.com/validator
-> https://developers.facebook.com/tools/debug/

Thank you!

Hello,

For this error, please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/
We can take a look, so please email us at contact@tagdiv.com and provide the wp-admin and cPanel access.
1. Yes, you can use a cloud template from another prebuilt website.
2. You need to create the page with tagdiv Composer, add the text using the column text, and you can after you customize the elements, you can save them with right-click and use on the other pages
3.No, you can use the same license on both websites, one live and one staging.
You can use the duplicator plugin https://duplicator.com/how-to-migrate-wordpress-site/
Using the import/export option from the theme will allow you to import only the theme panel settings and the cloud templates; go to tool > export – https://i.imgur.com/3Wxk885.png. Then, to import, you need to go to tool > import install the wordpress importer, and clink on the run import – https://i.imgur.com/tyxoVvg.png
4. Please uncheck this option to hide the posts count https://i.imgur.com/NDln9vR.png

Thank you!

Hello,

Please try those steps https://pastebin.com/tUiKZiSK and make sure that you have the “Google Analytics: GA4 Event” tag type.

Thank you!

Hello,

It works for me: https://i.imgur.com/06Xn6if.png. If you didn’t manage to solve the problem, you can email us at contact@tagdiv.com and provide the wp-admin access.

Thank you!

Hi,

Please use the PHP version 8.0 or 8.1
Also, did you make a test using only tagdiv plugins?

Thank you!

Hello,

Please let me know where you have set the ad in the theme panel. Please edit with tagDiv Composer, select the empty column, or check if the element ad box is missing; if it isn’t, you can add it from Composer.
The ad box has 3 sections for ads: using theme panel ads -> https://i.imgur.com/KFa9ibl.png, using images/banners -> https://i.imgur.com/MfAPTaE.png and custom code -> https://i.imgur.com/2rh8SuD.png save it and will appear on the post (you can set a shortcode like a shortcode from adrotate plugin or other plugins).

Thank you!

Hi,

The theme doesn’t have the option to assign bulk lockers. Unfortunately, you need to edit each post to set a locker. You can set other text or icons on the block for exclusive.

Thank you!

Hi,

Please provide the link to your website.

Thank you!

Hello @Joe,

This is strange. I did a few tests, and this issue has not happened to me.
Have you checked for a plugin conflict? Please deactivate ALL plugins, including WP Bakery, except tagDiv ones. Also, if you use a child theme or cache plugin, deactivate them, clear all cache, and try again.

Thank you!

Hello,

The tabbed content works with pages. Please make sure that you have set the right page id there, and you need to have a block in the page filter as you want. Also, for the bookmark page, you need to set there a link to an available page https://i.imgur.com/dWhl0Ur.jpeg
1. Yes, you can delete the element with right-click, and on the block uncheck this https://i.imgur.com/jzHTihi.png
2. Please provide screenshots of what you mean by saying you can not add pages using the tags.
If you want to use another newsletter, you can set the code in column text or text with title => https://www.screencast.com/t/N6rPZvAa The shortcode/code is automatically saved.

Thank you!

Hello,

We are sorry for the inconvenience. The next update with images of the subcategories will solve this issue.

Thank you!

Hello,

Please let me know what version of your theme, PHP and WordPress.
Also, you can check the console to see if you don’t have any errors.

Thank you!

Hello,

So, the settings are not saved? Please follow the steps from here -> https://forum.tagdiv.com/topic/tagdiv-composer-does-not-save-only-content-of-homepage/
Also, if you have set here a category -> https://i.imgur.com/eoozB8P.png, then you do not need to use another filter option.

Thank you!

Hello,

You need to do this from your SEO plugin; please check this guide https://yoast.com/help/website-name-alternate-website-name-and-alternate-organization-name/

Thank you!

Hello,

You can set the shortcode in the header section of the column text https://wpshortcode.org/gtranslate/.

Thank you!

Hi,

It should work; please make sure that you are in the zone of the Composer.

Thank you!

Hello,

To navigate within TagDiv Composer, it is recommended to use a mouse for easy interaction. Additionally, you can make use of the search function to quickly find elements, or use the up and down arrow keys for smooth scrolling.

Thank you

Hello,

You can click here https://i.imgur.com/VRwfux1.png to edit the page, and in the pages, section, there can be a page named like a modal menu or something like that, that you can edit https://forum.tagdiv.com/modal-popup/ there in the page you can change the menu you want to show.

Thank you!

Hello,

Please edit the search template and check the block to see if you don’t have set there a custom post type -> https://i.imgur.com/ukbRGuN.jpeg also, check the search elements -> https://i.imgur.com/QaU3uIt.png -> https://i.imgur.com/jE976LS.png

Thank you!

Hello,

Cloud templates need to be public; otherwise, they cannot be applied to the website. A workaround that you can do is to prevent them from being indexed; therefore, you can use Yoast SEO to control the SEO for cloud templates, for example, https://i.imgur.com/6BRLmIs.png after that, you need to reindex your website on Google (or you can reindex only that link).

Thank you!

Hello,

You can use this option to exclude a category or more from slider https://i.imgur.com/e5vPdM0.png or this option to exclude posts https://i.imgur.com/hGrRa9S.png

Thank you!

Hello,

You can use this option to show the modified date https://i.imgur.com/zsXYEv5.png

Thank you!

Hello,

You can change that color in the tagdiv composer: https://app.screencast.com/Zeot2ydVHgKZg
Edit your pages/templates with the tagDiv Composer; click on an element to see its settings.
Also, you can create global colors -> https://forum.tagdiv.com/tagdiv-composer-website-manager/

Thank you!

Hello,

Please block /wp-json/tdw/save_css
If an attacker wants to target this URL /wp-json/tdw/save_css they can do so. Even if the website uses a different theme, the attacker can still try that URL. We could add an option to be able to enable/disable the Live CSS, it will be considered. But for now in order to remove it this can only be done with a modification to the composer plugin. I think that all that removing it requires is to comment this line of code – https://prnt.sc/RtwvL5Nc4ikR -> https://prnt.sc/ymZmhdUfp57U But as I mentioned, the attacker can still try to access the URL.

Thank you!