Hello,

Yes, please send some screenshots. Maybe you have an empty row in the mobile sticky menu, and you need to edit it with composer, not in the theme panel.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello,

I just checked your website, and it is not working -> https://i.imgur.com/5OFB9SQ.png Please edit the page and check buttons or modal popup. If there is, set the link and set the entire link to the page or delete it.

Thank you!

Hello,

To increase page speed, I recommend checking which thumbnails you are using on your blocks. You might want to avoid having all of them enabled and optimize and regenerate images. You can use the EWWW Image Optimizer for image optimisation, and the OMGF plugin for fonts. Additionally, you can use the WP Rocket plugin.
here are many optimization guides provided by our users here in the forum, some made by us; you could check some of them
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/

– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/high-number-of-ajax-request/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://www.andraware.com/wp-rocket-for-newspaper-theme/
– https://forum.tagdiv.com/topic/page-speed-guide-for-2023-beginners-and-advanced/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
– https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
– https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
– https://underconstructionpage.com/optimize-wordpress-database/
– https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/

Thank you!

Hi,

To share a post with a featured image, please follow this guide: https://forum.tagdiv.com/facebook-share/ use SEO Yoast (in this guide you will know how to display the og image using Yoast plugin).
Also, you can check your website links using this tool -> https://cards-dev.twitter.com/validator
-> https://developers.facebook.com/tools/debug/

Thank you!

Hi,

This is the section https://i.imgur.com/5ZAcNaB.png? where is this section on the website?
ou can not delete the empty column, only the row that contains empty columns.
If you want to delete a row, you can delete a row with the empty column using the right click on the row icon -> https://i.imgur.com/JodWvlW.png -> https://i.imgur.com/e6bb8U5.png or using the drag and drop or you can simply click on the row and press the delete button from your keyboard -> https://www.screencast.com/t/Mai7iyEG The same steps are to delete the elements.

Thank you!

Hi,

Please provide the link to your website.

Thank you!

Hello!

Please check this guide: https://forum.tagdiv.com/infinite-loading-single-posts/

Thank you!

Hi,

Do you have a backup before the update to restore it?
We can take a look at this and investigate the issue. Please get in touch with us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you
Also, during the investigation, know that we will disable the other non-tagDiv plugins.

Thank you!

Hi,

Did you add the headings in the post content, h2,h3 and so on?

Thank you!

Hi,

A plugin conflict causes the issue; my colleague investigated the issue via email.

Have a great day!

Please provide the link to your website.

Hi,

You do not need to deactivate the plugins from the theme; you need to disable the extra plugins that are not from the theme.

Thank you!

Hi,

The issue can be the same. Did you have to check the console?

Thank you!

Hello,

No, it depends on how you set them in the editor. If you set them to the center, you can use a custom CSS code.

Thank you!

Hello,

I’m glad.

Have a great day!

Hi,

Please disable the extra plugins and check after.

Thank you!

Hello,

Did you have check if the header template is assigned?
Have you tried reimporting the settings before updating from the theme panel -> import/export?

Thank you!

Hi,

If you delete them now, you can use a revision of the page -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/ or import them from cloud https://cloud.tagdiv.com/#/single/page/Sections/2375

Thank you!

Hi,

This is how our progress bar works.

Thank you!

Hello,

Did you use a plugin to optimise the images? This plugin has changed the structure in the code, which is why it is not working.
Please check and use this setting -> https://prnt.sc/QVWANgvrapj-

Thank you!

Hi,

Those are standard templates. You can use them, but I don’t recommend them.
You can also use tabbed content to set two pages there -> https://forum.tagdiv.com/use-tabbed-content-shortcode/

Thank you!

Hello,

There is a template that is set globally for all taxonomies; if you want to add this code for one taxonomy, you need to duplicate the template and assign it to that taxonomy from the front end https://i.imgur.com/8gdX5ds.png
Please check this topic: https://forum.tagdiv.com/topic/different-logo-in-categorypage/; the same steps are for duplicating any template.

Thank you!

Hi,

We can take a look at this and investigate the issue. Please get in touch with us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you
Also, during the investigation, know that we will disable the other non-tagDiv plugins.

Thank you!

Hi,

Please check now.

Have a great day!

Hello,

It works relatively well, but now it depends on how fast you scroll on the page -> https://we.tl/t-KENWdbGhYR

Thank you!